지식 관리 소프트웨어 시장 규모, 점유율, 동향 분석 보고서 : 구성요소별, 전개 방식별, 기능별, 조직 규모별, 최종 용도별, 지역별, 부문별 예측(2025-2033년)

Knowledge Management Software Market Summary

The global knowledge management software market size was estimated at USD 20.15 billion in 2024 and is projected to reach USD 62.15 billion by 2033, growing at a CAGR of 13.6% from 2025 to 2033. The market growth is driven by the growing need for agile, cloud-native platforms that enable dynamic information discovery, seamless collaboration, and intelligent decision-making across complex enterprise ecosystems.

Organizations across sectors such as IT, telecom, BFSI, healthcare, and manufacturing are transitioning from fragmented document repositories and static knowledge silos to unified, AI-enhanced knowledge systems. This shift is driven by the adoption of cloud-based KM platforms that support real-time knowledge retrieval, contextual search, and scalable content orchestration. In addition, enterprises are leveraging semantic search, NLP-based knowledge graphs, and generative AI assistants to improve knowledge accessibility, reduce information latency, and enable smarter enterprise workflows. For instance, in the BFSI sector, institutions are deploying KM software to streamline regulatory compliance processes, automate customer support knowledge bases, and retain institutional expertise amid workforce transitions.

Moreover, the KM software industry is converging with advances in AI, machine reasoning, and low-code integration frameworks, allowing organizations to embed knowledge workflows directly into their CRM, ERP, and collaboration tools. Enterprises are also focusing on knowledge democratization by deploying platform-agnostic solutions that integrate across hybrid and multi-cloud environments. For instance, in April 2023, ServiceNow enhanced its knowledge management capabilities by integrating conversational AI into its Now Platform, enabling employees to extract policy insights, HR documentation, and technical solutions via intelligent agents embedded in Microsoft Teams and Slack. In addition, enterprises are embedding zero-trust access controls, content provenance verification, and governance automation into KM platforms to meet increasing security, compliance, and ESG mandates.

Global Knowledge Management Software Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the global knowledge management software market report based on component, deployment mode, function, organization size, end-use, and region:

• Component Outlook (Revenue, USD Billion, 2021 - 2033)
• Software
• Services
  • Professional Services
  • Managed Services
• Deployment Mode Outlook (Revenue, USD Billion, 2021 - 2033)
• On-Premise
• Cloud-Based
• Function Outlook (Revenue, USD Billion, 2021 - 2033)
• Content Management
• Document Management
• Knowledge Discovery
• Collaboration
• Decision Support
• Knowledge Sharing and Transfer
• Organization Size Outlook (Revenue, USD Billion, 2021 - 2033)
• Large Enterprises
• Small and Medium Enterprises (SMEs)
• End-use Outlook (Revenue, USD Billion, 2021 - 2033)
• IT and Telecom
• BFSI
• Healthcare
• Retail and Consumer Goods
• Manufacturing
• Education
• Government and Public Sector
• Others
• Regional Outlook (Revenue, USD Billion, 2021 - 2033)
• North America
  • U.S.
  • Canada
  • Mexico
• Europe
  • UK
  • Germany
  • France
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
• Latin America
  • Brazil
• Middle East & Africa
  • UAE
  • Saudi Arabia
  • South Africa

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Methodology segmentation & scope
• 1.2. Market Definitions
• 1.3. Research Methodology
  • 1.3.1. Information Procurement
  • 1.3.2. Information or Data Analysis
  • 1.3.3. Market Formulation & Data Visualization
  • 1.3.4. Data Validation & Publishing
• 1.4. Research Scope and Assumptions
  • 1.4.1. List of Deployment Mode

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
• 2.3. Competitive Insights

Chapter 3. Knowledge Management Software Variables, Trends & Scope

• 3.1. Market Introduction/Lineage Outlook
• 3.2. Industry Value Chain Analysis
• 3.3. Market Dynamics
  • 3.3.1. Market Drivers Analysis
  • 3.3.2. Market Restraints Analysis
  • 3.3.3. Industry Opportunities
• 3.4. Knowledge Management Software Analysis Tools
  • 3.4.1. Porter's Analysis
    • 3.4.1.1. Bargaining power of the suppliers
    • 3.4.1.2. Bargaining power of the buyers
    • 3.4.1.3. Threats of substitution
    • 3.4.1.4. Threats from new entrants
  • 3.4.2. PESTEL Analysis
    • 3.4.2.1. Political landscape
    • 3.4.2.2. Economic and Social landscape
    • 3.4.2.3. Technological landscape
    • 3.4.2.4. Environmental landscape
    • 3.4.2.5. Legal landscape

Chapter 4. Knowledge Management Software Market: Component Estimates & Trend Analysis

