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시장보고서
상품코드
2024519
승객 정보 시스템 시장 보고서 : 운송 수단, 컴포넌트, 시스템 유형, 설치 장소 및 지역별(2026-2034년)Passenger Information System Market Report by Mode of Transport, Component, System Type, Location, and Region 2026-2034 |
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세계의 승객 정보 시스템 시장 규모는 2025년에 319억 달러에 달했습니다. 향후에 대해 IMARC Group은 2034년까지 시장 규모가 698억 달러에 달하며, 2026-2034년에 CAGR 8.80%로 성장할 것으로 예측하고 있습니다. 이 시장의 주요 성장 요인으로는 급속한 도시화에 따른 스마트 시티 개념의 확대, 대중교통에 대한 정부 투자 증가, 비용 효율성과 확장성을 중시하는 클라우드형 솔루션으로의 전환, 대중교통 의존도 증가 등을 들 수 있습니다.
도시화의 진전과 스마트 시티 구상
전 세계에서 도시화가 진행됨에 따라 승객 정보 시스템(PIS)에 대한 수요가 증가하고 있습니다. 유엔의 조사에 따르면 2050년까지 25억 명이 더 많은 사람들이 도시와 대도시 지역에 거주하게 될 것으로 예상됩니다. 그 결과, 세계 인구의 3분의 2가 도시에 거주하게 되는 인구 통계학적 변화로 인해 더 나은 공공 서비스와 지속가능한 도시 설계에 대한 시급한 필요성이 부각되고 있습니다. 유엔 경제사회국(DESA)에 따르면 이러한 증가는 인구 통계학적 변화와 전반적인 인구 증가에 기인합니다. 또한 이번 조사에서는 도시 인구 증가의 대부분이 극소수의 국가에 집중되어 있다는 점을 강조하고 있습니다. DESA에 따르면 2018-2050년 사이 세계 도시 인구 증가분의 35%를 중국, 인도, 나이지리아 3개국이 차지할 것으로 예상됩니다. 또한 이 기간 중 인도는 4억 1,600만 명, 중국은 2억 5,500만 명, 나이지리아는 1억 8,900만 명의 인구가 증가할 것으로 예상됩니다. 현재 인구 증가에 따른 도시 교통 네트워크의 복잡성과 수요 증가로 인해 도시는 보다 스마트하고 효율적인 기술을 도입해야 하는 상황에 직면해 있습니다. 그 결과, 여객정보시스템이 연동하여 실시간 데이터를 관리함으로써 승객의 편의성과 운영 효율을 향상시키고 있습니다. 실시간 추적 시스템과 동적 정보 표시를 통해 승객이 이동에 대한 충분한 정보를 바탕으로 판단을 내릴 수 있다면, 도시 교통 시스템의 부담을 줄이고 도시 전체의 이동성을 향상시킬 수 있습니다.
대중교통에 대한 정부 투자
세계 각국 정부는 대중교통이 도시 개발에 얼마나 중요한지 이해하고, 이에 대한 지출을 늘리고 있습니다. 예를 들어 2024년 2월 미국 교통부 연방교통국(FTA)은 약 15억 달러의 연방 자금이 배정되었다고 밝혔습니다. 이 자금은 바이든 대통령의 'Investing in America' 구상과 미국의 교통 시스템을 개선하기 위한 '초당적 인프라법'에서 비롯된 것입니다. 또한 이번 투자는 버스 시설 건설 및 직원 교육 프로그램 추진, 미국내 무공해 버스를 포함한 대중교통 차량 생산에 도움이 될 것으로 보입니다. 또한 이번 대규모 투자로 대중교통 서비스의 신뢰성을 높이고, 대기오염을 줄이고, 버스 차량을 현대화하며, 고임금 일자리를 창출할 수 있을 것으로 기대됩니다. 이러한 투자는 첨단 승객 정보 시스템 도입을 포함한 대중교통 시스템 현대화에 중점을 두는 경우가 많아 시장 성장에 기여하고 있습니다.
