상업용 IT 하드웨어 플릿 조달 시장 : 시장 점유율 분석, 업계 동향 및 통계, 성장 예측(2026-2031년)

According to Mordor Intelligence, the commercial IT hardware fleet procurement market is projected to expand from USD 25.37 billion in 2026 to USD 36.82 billion by 2031, registering a CAGR of 7.73% over the same period.

This report is Segmented by Hardware Category (Laptops and Notebooks, Desktops, and More), Procurement Model (Outright Purchase, Leasing, Device-As-A-Service, and More), End-User Industry (BFSI, Healthcare, IT and Telecom, Government, Education, and More ), Organization Size (Large Enterprises, and SMEs), and Geography. The Market Forecasts are Provided in Terms of Value (USD).

Global Commercial IT Hardware Fleet Procurement Market Trends and Insights

Accelerated Hybrid-Work Hardware Refresh Cycles

Hybrid work, entrenched since the pandemic, is driving synchronized refresh programs as enterprises replace hastily procured consumer devices with commercial-grade endpoints that embed hardware-based attestation. Microsoft's October 2025 end-of-support for Windows 10 pushed 240 million PCs into refresh queues, and the spillover into 2026 is emphasizing AI-ready hardware equipped with neural processing units that offload inference from the cloud to the edge, slashing latency for collaboration platforms while curbing egress expenses. Dell Technologies disclosed that 68% of enterprise RFPs in 2025 specified AI PC requirements, underscoring the pivot from generic replacement to capability-centric procurement

Rising Adoption of Device-as-a-Service Contracts

Device-as-a-service (DaaS) converts hardware spending into subscription outlays and shifts residual-value risk to vendors, aligning with CFO goals for balance-sheet optimization. HP Inc. broadened its DaaS bundle in 2025 to include carbon-neutral shipping and modular component swaps that lengthen device life by two years. Lenovo's TruScale expanded usage-based billing that triggers proactive swaps before failure, cutting unplanned downtime by one-third in pilot deployments for financial-services clients. While DaaS mitigates refresh headaches, procurement teams remain alert to potential lock-in and insist on data-sanitization clauses to satisfy regulatory obligations.

Persistent Global Semiconductor Supply Gaps

Despite significant investments in semiconductor fabrication facilities, shortages of legacy nodes continue to persist. TSMC's capital expenditure for 2025 has been heavily focused on advancing cutting-edge nodes, leaving limited capacity for critical 28-nanometer production lines. This constraint has led to extended lead times of up to 18 weeks, causing delays in laptop production and impacting supply chains. Additionally, DDR5 module prices increased by 50% between Q4 2024 and Q2 2025, driven by heightened demand from data center restocking. This price surge has forced original equipment manufacturers (OEMs) to transfer the increased costs to enterprise buyers, further straining budgets. In response to these challenges, procurement teams have sought to mitigate risks by expanding secondary sourcing options. However, this approach has led to higher inventory costs and increased quality-control risks, adding complexity to supply chain management.

Other drivers and restraints analyzed in the detailed report include:

1. ESG-Linked Procurement Mandates from Enterprises
2. Chipset Road-Map Alignment Reducing Total Lifecycle Cost
3. Budget Freezes in Public Sector IT Spending

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Mobile handheld devices contributed a smaller revenue base in 2025 but are forecast to advance at an 8.93% CAGR, the fastest within the commercial IT hardware fleet procurement market. Utilities, mining, and logistics firms are rolling out rugged, intrinsically safe tablets to digitize asset inspections and meter readings. Getac Technology saw rugged tablet shipments jump 42% in 2025, driven by 5G-enabled models paired with predictive-maintenance applications. Zebra Technologies supplemented its handheld scanner line with six-inch displays and hot-swappable batteries for warehouses grappling with peak-season surges.

Laptops and notebooks retained 46.32% of the commercial IT hardware fleet procurement market share in 2025, yet growth tapers as virtual desktop infrastructure tempers compute needs for knowledge workers. Desktops persist in call centers and education, where stationary workflows prevail, and workstations remain indispensable for engineering and media workloads that require discrete GPUs. Edge-optimized servers are growing as manufacturers deploy localized compute; Supermicro logged 38% year-over-year growth in 2025. Computer peripherals track endpoint proliferation but face commoditization as USB-C standardization narrows differentiation.