• 4.1. Segment Dashboard
• 4.2. Knowledge Management Software: Component Movement Analysis, USD Billion, 2024 & 2033
• 4.3. Software
  • 4.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 4.4. Services
  • 4.4.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 4.4.2. Professional Services
    • 4.4.2.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 4.4.3. Managed Services
    • 4.4.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)

Chapter 5. Knowledge Management Software Market: Deployment Mode Estimates & Trend Analysis

• 5.1. Segment Dashboard
• 5.2. Knowledge Management Software: Deployment Mode Movement Analysis, USD Billion, 2024 & 2033
• 5.3. On-Premise
  • 5.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 5.4. Cloud-Based
  • 5.4.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)

Chapter 6. Knowledge Management Software Market: Function Estimates & Trend Analysis

• 6.1. Segment Dashboard
• 6.2. Knowledge Management Software: Deployment Mode Movement Analysis, USD Billion, 2024 & 2033
• 6.3. Content Management
  • 6.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 6.4. Document Management
  • 6.4.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 6.5. Knowledge Discovery
  • 6.5.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 6.6. Collaboration
  • 6.6.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 6.7. Decision Support
  • 6.7.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 6.8. Knowledge Sharing and Transfer
  • 6.8.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)

Chapter 7. Knowledge Management Software Market: Organization Size Estimates & Trend Analysis

• 7.1. Segment Dashboard
• 7.2. Knowledge Management Software: Enterprise Size Movement Analysis, USD Billion, 2024 & 2033
• 7.3. Large Enterprises
  • 7.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 7.4. Small and Medium Enterprises (SMEs)
  • 7.4.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)

Chapter 8. Knowledge Management Software Market: End Use Estimates & Trend Analysis

• 8.1. Segment Dashboard
• 8.2. Knowledge Management Software: End Use Movement Analysis, USD Billion, 2024 & 2033
• 8.3. IT and Telecom
  • 8.3.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 8.4. BFSI
  • 8.4.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 8.5. Healthcare
  • 8.5.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 8.6. Retail and Consumer Goods
  • 8.6.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 8.7. Manufacturing
  • 8.7.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 8.8. Education
  • 8.8.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 8.9. Government and Public Sector
  • 8.9.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)
• 8.10. Others
  • 8.10.1. Market Size Estimates and Forecasts, 2021 - 2033 (USD Billion)

Chapter 9. Knowledge Management Software Market: Regional Estimates & Trend Analysis

• 9.1. Knowledge Management Software Share, By Region, 2024 & 2033 (USD Billion)
• 9.2. North America
  • 9.2.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 9.2.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
  • 9.2.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
  • 9.2.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
  • 9.2.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
  • 9.2.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.2.7. U.S.
    • 9.2.7.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.2.7.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.7.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.7.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.7.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.7.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.2.8. Canada
    • 9.2.8.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.2.8.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.8.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.8.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.8.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.8.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.2.9. Mexico
    • 9.2.9.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.2.9.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.9.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.9.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.9.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.2.9.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
• 9.3. Europe
  • 9.3.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 9.3.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
  • 9.3.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
  • 9.3.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
  • 9.3.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
  • 9.3.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.3.7. UK
    • 9.3.7.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.3.7.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.7.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.7.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.7.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.7.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.3.8. Germany
    • 9.3.8.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.3.8.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.8.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.8.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.8.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.8.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.3.9. France
    • 9.3.9.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.3.9.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.9.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.9.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.9.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.3.9.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
• 9.4. Asia Pacific
  • 9.4.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 9.4.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
  • 9.4.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
  • 9.4.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
  • 9.4.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
  • 9.4.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.4.7. China
    • 9.4.7.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.4.7.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.7.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.7.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.7.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.7.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.4.8. India
    • 9.4.8.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.4.8.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.8.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.8.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.8.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.8.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.4.9. Japan
    • 9.4.9.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.4.9.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.9.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.9.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.9.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.9.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.4.10. Australia
    • 9.4.10.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.4.10.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.10.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.10.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.10.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.10.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.4.11. South Korea
    • 9.4.11.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.4.11.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.11.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.11.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.11.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.4.11.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
• 9.5. Latin America
  • 9.5.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 9.5.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
  • 9.5.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
  • 9.5.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
  • 9.5.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
  • 9.5.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.5.7. Brazil
    • 9.5.7.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.5.7.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.5.7.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.5.7.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.5.7.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.5.7.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
• 9.6. Middle East & Africa
  • 9.6.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 9.6.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
  • 9.6.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
  • 9.6.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
  • 9.6.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
  • 9.6.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.6.7. Saudi Arabia
    • 9.6.7.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.6.7.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.7.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.7.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.7.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.7.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.6.8. UAE
    • 9.6.8.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.6.8.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.8.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.8.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.8.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.8.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)
  • 9.6.9. South Africa
    • 9.6.9.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
    • 9.6.9.2. Market estimates and forecast by Component, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.9.3. Market estimates and forecast by Deployment Mode, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.9.4. Market estimates and forecast by Function, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.9.5. Market estimates and forecast by Organization Size, 2021 - 2033 (Revenue, USD Billion)
    • 9.6.9.6. Market estimates and forecast by End Use, 2021 - 2033 (Revenue, USD Billion)