대중교통 이용 증가
대중교통에 대한 의존도가 높아짐에 따라 승객 정보 시스템 시장이 확대되고 있습니다. 국제대중교통연맹(UITP)의 보고서에 따르면 맨체스터는 2040년까지 광역 맨체스터 전체 이동의 50%를 대중교통 또는 활동적인 여행(도보, 자전거, 기타)으로 충당하는 것을 목표로 하고 있습니다. '라이트 믹스(Right Mix)'로 명명된 이 구상은 광역 맨체스터가 교통 계획에 있으며, 유연하고 비전 중심의 접근 방식을 채택하고 있음을 보여줍니다. 또한 통근자들에게 실시간으로 정확한 최신 이동 정보를 제공하고 더 많은 사람들이 대중교통을 이용하도록 유도하여 사용자 경험을 향상시키는 승객 정보 시스템에 대한 수요 증가도 시장 성장에 영향을 미치고 있습니다. 또한 효과적인 정보 시스템은 환승 시간 및 운행 일정에 대한 통근자들의 잦은 불안을 줄여줍니다. 이러한 시스템은 현재의 요구를 충족시키고 꾸준한 사용자 수 증가를 촉진합니다. 이로 인해 대중교통의 신뢰성과 매력도가 높아져 전 세계에서 첨단 승객 정보 시스템에 대한 수요가 증가하고 있습니다.
The global passenger information system market size reached USD 31.9 Billion in 2025. Looking forward, IMARC Group expects the market to reach USD 69.8 Billion by 2034, exhibiting a growth rate (CAGR) of 8.80% during 2026-2034. The market is primarily driven by rising smart city initiatives due to rapid urbanization, increasing government investments in public transportation, shift toward cloud-based solutions for cost-effectiveness and scalability, and growing reliance on public transit.
Increasing Urbanization and Smart City Initiatives
The need for passenger information systems (PIS) is rising due to the growing global urbanization. The United Nations research predicts that an additional 2.5 Billion people will live in cities and metropolitan areas by the year 2050. As a result, two-thirds of the world's population may live in cities due to this demographic change, underscoring the urgent need for better public services and sustainable urban design. According to the UN Department of Economic and Social Affairs (DESA), this increase is owing to changes in demographics and general population growth. Moreover, the research also emphasizes how a substantial portion of this increase in the urban population will be centered in a small number of nations. As per DESA, only China, India, and Nigeria are anticipated to account for 35% of the increase in the world's urban population between 2018-2050. In addition, 416 million more people are expected to live in cities in India, 255 Million in China, and 189 Million in Nigeria during this period. At present, cities are under pressure to implement smarter, more efficient technology due to the growing complexity and demand within urban transportation networks brought on by the increasing population. Consequently, passenger information systems are linked to manage real-time data and enhance passenger convenience and operational efficiency. Urban transport systems experience less strain and overall city mobility is improved when passengers can make well-informed decisions about their trips with the aid of real-time tracking systems and dynamic information displays.
Government Investments in Public Transportation
Governments globally are increasing their spending on public transit as they understand how important it is for urban development. For instance, in February 2024, the U.S. Department of Transportation's Federal Transit Administration (FTA) revealed that around $1.5 Billion in federal funds had been allocated. This funding originates from President Biden's Investing in America initiative and his Bipartisan Infrastructure Law intended to improve the American transit system. Additionally, the investment will assist in the building of bus facilities and worker training initiatives, and the production of transit vehicles including zero-emission buses in the United States. Besides, with this large investment, transportation agencies will be equipped to improve the dependability of their transit services, reduce air pollution, modernize their fleets of buses, and generate well-paying employment. These investments frequently focus on the modernization of transit systems, including the integration of advanced passenger information systems, thus contributing to market growth.
Rising Public Transportation Use
The market for passenger information systems is growing due to the increasing reliance on public transit. As reported by the International Association of Public Transport (UITP), Manchester has set a target to improve its transportation system, intending to have 50% of all trips in Greater Manchester made by public transport or active travel by 2040. This initiative, named the Right Mix, signifies Greater Manchester's adoption of a flexible, vision-driven approach to transportation planning. Additionally, a growing need for passenger information systems to provide commuters with accurate, up-to-date travel information in real-time and to improve user experience by encouraging more people to use public transit is influencing the market growth. Moreover, effective information systems reduce commuters' frequent sources of anxiety around transfer times and travel schedules. These systems satisfy present needs and promote steady ridership development, which increases the need for advanced passenger information systems on a global scale by enhancing public transportation's dependability and appeal.
