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상품코드
1656382

세계의 쇼핑 지원 로봇 시장

Shopping Assistance Robots

발행일: | 리서치사: Market Glass, Inc. (Formerly Global Industry Analysts, Inc.) | 페이지 정보: 영문 129 Pages | 배송안내 : 1-2일 (영업일 기준)

    
    
    



※ 본 상품은 영문 자료로 한글과 영문 목차에 불일치하는 내용이 있을 경우 영문을 우선합니다. 정확한 검토를 위해 영문 목차를 참고해주시기 바랍니다.

쇼핑 지원 로봇 세계 시장은 2030년까지 6억 2,690만 달러에 달할 전망

2024년에 8,970만 달러로 추정되는 쇼핑 지원 로봇 세계 시장은 2024년부터 2030년까지 CAGR 38.3%로 성장하여 2030년에는 6억 2,690만 달러에 달할 것으로 예측됩니다. 이 보고서에서 분석한 부문 중 하나인 인터랙티브 로봇은 CAGR 36.8%를 기록하며 분석기간 종료시에는 3억 5,870만 달러에 달할 것으로 예측됩니다. 로봇 쇼핑 카트 부문의 성장률은 분석기간 동안 CAGR 40.4%로 추정됩니다.

미국 시장은 2,430만 달러로 추정, 중국은 CAGR 35.9%로 성장 예측

미국의 쇼핑 지원 로봇 시장은 2024년에는 2,430만 달러로 추정됩니다. 세계 2위 경제 대국인 중국은 분석기간 2024년부터 2030년까지 CAGR 35.9%로 성장하여 2030년에는 예측 시장 규모 9,060만 달러에 달할 것으로 예측됩니다. 기타 주목할 만한 지역별 시장으로는 일본과 캐나다가 있고, 분석기간 동안 CAGR은 각각 34.2%와 32.6%로 예측됩니다. 유럽에서는 독일이 CAGR 25.5%로 성장할 것으로 예측됩니다.

세계의 쇼핑 지원 로봇 시장 - 주요 동향과 촉진요인 정리

쇼핑 지원 로봇은 첨단 로봇 공학, 인공지능, 고객 서비스를 결합한 소매업계의 중요한 혁신으로 등장했습니다. 이 로봇은 상품 정보, 매장 탐색, 재고 관리, 개인화된 추천 등 다양한 서비스를 제공하여 쇼핑 경험을 향상시킬 수 있도록 설계되었습니다. 센서, 카메라, 자연어 처리 기능을 갖춘 이 로봇들은 고객과 대화하고, 질문에 답하고, 계산을 도와줄 수도 있습니다. 대형 소매 체인 및 쇼핑몰은 보다 인터랙티브하고 효율적인 쇼핑 환경을 구축하기 위해 이러한 로봇을 도입하기 시작하여 인간 직원의 부담을 줄이고 고객에게 원활하고 매력적인 경험을 제공하고 있습니다.

쇼핑 지원 로봇의 도입은 단순히 고객 서비스를 개선하는 것뿐만 아니라 운영 측면에서도 큰 이점을 가져다줍니다. 로봇은 재고 확인 및 선반 보충과 같은 일상적인 작업을 수행할 수 있어 정확한 재고 기록을 유지하고 품절을 줄이는 데 도움이 됩니다. 또한, 로봇의 데이터 수집 기능을 통해 고객의 취향과 행동에 대한 귀중한 인사이트를 수집할 수 있기 때문에 소매업체는 상품 제공 및 마케팅 전략을 개선할 수 있습니다. 소매업에서의 로봇 활용은 비접촉식 상호작용의 증가 추세와도 맞물려 있습니다. 이는 건강 및 안전상의 이유로 사람과의 접촉을 최소화하는 것이 우선순위가 된 팬데믹 이후 시대에 특히 중요성이 커지고 있습니다.

