세계의 작업 지시서 관리 시스템 시장 규모, 점유율, 동향 분석 보고서 : 컴포넌트별, 전개 모드별, 조직 규모별, 최종 용도별, 부문 예측(2025-2030년)

Market Size & Trends:

The global work order management systems market size was estimated at USD 760.4 million in 2024 and is projected to grow at a CAGR of 8.2% from 2025 to 2030. WOMS enables organizations to efficiently initiate, schedule, assign, track, and close work orders related to maintenance, field services, asset management, and operations. Traditionally rooted in paper-based or on-premises legacy systems, the market has transitioned rapidly toward cloud-based, mobile-first platforms that offer real-time visibility and integration with enterprise systems like ERP, EAM, and IoT platforms.

The work order management systems industry is witnessing significant growth due to the rapid digitization of asset-intensive industries, such as manufacturing, energy, utilities, and transportation. These sectors heavily rely on the consistent performance of complex machinery and infrastructure, making equipment uptime and maintenance efficiency critical to operational success. As organizations increasingly prioritize reducing unplanned downtime and optimizing labor resources, digital work order systems have become essential tools for scheduling, tracking, and managing maintenance tasks.

The advent of Industry 4.0 has significantly accelerated this shift by enabling the integration of Internet of Things sensors and smart devices into industrial environments. These technologies provide real-time visibility into asset performance and health, allowing for condition-based monitoring rather than time-based maintenance. When anomalies or thresholds are detected, modern WOMS platforms can automatically generate and assign work orders, ensuring quick response times and minimizing disruptions. This level of automation and intelligence not only enhances operational efficiency but also supports predictive maintenance strategies that reduce long-term costs and extend asset life cycles, making WOMS a cornerstone of modern industrial operations.

As organizations increasingly focus on data-driven decision-making, predictive maintenance, and improving customer experience, Work Order Management Systems (WOMS) have evolved beyond basic maintenance tools. They are now viewed as strategic assets that drive business continuity, operational efficiency, and service excellence. By providing real-time visibility, automation, and integration across systems, WOMS enables proactive issue resolution and streamlined workflows. This transformation has led to strong market demand, not only from large enterprises but also from small and medium-sized businesses, especially those operating in asset-intensive sectors such as manufacturing, utilities, transportation, and facilities management, where uptime and efficiency are mission-critical.Integration with AI and machine learning is expected to drive predictive maintenance capabilities, enabling systems to anticipate failures and auto-generate work orders based on data patterns.

A major restraint in adopting modern Work Order Management Systems (WOMS) is the complexity of integrating them with legacy IT infrastructure. Organizations, especially mid-sized companies, often face significant costs and operational disruptions when connecting WOMS with existing ERP, CRM, or asset management systems. This integration challenge can delay implementation timelines, strain IT resources, and hinder the realization of expected efficiency gains, making some businesses hesitant to adopt modern solutions fully.

Global Work Order Management Systems Market Report Segmentation

This report forecasts market size growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2018 to 2030. For this study, Grand View Research has segmented the work order management systems market report based on component, deployment mode, organization size, end use, and region.

• Component Outlook (Market Size, USD Million, 2018 - 2030)
• Solution
• Services
• Deployment Mode Outlook (Market Size, USD Million, 2018 - 2030)
• Cloud
• On-premise
• Organization Size Outlook (Market Size, USD Million, 2018 - 2030)
• SMEs
• Large enterprises
• End Use Outlook (Market Size, USD Million, 2018 - 2030)
• Manufacturing
• Energy and Utilities
• Transportation and Logistics
• Construction and Real Estate
• Consumer Goods and Retail
• Healthcare and Life Sciences
• Banking, Financial Services, and Insurance (BFSI)
• Telecom and IT
• Others
• Regional Outlook (Market Size, USD Million, 2018 - 2030)
• North America
  • U.S.
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • France
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
• Latin America
  • Brazil
• Middle East & Africa
  • U.A.E
  • Saudi Arabia
  • South Africa

