원격 컨설팅 서비스 시장 규모, 점유율, 동향 분석 리포트 : 용도별, 모달리티별, 지불 모델별, 제공 모델별, 시설별, 최종 용도별, 지역별, 부문 예측(2025-2030년)

Tele-consulting Services Market Summary

The global tele-consulting services market size was valued at USD 31.13 billion in 2024 and is projected to reach USD 86.63 billion, growing at a CAGR of 18.18% from 2025 to 2030. The healthcare industry exhibits high growth potential for the IT industry due to supportive government initiatives across all regions.

The growing trend of preventive healthcare & the rise in funding for mHealth startups are other factors boosting the market. In India, the National Telemedicine Service, "eSanjeevani ," a digital health initiative by the Ministry of Health, offers two modes of teleconsultation: Patient-to-Doctor (eSanjeevani OPD) and Doctor-to-Doctor (eSanjeevani). This service has successfully facilitated over 100 million teleconsultations.

Teleconsulting services are rapidly expanding, particularly in cardiology, behavioral health, radiology, and online consultations. This growth is fueled by a surge in startup funding and the introduction of new solutions and services, especially those designed for virtual consultations. For instance, in March 2023, Royal Philips introduced Philips Virtual Care Management. It includes flexible solutions and services that help various healthcare stakeholders effectively engage with patients, including health systems, payers, providers, and employer groups.

The demand for remote healthcare services has surged in recent years, driven by technological advancements, increased accessibility, and the need to address healthcare challenges such as cost, access, and chronic disease management. Remote healthcare encompasses teleconsultation services, telemedicine, remote monitoring, virtual consultations, and wearable health technologies, revolutionizing healthcare delivery.

Remote healthcare became critical during the COVID-19 pandemic. In the U.S., telehealth consultations surged from less than 0.01% of visits pre-pandemic to nearly 70% by April 2020, stabilizing to 21% by July 2020. Backed by Google, companies such as Amwell thrived, raising USD 742 million in a 2020 IPO and delivering half of its 5.6 million consultations between April and September. Teladoc's stock increased 150% in 2020. Similarly, Grand Rounds leveraged AI to connect patients with specialists, reducing costs and becoming a key care coordinator for major employers such as Walmart.

Global Tele-Consulting Services Market Segmentation

This report forecasts revenue growth at global, regional, & country levels and provides an analysis of industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research, Inc. has segmented the global tele-consulting services market report based on application, modality, payment model, delivery model, facility, end use, and region:

• Application Outlook (Revenue, USD Million, 2018 - 2030)
• Primary Care
• Mental Health
• Cardiology
• Dermatology
• Others (Endocrinology, Orthopedics, Gynecology, etc.)
• Modality Outlook (Revenue, USD Million, 2018 - 2030)
• Store and forward
• Real time
• Others
• Payment Model Outlook (Revenue, USD Million, 2018 - 2030)
• Self-Pay (Out-of-pocket)
• Insurance Reimbursement
• Employer-sponsored
• Government/Public Payers
• Others
• Delivery Model Outlook (Revenue, USD Million, 2018 - 2030)
• Web/Mobile
  • Audio/Text-based
  • Visualized
• Call Centers
• Facility Outlook (Revenue, USD Million, 2018 - 2030)
• Tele-hospitals
• Tele-home
• End Use Outlook (Revenue, USD Million, 2018 - 2030)
• Patients
• Payers
• Providers
• Others
• Regional Outlook (Revenue, USD Million, 2018 - 2030)
• North America
  • U.S.
  • Canada
  • Mexico
• Europe
  • UK
  • Germany
  • France
  • Spain
  • Italy
  • Denmark
  • Sweden
  • Norway
• Asia Pacific
  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Thailand
• Latin America
  • Brazil
  • Argentina
  • Chile
• MEA
  • South Africa
  • Saudi Arabia
  • UAE
  • Kuwait

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation & Scope
  • 1.1.1. Segment scope
  • 1.1.2. Regional scope
  • 1.1.3. Estimates and forecast timeline
• 1.2. Research Methodology
• 1.3. Information Procurement
  • 1.3.1. Purchased database
  • 1.3.2. GVR's internal database
  • 1.3.3. Secondary sources
  • 1.3.4. Primary research
  • 1.3.5. Details of primary research
• 1.4. Information or Data Analysis
  • 1.4.1. Data analysis models
• 1.5. Market Formulation & Validation
• 1.6. Model Details
• 1.7. Research Assumptions
• 1.8. List of Secondary Sources
• 1.9. List of Primary Sources

