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시장보고서
상품코드
2052314
의료 챗봇 시장 : 용도별, 최종사용자별, 도입 형태별, 지역별Healthcare Chatbots Market, By Application, By End User, By Deployment, By Geography |
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의료 챗봇 시장은 2026년에 3억 4,590만 달러로 추정되며, 2033년까지 9억 350만 달러에 달할 것으로 전망됩니다. 2026년부터 2033년까지 CAGR 14.7%로 성장할 것으로 예측됩니다.
| 보고서 범위 | 보고서 상세 | ||
|---|---|---|---|
| 기준 연도: | 2025년 | 2026년 시장 규모: | 3억 4,590만 달러 |
| 과거 데이터 기간: | 2020-2024년 | 예측 기간: | 2026-2033년 |
| 2026년부터 2033년까지 예측 기간 CAGR: | 14.70% | 2033년 시장 규모 예측: | 9억 350만 달러 |
챗봇은 인간 사용자와의 지능적인 대화를 시뮬레이션하도록 설계된 자동화 도구입니다. 헬스케어 챗봇은 의료진, 환자, 보험사가 서로 쉽게 연결될 수 있도록 돕는 AI를 활용한 도구 또는 솔루션입니다. 챗봇은 환자들에게 정확한 정보와 더 나은 경험을 제공하고, 24시간 365일 24시간 지원을 제공하는 것이 목적입니다.
시장 역학
환자 수 증가, 의료용 챗봇 도입 및 사용 확대, 인터넷 연결 및 스마트폰 보급률 증가, COVID-19(팬데믹) 발생, 의료 챗봇에 대한 인식 증가, 더 나은 의료 서비스 제공에 대한 관심 증가 등이 예측 기간 동안 세계 의료용 챗봇 시장의 성장을 견인할 것으로 예상됩니다.
예를 들어, 2023년 2월, 유가사봇은 의료 시범 프로젝트 'DIISHA(Digital Innovations Interventions for Sustainable Healthtech Action)'에 참여하여 AI 탑재 챗봇을 통해 아샤(ASHA) AI 기반 챗봇을 통해 각 마을 주민의 의료 정책 관련 질문에 답변할 수 있도록 지원하였습니다. ASHA 상담원은 24시간 365일, 어떤 언어로든 질문을 할 수 있습니다.
또한, 2022년 5월, 사피오 애널리틱스와 인도 정부는 COVID-19 환자가 가까운 곳에서 인증된 혈장 기증자 및 의료 센터를 찾을 수 있도록 돕는 스마트 챗봇 'SUTRA'의 출시를 발표했습니다. 이 챗봇은 지방 도시 거주자나 디지털 플랫폼이나 네트워크를 이용할 수 없는 사람들을 대상으로 개발되었습니다.
본 조사의 주요 특징
- 이 보고서는 다양한 부문의 잠재적 수익 창출 기회를 밝히고, 이 시장의 매력적인 투자 제안 매트릭스를 설명합니다.
- 또한 시장 촉진요인, 시장 억제요인, 기회, 신제품 출시 및 승인, 시장 동향, 지역별 전망, 주요 기업이 채택한 경쟁 전략에 대한 중요한 인사이트를 제공합니다.
- 이 보고서는 기업의 주요 특징, 제품 포트폴리오, 주요 특징, 재무 성과, 전략 등의 매개 변수를 기반으로 세계 헬스케어 챗봇 시장의 주요 기업 프로파일을 작성했습니다.
- 이 보고서의 내용을 통해 기업의 마케팅 담당자와 경영진은 향후 제품 출시, 제품 업그레이드, 시장 확대 및 마케팅 전략에 대한 정보에 입각한 의사결정을 내릴 수 있을 것으로 기대됩니다.
- 이 세계 의료 챗봇 시장 보고서는 투자자, 공급업체, 제품 제조업체, 유통업체, 신규 진입자, 재무 분석가 등 다양한 이해관계자를 대상으로 합니다.
