전문 서비스 자동화 소프트웨어 시장 규모, 점유율 및 동향 분석 보고서 : 솔루션별, 도입별, 기업 규모별, 용도별, 지역별, 부문 예측(2025-2033년)

Professional Services Automation Software Market Summary

The global professional services automation software market size was estimated at USD 12.40 billion in 2024 and is projected to reach USD 40.25 billion by 2033, growing at a CAGR of 14.7% from 2025 to 2033. The rising adoption of cloud-based professional services automation (PSA) software solutions is driving the market growth.

The growing emphasis on client-centric service delivery models is driving the expansion of the professional services automation software industry. Clients expect personalized solutions, transparent communication, and measurable results. PSA solutions empower service providers to meet these expectations by offering real-time project tracking, client reporting, and feedback integration mechanisms. These systems enable firms to share live dashboards with clients, showcasing progress updates, milestones achieved, and resource utilization. This transparency fosters trust and strengthens client relationships, ultimately leading to higher retention rates and recurring business. Furthermore, by leveraging PSA data, companies can gain deep insights into client behavior, project profitability, and satisfaction levels, allowing them to tailor future services more effectively.

The market growth is further driven by the rapid integration of emerging technologies such as generative AI, machine learning, and robotic process automation (RPA) into service operations. These technologies are transforming how professional service firms plan, execute, and deliver projects. Generative AI, for instance, can assist in creating project documentation, proposals, and client communications automatically, while RPA streamlines repetitive administrative tasks, such as invoicing and data entry. This technological synergy reduces manual errors, increases speed, and enhances overall efficiency in project management workflows.

The growth of the market for professional services automation software is also accelerated by the increasing prevalence of subscription-based and outcome-driven business models in the professional services sector. Traditional project-based engagements are being gradually replaced by recurring revenue models that focus on delivering continuous value. PSA systems are designed to support such frameworks by enabling accurate tracking of recurring tasks, subscription billing, and service-level agreement (SLA) compliance. These capabilities enable organizations to maintain financial predictability while ensuring that services are consistently delivered in accordance with client expectations. Moreover, as professional services become increasingly digital, the integration of PSA with customer success management tools enables companies to monitor client outcomes and adjust their strategies proactively. This alignment between service delivery and long-term business value creation is fostering stronger adoption of PSA platforms among firms transitioning toward subscription-oriented operating models.

Global Professional Services Automation Software Market Report Segmentation

This report forecasts revenue growth at global, regional, and country levels and provides an analysis of the latest industry trends in each of the sub-segments from 2021 to 2033. For this study, Grand View Research has segmented the global professional services automation software market report based on solution, deployment, enterprise size, application, and region:

• Solution Outlook (Revenue, USD Billion, 2021 - 2033)
• Project Management
• Billing & Invoice Management
• Resource Management
• Timesheet & Expense Management
• Business Analytics
• Others
• Deployment Outlook (Revenue, USD Billion, 2021 - 2033)
• On-Premise
• Cloud
• Enterprise Size Outlook (Revenue, USD Billion, 2021 - 2033)
• Large Enterprise
• Small & Medium Enterprise
• Application Outlook (Revenue, USD Billion, 2021 - 2033)
• Consulting Firm
• Technology Companies
• Marketing and Communication
• Others
• Regional Outlook (Revenue, USD Billion, 2021 - 2033)
• North America
  • U.S.
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • France
• Asia Pacific
  • China
  • India
  • Japan
  • South Korea
  • Australia
• Latin America
  • Brazil
• Middle East & Africa
  • UAE
  • Saudi Arabia
  • South Africa

Table of Contents

Chapter 1. Methodology and Scope

• 1.1. Market Segmentation and Scope
• 1.2. Market Definitions
• 1.3. Research Methodology
  • 1.3.1. Information Timesheet & Expense Management
  • 1.3.2. Information or Data Analysis
  • 1.3.3. Market Formulation & Data Visualization
  • 1.3.4. Data Validation & Publishing
• 1.4. Research Scope and Assumptions
  • 1.4.1. List of Data Sources

Chapter 2. Executive Summary

• 2.1. Market Outlook
• 2.2. Segment Outlook
• 2.3. Competitive Insights

Chapter 3. Professional Services Automation Software Variables, Trends, & Scope

• 3.1. Market Introduction/Lineage Outlook
• 3.2. Industry Value Chain Analysis
• 3.3. Market Dynamics
  • 3.3.1. Market Drivers Analysis
  • 3.3.2. Market Restraints Analysis
  • 3.3.3. Industry Opportunities
• 3.4. Professional Services Automation Software Analysis Tools
  • 3.4.1. Porter's Analysis
    • 3.4.1.1. Bargaining power of the suppliers
    • 3.4.1.2. Bargaining power of the buyers
    • 3.4.1.3. Threats of substitution
    • 3.4.1.4. Threats from new entrants
    • 3.4.1.5. Competitive rivalry
  • 3.4.2. PESTEL Analysis
    • 3.4.2.1. Political landscape
    • 3.4.2.2. Economic and Social landscape
    • 3.4.2.3. Technological landscape
    • 3.4.2.4. Environmental landscape
    • 3.4.2.5. Billing & Invoice Management landscape