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
  • 2.2.1. Application outlook
  • 2.2.2. Modality outlook
  • 2.2.3. Payment Model outlook
  • 2.2.4. Delivery Model outlook
  • 2.2.5. Facility outlook
  • 2.2.6. End Use outlook
  • 2.2.7. Regional outlook
• 2.3. Competitive Insights

Chapter 3. Tele-Consulting Services Market Variables, Trends & Scope

• 3.1. Market Lineage Outlook
  • 3.1.1. Parent market outlook
  • 3.1.2. Ancillary market outlook
• 3.2. Market Dynamics
  • 3.2.1. Market driver analysis
  • 3.2.2. Market restraint analysis
• 3.3. Tele-consulting Services: Market Analysis Tools
  • 3.3.1. Industry Analysis - Porter's
  • 3.3.2. PESTLE Analysis
• 3.4. Tele-Consulting Services Adoption Rate (%)
• 3.5. Technology Landscape
• 3.6. Funding Scenario
• 3.7. Case Study Analysis

Chapter 4. Tele-Consulting Cardiology Market Segment Analysis, By Application, 2018-2030 (USD Million)

• 4.1. Definition and Scope
• 4.2. Application Market Share Analysis, 2024 & 2030
• 4.3. Segment Dashboard
• 4.4. Global tele-consulting services market, by application, 2018 to 2030
• 4.5. Primary Care
  • 4.5.1. Primary Care market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.6. Mental Health
  • 4.6.1. Mental Health market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.7. Cardiology
  • 4.7.1. Cardiology market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.8. Others
  • 4.8.1. Others market estimates and forecasts, 2018 to 2030 (USD Million)
• 4.9. Others (Government/Public Payers, Orthopedics, Gynecology, etc.)
  • 4.9.1. Others (Government/Public Payers, Orthopedics, Gynecology, etc.) market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 5. Tele-Consulting Services Market Segment Analysis, By Modality, 2018-2030 (USD Million)

• 5.1. Definition and Scope
• 5.2. Modality Market Share Analysis, 2024 & 2030
• 5.3. Segment Dashboard
• 5.4. Global tele-consulting services market, by Modality, 2018 to 2030
• 5.5. Store and forward
  • 5.5.1. Store and forward market estimates and forecasts, 2018 to 2030 (USD million)
• 5.6. Real time
  • 5.6.1. Real time market estimates and forecasts, 2018 to 2030 (USD Million)
• 5.7. Others
  • 5.7.1. Others market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 6. Tele-Consulting Services Market Segment Analysis, By Payment Model, 2018-2030 (USD Million)

• 6.1. Definition and Scope
• 6.2. Payment Model Market Share Analysis, 2024 & 2030
• 6.3. Segment Dashboard
• 6.4. Global tele-consulting services market, by Payment Model, 2018 to 2030
• 6.5. Self-Pay (Out-of-pocket)
  • 6.5.1. Self-Pay (Out-of-pocket) market estimates and forecasts, 2018 to 2030 (USD million)
• 6.6. Insurance Reimbursement
  • 6.6.1. Insurance Reimbursement market estimates and forecasts, 2018 to 2030 (USD Million)
• 6.7. Employer-sponsored
  • 6.7.1. Employer-sponsored market estimates and forecasts, 2018 to 2030 (USD Million)
• 6.8. Government/Public Payers
  • 6.8.1. Government/Public Payers market estimates and forecasts, 2018 to 2030 (USD Million)
• 6.9. Others
  • 6.9.1. Others market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 7. Tele-Consulting Services Market Segment Analysis, By Delivery Model, 2018-2030 (USD Million)

• 7.1. Definition and Scope
• 7.2. Delivery Model Market Share Analysis, 2024 & 2030
• 7.3. Segment Dashboard
• 7.4. Global tele-consulting services market, by Delivery Model, 2018 to 2030
• 7.5. Web/Mobile
  • 7.5.1. Web/Mobile market estimates and forecasts, 2018 to 2030 (USD million)
  • 7.5.2. Audio/Text-based
    • 7.5.2.1. Audio/Text-based market estimates and forecasts, 2018 to 2030 (USD million)
  • 7.5.3. Visualized
    • 7.5.3.1. Visualized market estimates and forecasts, 2018 to 2030 (USD million)
• 7.6. Call centers
  • 7.6.1. Call centers market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 8. Tele-Consulting Services Market Segment Analysis, By Facility, 2018-2030 (USD Million)

• 8.1. Definition and Scope
• 8.2. Facility Market Share Analysis, 2024 & 2030
• 8.3. Segment Dashboard
• 8.4. Global tele-consulting services market, by Facility, 2018 to 2030
• 8.5. Tele-hospitals
  • 8.5.1. Tele-hospitals market estimates and forecasts, 2018 to 2030 (USD million)
• 8.6. Tele-home
  • 8.6.1. Tele-home market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 9. Tele-Consulting Services Market Segment Analysis, By End Use, 2018-2030 (USD Million)