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation and Scope
• 1.2. Research Methodology
  • 1.2.1. Information Procurement
• 1.3. Information or Data Analysis
• 1.4. Methodology
• 1.5. Research Scope and Assumptions
• 1.6. Market Formulation & Validation
• 1.7. Country Based Segment Share Calculation
• 1.8. List of Data Types

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
• 2.3. Competitive Insights

Chapter 3. Work Order Management Systems Market Variables, Trends, & Scope

• 3.1. Market Lineage Outlook
• 3.2. Market Dynamics
  • 3.2.1. Market Driver Analysis
  • 3.2.2. Market Restraint Analysis
  • 3.2.3. Industry Challenge
• 3.3. Work Order Management Systems Market Analysis Tools
  • 3.3.1. Industry Analysis - Porter's
    • 3.3.1.1. Bargaining power of the suppliers
    • 3.3.1.2. Bargaining power of the buyers
    • 3.3.1.3. Threats of substitution
    • 3.3.1.4. Threats from new entrants
    • 3.3.1.5. Competitive rivalry
  • 3.3.2. PESTEL Analysis
    • 3.3.2.1. Political landscape
    • 3.3.2.2. Economic and social landscape
    • 3.3.2.3. Technological landscape

Chapter 4. Work Order Management Systems Market: Component Estimates & Trend Analysis

• 4.1. Segment Dashboard
• 4.2. Work Order Management Systems Market: Component Movement Analysis, 2024 & 2030 (USD Million)
• 4.3. Solution
  • 4.3.1. Solution Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 4.4. Services
  • 4.4.1. Services Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 5. Work Order Management Systems Market: Deployment Mode Estimates & Trend Analysis

• 5.1. Segment Dashboard
• 5.2. Work Order Management Systems Market: Deployment Mode Movement Analysis, 2024 & 2030 (USD Million)
• 5.3. Cloud
  • 5.3.1. Cloud Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 5.4. On-premise
  • 5.4.1. On-premise Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 6. Work Order Management Systems Market: Organization Size Estimates & Trend Analysis

• 6.1. Segment Dashboard
• 6.2. Work Order Management Systems Market: Organization Size Movement Analysis, 2024 & 2030 (USD Million)
• 6.3. SMEs
  • 6.3.1. SMEs Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 6.4. Large enterprises
  • 6.4.1. Large enterprises Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 7. Work Order Management Systems Market: End Use Estimates & Trend Analysis

• 7.1. Segment Dashboard
• 7.2. Work Order Management Systems Market: End Use Movement Analysis, 2024 & 2030 (USD Million)
• 7.3. Manufacturing
  • 7.3.1. Manufacturing Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 7.4. Energy and Utilities
  • 7.4.1. Energy and Utilities Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 7.5. Transportation and Logistics
  • 7.5.1. Transportation and Logistics Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 7.6. Construction and Real Estate
  • 7.6.1. Construction and Real Estate Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 7.7. Consumer Goods and Retail
  • 7.7.1. Consumer Goods and Retail Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 7.8. Healthcare and Life Sciences
  • 7.8.1. Healthcare and Life Sciences Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 7.9. Banking, Financial Services, and Insurance (BFSI)
  • 7.9.1. Banking, Financial Services, and Insurance (BFSI) Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 7.10. Telecom and IT
  • 7.10.1. Telecom and IT Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)
• 7.11. Others
  • 7.11.1. Others Market, Size Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 8. Work Order Management Systems Market: Regional Estimates & Trend Analysis