Airways account for the majority of the market share
Airways encompasses several industries where the timely sharing of information is essential. These systems include flight updates, boarding gate specifics, and baggage claim information, providing effective passenger guidance throughout air travel. These systems also offer port information, sailing timetables, and emergency alerts to the marine industry. For instance, in January 2024, as per the data from the National Travel and Tourism Office (NTTO), the number of passengers enplaned for U.S.-international air travel in January 2024 was 20.468 Million, which increased by 13.5% compared to January 2023. Moreover, in January 2024, there were 4.750 Million non-citizen air passenger arrivals from overseas that originated as non-stop flights to the United States which is a significant 17.8% increase from January 2023. Therefore, the growing volume of passengers traveling by air internationally requires the improvement of airway passenger information systems (PIS) worldwide.
Hardware and Software holds the largest share of the industry
Hardware components include displays, servers, communication devices, and sensors essential for real-time information dissemination across transportation networks. These components are pivotal in ensuring seamless passenger communication and operational efficiency within transit systems. On the other hand, software components encompass applications for data processing, analytics, and interface management, crucial for delivering timely and accurate travel information to passengers. Besides, together hardware and software form the backbone of modern PIS solutions, driving enhanced passenger experiences and operational efficacy across various modes of transportation worldwide.
Multimedia displays represent the leading market segment
Multimedia displays are driven by their versatility in providing real-time information to passengers in various transportation modes. These displays are integral to enhancing passenger experience by delivering dynamic content such as route maps, arrival times, and service updates. Their widespread adoption across airports, railways, and urban transit systems underscores their effectiveness in improving communication and operational efficiency. As technology advances, multimedia displays continue to evolve, integrating advanced features like interactive maps and digital signage to further enrich passenger interactions and streamline travel information dissemination. For instance, according to an article published by the Hindu, in June 2024, Chennai Corporation plans to commence the installation of a passenger information system (PIA) at 532 bus stops and 71 bus terminuses as part of the Intelligent Transportation System. This initiative, led by Chennai Smart City, will start once the model code of conduct for the Lok Sabha elections is lifted. The passenger information display boards will provide an estimated time of arrival (ETA) at bus stops and an estimated time of departure (ETD) at bus terminals. Also, locations for installing the display boards have been finalized by the civic bodies, considering the footfall at each bus shelter and terminus, with three types of display boards deployed based on the specific requirements of these locations.
In station exhibits a clear dominance in the market
In-station systems are integral to providing real-time information to passengers within transportation hubs such as railway stations, airports, and bus terminals. Additionally, in-station, passenger information systems enhance the commuter experience by delivering updates on schedules, delays, platform or gate assignments, and other relevant travel information. They typically include digital displays, announcement systems, and mobile applications designed to keep travelers informed and ensure smooth navigation through bustling transportation nodes. Thus, this underscores the critical role of timely and accurate information in optimizing passenger satisfaction and operational efficiency within station environments.
North America leads the market, accounting for the largest passenger information system market share
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Europe (Germany, France, the United Kingdom, Italy, Spain, Russia, and others); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America represents the largest regional market for passenger information systems.
The North America market is primarily driven by robust urban infrastructure and advanced technological adoption in transportation. Additionally, North America, particularly in the United States and Canada is extensively investing in smart city initiatives and public transit systems to propel the demand for efficient PIS solutions. These systems cater to the diverse needs of commuters by providing real-time updates, schedules, and route information through digital displays and mobile applications, enhancing overall passenger experience and operational efficiency across metropolitan areas. Additionally, stringent regulations and a high level of technological integration further bolster market growth in the region. For instance, Air Canada follows the advanced passenger information system, which mandates collecting specific details from all passengers flying to Canada, and to/from the U.S. and selecting other nations which is essential for maintaining aviation safety and security standards.
The key players in the global passenger information system market are growing due to continuous innovation and strategic partnerships. Additionally, with AI-driven predictive maintenance, and cloud-based platforms, these companies enhance system reliability and operational efficiency by developing advanced technologies like real-time data analytics. Moreover, collaborations with transport authorities and infrastructure developers enable them to deploy integrated solutions that address evolving urban mobility challenges. These efforts expand market reach and foster customer trust and satisfaction, positioning these players as pivotal contributors to the market's sustained expansion globally. For instance, in January 2023, Deutsche Bahn (DB) introduced real-time occupancy information displays on regional routes for the first time. These displays will inform passengers about quieter train cars and help them locate available seats quickly, ensuring timely departures. Passenger numbers are monitored using advanced technology such as door area counters or light sensors across several types of train cars. The system swiftly processes this data and provides occupancy details to passengers via an app, onboard displays, and platform screens. These displays use a color-coded traffic light system or symbols to guide passengers toward carriages with available seating.