• 9.1. Definition and Scope
• 9.2. End Use Market Share Analysis, 2024 & 2030
• 9.3. Segment Dashboard
• 9.4. Global tele-consulting services Market, by End Use, 2018 to 2030
• 9.5. Patients
  • 9.5.1. Patients market estimates and forecasts, 2018 to 2030 (USD Million)
• 9.6. Payers
  • 9.6.1. Payers market estimates and forecasts, 2018 to 2030 (USD million)
• 9.7. Providers
  • 9.7.1. Providers market estimates and forecasts, 2018 to 2030 (USD Million)
• 9.8. Others
  • 9.8.1. Others market estimates and forecasts, 2018 to 2030 (USD Million)

Chapter 10. Tele-Consulting Services Market Segment Analysis, By Region, 2018- 2030 (USD Million)

• 10.1. Regional Market Share Analysis, 2024 & 2030
• 10.2. Regional Market Dashboard
• 10.3. Regional Market Snapshot
• 10.4. Tele-Consulting Services Market Share by Region, 2024 & 2030:
• 10.5. North America
  • 10.5.1. North America tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.5.2. U.S.
    • 10.5.2.1. Key Country Dynamics
    • 10.5.2.2. Regulatory Scenario
    • 10.5.2.3. Competitive Scenario
    • 10.5.2.4. U.S. tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.5.3. Canada
    • 10.5.3.1. Key Country Dynamics
    • 10.5.3.2. Regulatory Scenario
    • 10.5.3.3. Competitive Scenario
    • 10.5.3.4. Canada tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.5.4. Mexico
    • 10.5.4.1. Key Country Dynamics
    • 10.5.4.2. Regulatory Scenario
    • 10.5.4.3. Competitive Scenario
    • 10.5.4.4. Mexico tele-consulting services market, 2018 - 2030 (USD Million)
• 10.6. Europe
  • 10.6.1. Europe tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.6.2. UK
    • 10.6.2.1. Key Country Dynamics
    • 10.6.2.2. Regulatory Scenario
    • 10.6.2.3. Competitive Scenario
    • 10.6.2.4. UK tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.6.3. Germany
    • 10.6.3.1. Key Country Dynamics
    • 10.6.3.2. Regulatory Scenario
    • 10.6.3.3. Competitive Scenario
    • 10.6.3.4. Germany tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.6.4. France
    • 10.6.4.1. Key Country Dynamics
    • 10.6.4.2. Regulatory Scenario
    • 10.6.4.3. Competitive Scenario
    • 10.6.4.4. France tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.6.5. Italy
    • 10.6.5.1. Key Country Dynamics
    • 10.6.5.2. Regulatory Scenario
    • 10.6.5.3. Competitive Scenario
    • 10.6.5.4. Italy tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.6.6. Spain
    • 10.6.6.1. Key Country Dynamics
    • 10.6.6.2. Regulatory Scenario
    • 10.6.6.3. Competitive Scenario
    • 10.6.6.4. Spain tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.6.7. Norway
    • 10.6.7.1. Key Country Dynamics
    • 10.6.7.2. Regulatory Scenario
    • 10.6.7.3. Competitive Scenario
    • 10.6.7.4. Norway tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.6.8. Sweden
    • 10.6.8.1. Key Country Dynamics
    • 10.6.8.2. Regulatory Scenario
    • 10.6.8.3. Competitive Scenario
    • 10.6.8.4. Sweden tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.6.9. Denmark
    • 10.6.9.1. Key Country Dynamics
    • 10.6.9.2. Regulatory Scenario
    • 10.6.9.3. Competitive Scenario
    • 10.6.9.4. Denmark tele-consulting services market, 2018 - 2030 (USD Million)
• 10.7. Asia Pacific
  • 10.7.1. Japan
    • 10.7.1.1. Key Country Dynamics
    • 10.7.1.2. Regulatory Scenario
    • 10.7.1.3. Competitive Scenario
    • 10.7.1.4. Japan tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.7.2. China
    • 10.7.2.1. Key Country Dynamics
    • 10.7.2.2. Regulatory Scenario
    • 10.7.2.3. Competitive Scenario
    • 10.7.2.4. China tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.7.3. India
    • 10.7.3.1. Key Country Dynamics
    • 10.7.3.2. Regulatory Scenario
    • 10.7.3.3. Competitive Scenario
    • 10.7.3.4. India tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.7.4. Australia
    • 10.7.4.1. Key Country Dynamics
    • 10.7.4.2. Regulatory Scenario
    • 10.7.4.3. Competitive Scenario
    • 10.7.4.4. Australia tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.7.5. South Korea
    • 10.7.5.1. Key Country Dynamics
    • 10.7.5.2. Regulatory Scenario
    • 10.7.5.3. Competitive Scenario
    • 10.7.5.4. South Korea tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.7.6. Thailand
    • 10.7.6.1. Key Country Dynamics
    • 10.7.6.2. Regulatory Scenario
    • 10.7.6.3. Competitive Scenario
    • 10.7.6.4. Thailand tele-consulting services market, 2018 - 2030 (USD Million)
• 10.8. Latin America
  • 10.8.1. Brazil
    • 10.8.1.1. Key Country Dynamics
    • 10.8.1.2. Regulatory Scenario
    • 10.8.1.3. Competitive Scenario
    • 10.8.1.4. Brazil tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.8.2. Argentina
    • 10.8.2.1. Key Country Dynamics
    • 10.8.2.2. Regulatory Scenario
    • 10.8.2.3. Competitive Scenario
    • 10.8.2.4. Argentina tele-consulting services market, 2018 - 2030 (USD Million)
• 10.9. MEA
  • 10.9.1. South Africa
    • 10.9.1.1. Key Country Dynamics
    • 10.9.1.2. Regulatory Scenario
    • 10.9.1.3. Competitive Scenario
    • 10.9.1.4. South Africa tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.9.2. Saudi Arabia
    • 10.9.2.1. Key Country Dynamics
    • 10.9.2.2. Regulatory Scenario
    • 10.9.2.3. Competitive Scenario
    • 10.9.2.4. Saudi Arabia tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.9.3. UAE
    • 10.9.3.1. Key Country Dynamics
    • 10.9.3.2. Regulatory Scenario
    • 10.9.3.3. Competitive Scenario
    • 10.9.3.4. UAE tele-consulting services market, 2018 - 2030 (USD Million)
  • 10.9.4. Kuwait
    • 10.9.4.1. Key Country Dynamics
    • 10.9.4.2. Regulatory Scenario
    • 10.9.4.3. Competitive Scenario
    • 10.9.4.4. Kuwait tele-consulting services market, 2018 - 2030 (USD Million)