- 이해관계자들은 세계 헬스케어 챗봇 시장 분석에 사용되는 다양한 전략 매트릭스를 활용하여 의사결정을 쉽게 내릴 수 있을 것입니다.
목차
제1장 조사 목적과 가정
제2장 시장 전망
제3장 시장 역학·규제·동향 분석
제4장 세계의 의료 챗봇 시장 : 용도별, 2021-2033년
제5장 세계의 의료 챗봇 시장 : 최종사용자별, 2021-2033년
제6장 세계의 의료 챗봇 시장 : 전개별, 2021-2033년
제7장 세계의 의료 챗봇 시장 : 지역별, 2021-2033년
제8장 경쟁 구도
제9장 섹션
KSMHealthcare Chatbots Market is estimated to be valued at USD 345.9 Mn in 2026 and is expected to reach USD 903.5 Mn by 2033, growing at a compound annual growth rate (CAGR) of 14.7% from 2026 to 2033.
| Report Coverage | Report Details | ||
|---|---|---|---|
| Base Year: | 2025 | Market Size in 2026: | USD 345.9 Mn |
| Historical Data for: | 2020 To 2024 | Forecast Period: | 2026 To 2033 |
| Forecast Period 2026 to 2033 CAGR: | 14.70% | 2033 Value Projection: | USD 903.5 Mn |
A chatbot is an automated tool designed to simulate an intelligent conversation with human users. Healthcare chatbots are AI-enabled tool or solution that helps healthcare providers, patients, and insurance companies easily connect with each other. Chatbots provide accurate information and a better experience for patients, and the goal of a chatbot is to assist 24/7.
Market Dynamics
Rise in patient pool, increasing adoption or use of healthcare chatbots, increasing Internet access and increase in smartphone penetration, outbreak of COVID-19 (pandemic), increasing awareness among people, and rise in focus on providing better healthcare are major factors expected to drive growth of the global healthcare chatbots market over the forecast period.
For instance, in February 2023, YugasaBot joins the healthcare pilot DIISHA (Digital Innovations Interventions for Sustainable Healthtech Action) to empower ASHA workers with an AI-enabled chatbot to answer their queries about health policies for their respective village residents. ASHAs would be able to ask their queries 24*7 in the language of their choice.
Moreover, in May 2022, Sapio Analytics and Government of India announced the launch of the SUTRA smart chatbot that helps people with COVID-19 in locating nearby verified plasma donors and healthcare centers. A chatbot is made for people from small towns and those without access to digital platforms and networks.
Key features of the study
- It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market.
- This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players.
- It profiles key players in the global healthcare chatbots market based on the following parameters such as company highlights, products portfolio, key highlights, financial performance, and strategies.
- Key companies covered as a part of this study include ADA Digital Health Ltd., Buoy Health, Inc., Gyant.com, Inc., Infermedica, Microsoft, and Babylon Healthcare Service Limited, among others.
- Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics.
- The global healthcare chatbots market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts.
- Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global healthcare chatbots market.
Market Segmentation
- Global Healthcare Chatbots Market, By Application (Revenue, USD Mn, 2021 - 2033)
- Symptoms Check
- Medical and Drug Information Assistance
- Appointment Scheduling and Monitoring
- Other Applications
- Global Healthcare Chatbots Market, By End User (Revenue, USD Mn, 2021 - 2033)
- Healthcare Providers
- Healthcare Payers
- Patients
- Other End Users
- Global Healthcare Chatbots Market, By Deployment (Revenue, USD Mn, 2021 - 2033)
- Cloud-based
- On-premise
- Regional Insights (Revenue, USD Mn, 2021 - 2033)
- North America
- U.S.
- Canada
- Latin America
- Brazil
- Argentina
- Mexico
- Rest of Latin America
- Europe
- Germany
- U.K.
- Spain
- France
- Italy
- Russia
- Rest of Europe
- Asia Pacific
- China
- India
- Japan
- Australia
- South Korea
- ASEAN
- Rest of Asia Pacific
- Middle East
- GCC Countries
- Israel
- Rest of Middle East
- Africa
- South Africa
- North Africa
- Central Africa
- Key Players Insights
- ADA Digital Health Ltd.
