소매 기업용 ICT

The Retail Enterprise ICT Country Intelligence Report, a new Vertical Intelligence Report by GlobalData, summarizes key findings from GlobalData's ICT Customer Insight Survey carried out in H1-2025 and GlobalData's Market Opportunity Forecasts to 2029. It reveals an executive-level overview of how the overall ICT budgets and their allocations towards various segments have changed for enterprises in the vertical in 2025 compared to 2024 and ICT revenue opportunity with detailed forecasts of key indicators up to 2029. The report provides detailed analysis of the overall Retail enterprise ICT market trends and growth drivers based on GlobalData's ICT Customer Insight Survey and GlobalData's Market Opportunity Forecasts. The report also discusses about the market growth inhibitors impacting Retail overall ICT market. It sheds focus on enterprise ICT budget allocations and ICT revenue opportunity covering 18 solution areas, segmental analysis, and regional analysis. The report also includes a brief profile on some of the key ICT vendors within the Retail vertical.

The vertical intelligence provides information and insights into ICT budget allocations and ICT revenue opportunity by enterprises in retail vertical

• Overall enterprise ICT revenue opportunity and ICT budget allocations for Retail
• Insights on Retail enterprise ICT growth drivers and market trends, basis GlobalData's ICT Customer Insight Survey and Market Oppotunity Forecasts to 2029
• Insights on market growth inhibitors impacting Retail's overall ICT market
• Breakdown of enterprise ICT revenue opportunity by solution areas, segments and regions
• Segmental analysis of Retail enterprise ICT budget allocations and ICT revenue opportunity - hardware, software and services
• Insights on ICT technology spending priorities of enterprises on key solution areas in Retail
• Company snapshot

Key Highlights

• The total ICT revenue opportunity in the Retail vertical is expected to rise from over $300 billion in 2024 to over $550 billion by 2029 driven by rising ICT budgets of retailers, rising investments in 5G networks and development of novel digital solutions by startups in partnership with large retail companies.
• These findings have been corroborated by GlobalData's ICT survey in which more than 90% have stated their ICT budgets have increased in 2025 as compared to 2024.
• In terms of ICT revenue opportunity in the Retail vertical by IT infrastructure, IT services held the highest share in 2024 followed by IT software and IT hardware. However, revenue opportunity in IT software is expected to grow at the fastest pace during 2024-2029.
• North America, Asia-Pacific, and Western Europe are top three regional markets for ICT in the Retail vertical.
• Investments in AI are expected to grow at the fastest pace during 2024-2029, followed by edge computing and cloud computing. These technologies enable Retail to improve operational efficiency and offer better customer service.

Scope

• The vertical intelligence report provides an in-depth analysis of the following enterprise ICT market outlook, enterprise ICT budget allocations, enterprise ICT segment revenue and budget allocations, enterprise ICT market dynamics, enterprise technology priorities and ICT vendor landscape.

Reasons to Buy

• This Vertical Intelligence Report is based on GlobalData's IT Customer Insight Survey carried out annually covering key ICT decision makers from enterprises across various solution areas in Retail and GlobalData's Market Opportunity Forecasts to 2029, to offer a thorough, forward-looking analysis of Retail enterprise ICT investment priorities and ICT revenue opportunity market.
• Accompanying GlobalData's IT Customer Insight Survey and Market Opportunity Forecasts to 2029, the report examines the assumptions and drivers behind ongoing and upcoming trends in Retail enterprise ICT market.
• The report offers a thorough analysis of enterprise ICT investment trends and how it has changed this year compared to previous year.
• The report also presents an analysis of enterprise ICT budget allocations by various spending areas, business functions and product/service categories and how they have changed this year compared to previous years.
• The report also presents an analysis of enterprise ICT revenue opportunity by various solution areas, regions, and segment over the forecast period 2024-2029.
• With more than 50 charts and tables, the report is designed for an executive-level audience, boasting presentation quality.
• The report provides insights in a concise format to help executives build proactive and profitable growth strategies.
• The report provides an easily digestible market assessment for decision-makers built around research gathered from the local IT decision makers, which enables executives to quickly get up to speed with the current and emerging trends in enterprise ICT investment priorities.

Table of Contents

Table of Contents

• Enterprise ICT Market in Retail Vertical Highlights
• Survey Demographics
• ICT in Retail Vertical Market Overview
• Market Dynamics
• ICT Market by Infrastructure Segments
• Enterprise Investment Priorities in Key Solution Areas
• Enterprise Invetsment Priorities across Key Regions

Company Snapshot

Appendix