Chapter 11. Competitive Landscape

• 11.1. Recent Developments & Impact Analysis, By Key Market Participants
• 11.2. Company Categorization
• 11.3. Company Profiles
  • 11.3.1. MDlive, Inc. (Evernorth)
    • 11.3.1.1. Company overview
    • 11.3.1.2. Financial performance
    • 11.3.1.3. Service benchmarking
    • 11.3.1.4. Strategic initiatives
  • 11.3.2. American Well Corporation
    • 11.3.2.1. Company overview
    • 11.3.2.2. Financial performance
    • 11.3.2.3. Service benchmarking
    • 11.3.2.4. Strategic initiatives
  • 11.3.3. SteadyMD, Inc.
    • 11.3.3.1. Company overview
    • 11.3.3.2. Financial performance
    • 11.3.3.3. Service benchmarking
    • 11.3.3.4. Strategic initiatives
  • 11.3.4. Twilio Inc.
    • 11.3.4.1. Company overview
    • 11.3.4.2. Financial performance
    • 11.3.4.3. Service benchmarking
    • 11.3.4.4. Strategic initiatives
  • 11.3.5. Cisco Systems, Inc.
    • 11.3.5.1. Company overview
    • 11.3.5.2. Financial performance
    • 11.3.5.3. Service benchmarking
    • 11.3.5.4. Strategic initiatives
  • 11.3.6. CPSI
    • 11.3.6.1. Company overview
    • 11.3.6.2. Financial performance
    • 11.3.6.3. Service benchmarking
    • 11.3.6.4. Strategic initiatives
  • 11.3.7. CVS Health
    • 11.3.7.1. Company overview
    • 11.3.7.2. Financial performance
    • 11.3.7.3. Service benchmarking
    • 11.3.7.4. Strategic initiatives
  • 11.3.8. Teladoc Health, Inc.
    • 11.3.8.1. Company overview
    • 11.3.8.2. Financial performance
    • 11.3.8.3. Service benchmarking
    • 11.3.8.4. Strategic initiatives
  • 11.3.9. Doctor On Demand, Inc.
    • 11.3.9.1. Company overview
    • 11.3.9.2. Financial performance
    • 11.3.9.3. Service benchmarking
    • 11.3.9.4. Strategic initiatives
  • 11.3.10. AMD Global Telemedicine
    • 11.3.10.1. Company overview
    • 11.3.10.2. Financial performance
    • 11.3.10.3. Service benchmarking
    • 11.3.10.4. Strategic initiatives