- Buoy Health, Inc.
- com, Inc.
- Infermedica
- Microsoft
- Babylon Healthcare Service Limited
Table of Contents
1. Research Objectives and Assumptions
- Research Objectives
- Assumptions
- Abbreviations
2. Market Purview
- Report Description
- Market Definition and Scope
- Executive Summary
- Market Snapshot, By Application
- Market Snapshot, By End User
- Market Snapshot, By Deployment
- Market Snapshot, By Geography
- Coherent Opportunity Map (COM)
3. Market Dynamics, Regulations, and Trends Analysis
- Market Dynamics
- Increasing adoption or the use of healthcare chatbots
- Concerns regarding the data privacy
- Impact Analysis
- Key Highlights
- Regulatory Scenario
- Product launch/Approvals
- PEST Analysis
- PORTER's Analysis
- Merger and Acquisition Scenario
4. Global Healthcare Chatbots Market, By Application, 2021 - 2033, (USD Mn)
- Introduction
- Market Share Analysis, 2026 and 2033 (%)
- Y-o-Y Growth Analysis, 2021 - 2033
- Segment Trends
- Symptoms Check
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033,(USD Mn)
- Medical and Drug Information Assistance
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033,(USD Mn)
- Appointment Scheduling and Monitoring
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033,(USD Mn)
- Other Applications
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033,(USD Mn)
5. Global Healthcare Chatbots Market, By End User, 2021 - 2033, (USD Mn)
- Introduction
- Market Share Analysis, 2026 and 2033 (%)
- Y-o-Y Growth Analysis, 2021 - 2033
- Segment Trends
- Healthcare Providers
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033,(USD Mn)
- Healthcare Payers
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033,(USD Mn)
- Patients
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033,(USD Mn)
- Other End Users
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033,(USD Mn)
6. Global Healthcare Chatbots Market, By Deployment, 2021 - 2033, (USD Mn)
- Introduction
- Market Share Analysis, 2026 and 2033 (%)
- Y-o-Y Growth Analysis, 2021 - 2033
- Segment Trends
- Cloud-based
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033,(USD Mn)
- On-premise
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, 2021 - 2033,(USD Mn)
7. Global Healthcare Chatbots Market, By Geography, 2021 - 2033, (USD Mn)
- Introduction
- Market Share Analysis, 2026 and 2033 (%)
- Y-o-Y Growth Analysis, 2021 - 2033
- Segment Trends
- North America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Application, 2021 - 2033,(USD Mn)
- Market Size and Forecast, and Y-o-Y Growth, By End User, 2021 - 2033,(USD Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2021 - 2033,(USD Mn)
- Europe
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Application, 2021 - 2033,(USD Mn)
- Market Size and Forecast, and Y-o-Y Growth, By End User, 2021 - 2033,(USD Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2021 - 2033,(USD Mn)
- Asia Pacific
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Application, 2021 - 2033,(USD Mn)
- Market Size and Forecast, and Y-o-Y Growth, By End User, 2021 - 2033,(USD Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2021 - 2033,(USD Mn)
- Latin America
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Application, 2021 - 2033,(USD Mn)
- Market Size and Forecast, and Y-o-Y Growth, By End User, 2021 - 2033,(USD Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2021 - 2033,(USD Mn)
- Middle East & Africa
- Introduction
- Market Size and Forecast, and Y-o-Y Growth, By Application, 2021 - 2033,(USD Mn)
- Market Size and Forecast, and Y-o-Y Growth, By End User, 2021 - 2033,(USD Mn)
- Market Size and Forecast, and Y-o-Y Growth, By Deployment, 2021 - 2033,(USD Mn)
8. Competitive Landscape
- ADA Digital Health Ltd.
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Buoy Health, Inc.
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Gyant.com, Inc.
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Infermedica
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Microsoft
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Babylon Healthcare Service Limited
- Company Highlights
- Product Portfolio
- Key Developments
- Financial Performance
- Strategies
- Analyst Views
9. Section
- Research Methodology
- About us