Chapter 4. Professional Services Automation Software Market: Solution Estimates & Trend Analysis

• 4.1. Professional Services Automation Software Market, By Solution Analysis & Market Share, 2024 & 2033
• 4.2. Project Management
  • 4.2.1. Project management market estimates and forecasts, 2021 - 2033 (USD Billion)
• 4.3. Billing & Invoice Management
  • 4.3.1. Billing & invoice management market estimates and forecasts, 2021 - 2033 (USD Billion)
• 4.4. Resource Management
  • 4.4.1. Resource management market estimates and forecasts, 2021 - 2033 (USD Billion)
• 4.5. Timesheet & Expense Management
  • 4.5.1. Timesheet & expense management market estimates and forecasts, 2021 - 2033 (USD Billion)
• 4.6. Business Analytics
  • 4.6.1. Business analytics market estimates and forecasts, 2021 - 2033 (USD Billion)
• 4.7. Others
  • 4.7.1. Others market estimates and forecasts, 2021 - 2033 (USD Billion)

Chapter 5. Professional Services Automation Software Market: Deployment Estimates & Trend Analysis

• 5.1. Professional Services Automation Software Market, By Deployment Analysis & Market Share, 2024 & 2033
• 5.2. On-Premise
  • 5.2.1. On-Premise market estimates and forecasts, 2021 - 2033 (USD Billion)
• 5.3. Cloud
  • 5.3.1. Cloud market estimates and forecasts, 2021 - 2033 (USD Billion)

Chapter 6. Professional Services Automation Software Market: Enterprise Size Estimates & Trend Analysis

• 6.1. Professional Services Automation Software Market, By Enterprise Size Analysis & Market Share, 2024 & 2033
• 6.2. Large Enterprise
  • 6.2.1. Large Enterprise market estimates and forecasts, 2021 - 2033 (USD Billion)
• 6.3. Small & Medium Enterprise
  • 6.3.1. Small & Medium Enterprise market estimates and forecasts, 2021 - 2033 (USD Billion)

Chapter 7. Professional Services Automation Software Market: Application Estimates & Trend Analysis

• 7.1. Professional Services Automation Software Market, By Application Analysis & Market Share, 2024 & 2033
• 7.2. Consulting Firm
  • 7.2.1. Consulting firm market estimates and forecasts, 2021 - 2033 (USD Billion)
• 7.3. Technology Companies
  • 7.3.1. Technology companies market estimates and forecasts, 2021 - 2033 (USD Billion)
• 7.4. Marketing and Communication
  • 7.4.1. Marketing and communication market estimates and forecasts, 2021 - 2033 (USD Billion)
• 7.5. Others
  • 7.5.1. Others market estimates and forecasts, 2021 - 2033 (USD Billion)

Chapter 8. Professional Services Automation Software Market: Regional Estimates & Trend Analysis

• 8.1. Professional Services Automation Software Share, By Region, 2024 & 2033, USD Billion
• 8.2. North America
  • 8.2.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 8.2.2. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
  • 8.2.3. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
  • 8.2.4. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
  • 8.2.5. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.2.6. U.S.
    • 8.2.6.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.2.6.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.2.6.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.2.6.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.2.7. Canada
    • 8.2.7.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.2.7.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.2.7.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.2.7.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.2.8. Mexico
    • 8.2.8.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.2.8.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.2.8.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.2.8.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
• 8.3. Europe
  • 8.3.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 8.3.2. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
  • 8.3.3. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
  • 8.3.4. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
  • 8.3.5. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.3.6. UK
    • 8.3.6.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.3.6.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.3.6.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.3.6.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.3.7. Germany
    • 8.3.7.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.3.7.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.3.7.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.3.7.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.3.8. France
    • 8.3.8.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.3.8.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.3.8.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.3.8.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
• 8.4. Asia Pacific
  • 8.4.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 8.4.2. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
  • 8.4.3. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
  • 8.4.4. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
  • 8.4.5. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.4.6. China
    • 8.4.6.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.6.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.6.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.6.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.4.7. India
    • 8.4.7.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.7.2. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.7.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.7.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.4.8. Japan
    • 8.4.8.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.8.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.8.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.8.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.4.9. Australia
    • 8.4.9.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.9.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.9.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.9.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.4.10. South Korea
    • 8.4.10.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.10.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.10.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.4.10.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
• 8.5. Latin America
  • 8.5.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 8.5.2. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
  • 8.5.3. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
  • 8.5.4. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
  • 8.5.5. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.5.6. Brazil
    • 8.5.6.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.5.6.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.5.6.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.5.6.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
• 8.6. Middle East & Africa
  • 8.6.1. Market Estimates and Forecasts, 2021 - 2033 (USD Billion)
  • 8.6.2. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
  • 8.6.3. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
  • 8.6.4. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
  • 8.6.5. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.6.6. UAE
    • 8.6.6.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.6.6.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.6.6.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.6.6.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.6.7. Saudi Arabia
    • 8.6.7.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.6.7.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.6.7.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.6.7.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)
  • 8.6.8. South Africa
    • 8.6.8.1. Market estimates and forecast by solution, 2021 - 2033 (Revenue, USD Billion)
    • 8.6.8.2. Market estimates and forecast by deployment, 2021 - 2033 (Revenue, USD Billion)
    • 8.6.8.3. Market estimates and forecast by enterprise size, 2021 - 2033 (Revenue, USD Billion)
    • 8.6.8.4. Market estimates and forecast by application, 2021 - 2033 (Revenue, USD Billion)