Chapter 10. Competitive Landscape

• 10.1. Recent Developments & Impact Analysis by Key Market Participants
• 10.2. Company Categorization
• 10.3. Company Market Share Analysis, 2024
• 10.4. Company Heat Map Analysis
• 10.5. Strategy Mapping
  • 10.5.1. Expansion
  • 10.5.2. Mergers & Acquisition
  • 10.5.3. Partnerships & Collaborations
  • 10.5.4. New Product Launches
  • 10.5.5. Research And Development
• 10.6. Company Profiles
  • 10.6.1. Atlassian Corporation Plc
    • 10.6.1.1. Participant's Overview
    • 10.6.1.2. Financial Performance
    • 10.6.1.3. Product Benchmarking
    • 10.6.1.4. Recent Developments
  • 10.6.2. Bitrix, Inc.
    • 10.6.2.1. Participant's Overview
    • 10.6.2.2. Financial Performance
    • 10.6.2.3. Product Benchmarking
    • 10.6.2.4. Recent Developments
  • 10.6.3. Bloomfire, Inc.
    • 10.6.3.1. Participant's Overview
    • 10.6.3.2. Financial Performance
    • 10.6.3.3. Product Benchmarking
    • 10.6.3.4. Recent Developments
  • 10.6.4. Document360 (Kovai.co)
    • 10.6.4.1. Participant's Overview
    • 10.6.4.2. Financial Performance
    • 10.6.4.3. Product Benchmarking
    • 10.6.4.4. Recent Developments
  • 10.6.5. eXo Platform SAS
    • 10.6.5.1. Participant's Overview
    • 10.6.5.2. Financial Performance
    • 10.6.5.3. Product Benchmarking
    • 10.6.5.4. Recent Developments
  • 10.6.6. Guru Technologies, Inc.
    • 10.6.6.1. Participant's Overview
    • 10.6.6.2. Financial Performance
    • 10.6.6.3. Product Benchmarking
    • 10.6.6.4. Recent Developments
  • 10.6.7. Helpjuice, Inc.
    • 10.6.7.1. Participant's Overview
    • 10.6.7.2. Financial Performance
    • 10.6.7.3. Product Benchmarking
    • 10.6.7.4. Recent Developments
  • 10.6.8. Igloo Inc.
    • 10.6.8.1. Participant's Overview
    • 10.6.8.2. Financial Performance
    • 10.6.8.3. Product Benchmarking
    • 10.6.8.4. Recent Developments
  • 10.6.9. M-Files Corporation
    • 10.6.9.1. Participant's Overview
    • 10.6.9.2. Financial Performance
    • 10.6.9.3. Product Benchmarking
    • 10.6.9.4. Recent Developments
  • 10.6.10. Microsoft Corporation
    • 10.6.10.1. Participant's Overview
    • 10.6.10.2. Financial Performance
    • 10.6.10.3. Product Benchmarking
    • 10.6.10.4. Recent Developments
  • 10.6.11. Notion Labs, Inc.
    • 10.6.11.1. Participant's Overview
    • 10.6.11.2. Financial Performance
    • 10.6.11.3. Product Benchmarking
    • 10.6.11.4. Recent Developments
  • 10.6.12. ProProfs.com (ProProfs)
    • 10.6.12.1. Participant's Overview
    • 10.6.12.2. Financial Performance
    • 10.6.12.3. Product Benchmarking
    • 10.6.12.4. Recent Developments
  • 10.6.13. Salesforce, Inc.
    • 10.6.13.1. Participant's Overview
    • 10.6.13.2. Financial Performance
    • 10.6.13.3. Product Benchmarking
    • 10.6.13.4. Recent Developments
  • 10.6.14. Slab, Inc.
    • 10.6.14.1. Participant's Overview
    • 10.6.14.2. Financial Performance
    • 10.6.14.3. Product Benchmarking
    • 10.6.14.4. Recent Developments
  • 10.6.15. Zendesk, Inc.
    • 10.6.15.1. Participant's Overview
    • 10.6.15.2. Financial Performance
    • 10.6.15.3. Product Benchmarking
    • 10.6.15.4. Recent Developments