쇼핑 지원 로봇 시장의 성장은 여러 가지 요인에 의해 이루어지고 있습니다. 인공지능과 머신러닝의 기술 발전으로 인해 로봇의 능력이 크게 향상되어 더욱 효율적이고 다재다능한 로봇으로 거듭나고 있습니다. 또한, 업무 효율성 향상과 인건비 절감을 위한 소매업의 자동화 도입이 증가하고 있는 것도 중요한 촉진요인으로 작용하고 있습니다. 소비자 행동도 중요한 요인으로, 현대의 쇼핑객들은 점점 더 개인화되고 첨단 기술을 활용한 쇼핑 경험을 기대하는 경향이 높아지고 있습니다. 스마트 리테일 트렌드와 매장에 사물인터넷(IoT) 기기의 통합은 쇼핑 보조 로봇에 대한 수요를 더욱 증가시키고 있습니다. 또한, 경쟁이 치열해짐에 따라 기업들은 혁신적인 솔루션으로 차별화를 꾀해야 하며, 로봇 기술에 대한 투자가 확대되고 있습니다. 이러한 요인들이 복합적으로 작용하여 쇼핑 지원 로봇 시장은 지속적으로 확대될 것이며, 소매점 경험에 큰 변화를 가져올 것으로 보입니다.

부문

유형(인터랙티브 로봇, 로봇 쇼핑 카트)

조사 대상 기업 사례(총 45건)

  • Amy Robotics
  • Badger Technologies
  • El sistema inteligente Suzhou Walklake Co., Ltd(Benebot)
  • Fdata Co., Ltd.
  • Five Elements Robotics
  • LG Electronics, Inc.
  • Lowe's Innovation Labs
  • PAL Robotics SL
  • Promobot
  • Pudu Technology, Inc.(Pudu Robotics)
  • Robot Labs
  • SoftBank Robotics America, Inc.

목차

제1장 조사 방법

제2장 주요 요약

  • 시장 개요
  • 주요 기업
  • 시장 동향과 성장 촉진요인
  • 세계 시장 전망

제3장 시장 분석

  • 미국
  • 캐나다
  • 일본
  • 중국
  • 유럽
  • 프랑스
  • 독일
  • 이탈리아
  • 영국
  • 기타 유럽
  • 아시아태평양
  • 기타 지역

제4장 경쟁

ksm 25.03.06

Global Shopping Assistance Robots Market to Reach US$626.9 Million by 2030

The global market for Shopping Assistance Robots estimated at US$89.7 Million in the year 2024, is expected to reach US$626.9 Million by 2030, growing at a CAGR of 38.3% over the analysis period 2024-2030. Interactive Robots, one of the segments analyzed in the report, is expected to record a 36.8% CAGR and reach US$358.7 Million by the end of the analysis period. Growth in the Robotic Shopping Carts segment is estimated at 40.4% CAGR over the analysis period.

The U.S. Market is Estimated at US$24.3 Million While China is Forecast to Grow at 35.9% CAGR

The Shopping Assistance Robots market in the U.S. is estimated at US$24.3 Million in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$90.6 Million by the year 2030 trailing a CAGR of 35.9% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 34.2% and 32.6% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 25.5% CAGR.

Global Shopping Assistance Robots Market - Key Trends and Drivers Summarized

Shopping assistance robots have emerged as a significant innovation in the retail industry, blending advanced robotics, artificial intelligence, and customer service. These robots are designed to enhance the shopping experience by providing a range of services, including product information, store navigation, inventory management, and personalized recommendations. Equipped with sensors, cameras, and natural language processing capabilities, these robots can interact with customers, answer queries, and even assist with checkout processes. Major retail chains and shopping malls have started integrating these robots to create a more interactive and efficient shopping environment, reducing the burden on human staff and offering a seamless and engaging experience for customers.

The implementation of shopping assistance robots is not just about improving customer service; it also offers significant operational benefits. These robots can perform routine tasks such as stock checking and shelf replenishment, which helps in maintaining accurate inventory records and reducing instances of out-of-stock items. Moreover, with their data collection capabilities, these robots can gather valuable insights into customer preferences and behavior, enabling retailers to refine their product offerings and marketing strategies. The use of robotics in retail also aligns with the growing trend of contactless interactions, which has been particularly relevant in the post-pandemic era where minimizing human contact has become a priority for health and safety reasons.

The growth in the shopping assistance robots market is driven by several factors. Technological advancements in artificial intelligence and machine learning have significantly enhanced the capabilities of these robots, making them more efficient and versatile. Additionally, the increasing adoption of automation in retail to improve operational efficiency and reduce labor costs is a crucial driver. Consumer behavior is also a significant factor, with modern shoppers increasingly expecting personalized and tech-enhanced shopping experiences. The rising trend of smart retail and the integration of Internet of Things (IoT) devices in stores further boost the demand for shopping assistance robots. Furthermore, the competitive retail landscape compels businesses to differentiate themselves through innovative solutions, fostering greater investment in robotic technologies. The combination of these factors ensures that the market for shopping assistance robots will continue to expand, transforming the retail experience in profound ways.