Chapter 9. Competitive Landscape

• 9.1. Recent Developments & Impact Analysis by Key Market Participants
• 9.2. Company Categorization
• 9.3. Company Market Share Analysis, 2024
• 9.4. Company Heat Map Analysis
• 9.5. Strategy Mapping
  • 9.5.1. Expansion
  • 9.5.2. Mergers & Acquisition
  • 9.5.3. Partnerships & Collaborations
  • 9.5.4. Product Launches
  • 9.5.5. Recent Developments
• 9.6. Company Profiles
  • 9.6.1. Autotask Corporation
    • 9.6.1.1. Participant's Overview
    • 9.6.1.2. Financial Performance
    • 9.6.1.3. Product Benchmarking
    • 9.6.1.4. Recent Developments
  • 9.6.2. Atlassian
    • 9.6.2.1. Participant's Overview
    • 9.6.2.2. Financial Performance
    • 9.6.2.3. Product Benchmarking
    • 9.6.2.4. Recent Developments
  • 9.6.3. BMC Software, Inc.
    • 9.6.3.1. Participant's Overview
    • 9.6.3.2. Financial Performance
    • 9.6.3.3. Product Benchmarking
    • 9.6.3.4. Recent Developments
  • 9.6.4. ConnectWise, Inc.
    • 9.6.4.1. Participant's Overview
    • 9.6.4.2. Financial Performance
    • 9.6.4.3. Product Benchmarking
    • 9.6.4.4. Recent Developments
  • 9.6.5. Deltek, Inc.
    • 9.6.5.1. Participant's Overview
    • 9.6.5.2. Financial Performance
    • 9.6.5.3. Product Benchmarking
    • 9.6.5.4. Recent Developments
  • 9.6.6. FinancialForce.com
    • 9.6.6.1. Participant's Overview
    • 9.6.6.2. Financial Performance
    • 9.6.6.3. Product Benchmarking
    • 9.6.6.4. Recent Developments
  • 9.6.7. Kimble Apps
    • 9.6.7.1. Participant's Overview
    • 9.6.7.2. Financial Performance
    • 9.6.7.3. Product Benchmarking
    • 9.6.7.4. Recent Developments
  • 9.6.8. Klient, Inc.
    • 9.6.8.1. Participant's Overview
    • 9.6.8.2. Financial Performance
    • 9.6.8.3. Product Benchmarking
    • 9.6.8.4. Recent Developments
  • 9.6.9. Microsoft Corporation
    • 9.6.9.1. Participant's Overview
    • 9.6.9.2. Financial Performance
    • 9.6.9.3. Product Benchmarking
    • 9.6.9.4. Recent Developments
  • 9.6.10. NetSuite OpenAir, Inc.
    • 9.6.10.1. Participant's Overview
    • 9.6.10.2. Financial Performance
    • 9.6.10.3. Product Benchmarking
    • 9.6.10.4. Recent Developments
  • 9.6.11. Oracle Corporation
    • 9.6.11.1. Participant's Overview
    • 9.6.11.2. Financial Performance
    • 9.6.11.3. Product Benchmarking
    • 9.6.11.4. Recent Developments
  • 9.6.12. Planview
    • 9.6.12.1. Participant's Overview
    • 9.6.12.2. Financial Performance
    • 9.6.12.3. Product Benchmarking
    • 9.6.12.4. Recent Developments
  • 9.6.13. SAP SE
    • 9.6.13.1. Participant's Overview
    • 9.6.13.2. Financial Performance
    • 9.6.13.3. Product Benchmarking
    • 9.6.13.4. Recent Developments
  • 9.6.14. Upland Software, Inc.
    • 9.6.14.1. Participant's Overview
    • 9.6.14.2. Financial Performance
    • 9.6.14.3. Product Benchmarking
    • 9.6.14.4. Recent Developments
  • 9.6.15. Workday, Inc.
    • 9.6.15.1. Participant's Overview
    • 9.6.15.2. Financial Performance
    • 9.6.15.3. Product Benchmarking
    • 9.6.15.4. Recent Developments
  • 9.6.16. Comp15
    • 9.6.16.1. Participant's Overview
    • 9.6.16.2. Financial Performance
    • 9.6.16.3. Product Benchmarking
    • 9.6.16.4. Recent Developments