• 8.1. Work Order Management Systems Market Share, By Region, 2024 & 2030, USD Million
• 8.2. North America
  • 8.2.1. North America Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.2.2. U.S.
    • 8.2.2.1. U.S. Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.2.3. Canada
    • 8.2.3.1. Canada Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.2.4. Mexico
    • 8.2.4.1. Mexico Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
• 8.3. Europe
  • 8.3.1. Europe Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.3.2. UK
    • 8.3.2.1. UK Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.3.3. Germany
    • 8.3.3.1. Germany Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.3.4. France
    • 8.3.4.1. France Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
• 8.4. Asia Pacific
  • 8.4.1. Asia Pacific Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.4.2. China
    • 8.4.2.1. China Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.4.3. Japan
    • 8.4.3.1. Japan Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.4.4. India
    • 8.4.4.1. India Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.4.5. South Korea
    • 8.4.5.1. South Korea Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.4.6. Australia
    • 8.4.6.1. Australia Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
• 8.5. Latin America
  • 8.5.1. Latin America Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.5.2. Brazil
    • 8.5.2.1. Brazil Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
• 8.6. Middle East and Africa
  • 8.6.1. Middle East and Africa Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.6.2. UAE
    • 8.6.2.1. UAE Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.6.3. KSA
    • 8.6.3.1. KSA Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)
  • 8.6.4. South Africa
    • 8.6.4.1. South Africa Work Order Management Systems Market Estimates and Forecasts, 2018 - 2030 (USD Million)

Chapter 9. Competitive Landscape

• 9.1. Company Categorization
• 9.2. Company Market Positioning
• 9.3. Company Market Share, 2024
• 9.4. Company Heat Map Analysis
• 9.5. Company Profiles/Listing
  • 9.5.1. IBM Corporation
    • 9.5.1.1. Participant's Overview
    • 9.5.1.2. Financial Performance
    • 9.5.1.3. Product Benchmarking
    • 9.5.1.4. Strategic Initiatives
  • 9.5.2. Oracle
    • 9.5.2.1. Participant's Overview
    • 9.5.2.2. Financial Performance
    • 9.5.2.3. Product Benchmarking
    • 9.5.2.4. Strategic Initiatives
  • 9.5.3. SAP SE
    • 9.5.3.1. Participant's Overview
    • 9.5.3.2. Financial Performance
    • 9.5.3.3. Product Benchmarking
    • 9.5.3.4. Strategic Initiatives
  • 9.5.4. IFS
    • 9.5.4.1. Participant's Overview
    • 9.5.4.2. Financial Performance
    • 9.5.4.3. Product Benchmarking
    • 9.5.4.4. Strategic Initiatives
  • 9.5.5. ServiceNow
    • 9.5.5.1. Participant's Overview
    • 9.5.5.2. Financial Performance
    • 9.5.5.3. Product Benchmarking
    • 9.5.5.4. Strategic Initiatives
  • 9.5.6. PTC
    • 9.5.6.1. Participant's Overview
    • 9.5.6.2. Financial Performance
    • 9.5.6.3. Product Benchmarking
    • 9.5.6.4. Strategic Initiatives
  • 9.5.7. UpKeep
    • 9.5.7.1. Participant's Overview
    • 9.5.7.2. Financial Performance
    • 9.5.7.3. Product Benchmarking
    • 9.5.7.4. Strategic Initiatives
  • 9.5.8. Infor Inc.
    • 9.5.8.1. Participant's Overview
    • 9.5.8.2. Financial Performance
    • 9.5.8.3. Product Benchmarking
    • 9.5.8.4. Strategic Initiatives
  • 9.5.9. eMaint Enterprises, LLC
    • 9.5.9.1. Participant's Overview
    • 9.5.9.2. Financial Performance
    • 9.5.9.3. Product Benchmarking
    • 9.5.9.4. Strategic Initiatives
  • 9.5.10. Astea
    • 9.5.10.1. Participant's Overview
    • 9.5.10.2. Financial Performance
    • 9.5.10.3. Product Benchmarking
    • 9.5.10.4. Strategic Initiatives
  • 9.5.11. Lula
    • 9.5.11.1. Participant's Overview
    • 9.5.11.2. Financial Performance
    • 9.5.11.3. Product Benchmarking
    • 9.5.11.4. Strategic Initiatives