SCOPE OF STUDY:

The report analyzes the Shopping Assistance Robots market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Type (Interactive Robots, Robotic Shopping Carts)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 45 Featured) -

  • Amy Robotics
  • Badger Technologies
  • El sistema inteligente Suzhou Walklake Co., Ltd (Benebot)
  • Fdata Co., Ltd.
  • Five Elements Robotics
  • LG Electronics, Inc.
  • Lowe's Innovation Labs
  • PAL Robotics SL
  • Promobot
  • Pudu Technology, Inc. (Pudu Robotics)
  • Robot Labs
  • SoftBank Robotics America, Inc.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • World Market Trajectories
    • Global Economic Update
    • Shopping Assistance Robots - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • AI and Machine Learning Adoption Throws the Spotlight on Retail Transformation
    • Personalized Shopping Experiences Drive Customer Satisfaction
    • IoT Integration Expands Addressable Market Opportunity for Shopping Assistance Robots
    • Conversational AI Enhances Customer Service
    • Advancements in Autonomous Navigation Propel Growth in Retail Robotics
    • Omnichannel Retail Strategies Sustain Growth in Shopping Assistance Robot Adoption
    • E-commerce and Contactless Shopping Spur Demand for Retail Robotics
    • Operational Efficiency Through Robotics Generates Cost Reduction Opportunities
    • In-store Customer Engagement - The Story Behind the Rising Focus
    • Inventory Management and Stock Replenishment Robots Accelerate Demand
    • Seamless Checkout Experiences Drive Adoption of Shopping Assistance Robots
    • Interactive Display Technologies Generate New Consumer Interaction Opportunities
    • Innovations in Robot Design Propel Market Expansion
    • Strategic Collaborations and Partnerships Drive Growth in Retail Robotics
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Shopping Assistance Robots Market Analysis of Annual Sales in US$ for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Shopping Assistance Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
    • TABLE 3: World Historic Review for Shopping Assistance Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 4: World 15-Year Perspective for Shopping Assistance Robots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2015, 2025 & 2030
    • TABLE 5: World Recent Past, Current & Future Analysis for Interactive Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
    • TABLE 6: World Historic Review for Interactive Robots by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 7: World 15-Year Perspective for Interactive Robots by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Robotic Shopping Carts by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
    • TABLE 9: World Historic Review for Robotic Shopping Carts by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 10: World 15-Year Perspective for Robotic Shopping Carts by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2015, 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 11: USA Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 12: USA Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 13: USA 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • CANADA
    • TABLE 14: Canada Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 15: Canada Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 16: Canada 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • JAPAN
    • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 17: Japan Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 18: Japan Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 19: Japan 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • CHINA
    • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 20: China Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 21: China Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 22: China 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • EUROPE
    • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 23: Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ for Years 2024 through 2030 and % CAGR
    • TABLE 24: Europe Historic Review for Shopping Assistance Robots by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 25: Europe 15-Year Perspective for Shopping Assistance Robots by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2015, 2025 & 2030
    • TABLE 26: Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 27: Europe Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 28: Europe 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • FRANCE
    • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 29: France Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 30: France Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 31: France 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • GERMANY
    • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 32: Germany Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 33: Germany Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 34: Germany 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • ITALY
    • TABLE 35: Italy Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 36: Italy Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 37: Italy 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • UNITED KINGDOM
    • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 38: UK Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 39: UK Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 40: UK 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • REST OF EUROPE
    • TABLE 41: Rest of Europe Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 42: Rest of Europe Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 43: Rest of Europe 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • ASIA-PACIFIC
    • Shopping Assistance Robots Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 44: Asia-Pacific Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 45: Asia-Pacific Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 46: Asia-Pacific 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030
  • REST OF WORLD
    • TABLE 47: Rest of World Recent Past, Current & Future Analysis for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts - Independent Analysis of Annual Sales in US$ for the Years 2024 through 2030 and % CAGR
    • TABLE 48: Rest of World Historic Review for Shopping Assistance Robots by Type - Interactive Robots and Robotic Shopping Carts Markets - Independent Analysis of Annual Sales in US$ for Years 2015 through 2023 and % CAGR
    • TABLE 49: Rest of World 15-Year Perspective for Shopping Assistance Robots by Type - Percentage Breakdown of Value Sales for Interactive Robots and Robotic Shopping Carts for the Years 2015, 2025 & 2030

IV. COMPETITION

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