Device-as-a-service (DaaS) contracts are expected to grow at a compound annual growth rate (CAGR) of 8.73%, gradually reducing the dominance of outright purchases, which are projected to hold a 51.13% share in 2025. HP has reported a significant 29% year-over-year increase in its DaaS bookings, with contract durations extending up to four years. These contracts often include bundled offerings such as hardware, support services, and sustainability features, making them an attractive option for businesses. While leasing remains a popular choice among mid-sized firms due to its flexibility, it lacks the integrated refresh automation that DaaS provides, which is increasingly becoming a critical factor for organizations aiming to streamline their IT operations.

The certified refurbishment market is also gaining momentum, with companies like Dell processing approximately 1.2 million units in 2025 through their refurbishment programs. These programs offer refurbished devices at 30-40% off while still providing full warranties, making them a cost-effective alternative for budget-conscious buyers. However, outright ownership remains the preferred model for industries with stringent data sovereignty requirements. Despite this, the alignment of operational expenditure (OpEx) with cloud spending trends is gradually shifting the balance in favor of subscription-based models like DaaS, as businesses increasingly prioritize flexibility and cost efficiency in their IT strategies.

Geography Analysis

North America accounted for 38.21% of procurement outlays in 2025, driven by the implementation of zero-trust mandates and the early adoption of AI technologies at endpoints. The United States, in particular, saw significant investments through federal programs such as Continuous Diagnostics and Mitigation, which mandated hardware-rooted credential storage, prompting upgrades across various agencies. Additionally, Canada and Mexico benefited from nearshoring trends as manufacturing activities shifted from Asia to North America, further boosting investments in regional IT infrastructure and related technologies.

Asia-Pacific is projected to achieve the highest regional CAGR at 8.36% during the forecast period. India's Digital India 2.0 initiative allocated USD 1.2 billion in 2025 to enhance IT infrastructure, including the procurement of 500,000 devices for schools and e-governance centers, thereby driving growth in the region. Meanwhile, China's dual-circulation policy encouraged enterprises to adopt domestic servers from companies like Huawei and Inspur, helping mitigate geopolitical risks. Japan is also contributing to the region's growth by extending digital transformation subsidies that covered 50% of hardware costs for small and medium-sized enterprises (SMEs) adopting cloud-based solutions.

Europe continues to balance strong environmental, social, and governance (ESG) regulations with fiscal austerity measures. While GDPR enforcement and cybersecurity directives sustain demand for endpoint devices, public-sector budget freezes have slowed overall growth in the region. In South America, price sensitivity remains a key factor, with many organizations opting for refurbished equipment and long payment terms to manage costs. The Middle East and Africa exhibit a bifurcated demand pattern, with Gulf states investing heavily in smart-city infrastructure projects, while many African markets prioritize mobile-first procurement strategies to overcome the limitations of wired broadband infrastructure.

1. Dell Technologies Inc.
2. HP Inc.
3. Lenovo Group Limited
4. Apple Inc.
5. Acer Inc.
6. ASUSTeK Computer Inc.
7. Samsung Electronics Co., Ltd.
8. Fujitsu Limited
9. Toshiba Corporation
10. Panasonic Holdings Corporation
11. Dynabook Inc.
12. Microsoft Corporation
13. Huawei Technologies Co., Ltd.
14. Cisco Systems, Inc.
15. Getac Technology Corporation
16. Micro-Star International Co., Ltd.
17. LG Electronics Inc.
18. Zebra Technologies Corporation
19. Honeywell International Inc.
20. Super Micro Computer, Inc.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

• 4.1 Market Overview
• 4.2 Market Drivers
  • 4.2.1 Accelerated Hybrid-Work Hardware Refresh Cycles
  • 4.2.2 Rising Adoption of Device-as-a-Service Contracts
  • 4.2.3 ESG-Linked Procurement Mandates from Enterprises
  • 4.2.4 Chipset Road-Map Alignment Reducing Total Lifecycle Cost
  • 4.2.5 Zero-Trust Security Standards Driving Endpoint Upgrades
  • 4.2.6 Surge in Edge-Computing Server Deployments
• 4.3 Market Restraints
  • 4.3.1 Persistent Global Semiconductor Supply Gaps
  • 4.3.2 Budget Freezes in Public Sector IT Spending
  • 4.3.3 Lengthening Hardware Replacement Cycles via Cloud Migration
  • 4.3.4 Rising E-Waste Compliance Costs for Procurers
• 4.4 Impact of Macroeconomic Factors on the Market
• 4.5 Industry Value Chain Analysis
• 4.6 Regulatory Landscape
• 4.7 Technological Outlook
• 4.8 Porter's Five Forces Analysis
  • 4.8.1 Bargaining Power of Suppliers
  • 4.8.2 Bargaining Power of Buyers
  • 4.8.3 Threat of New Entrants
  • 4.8.4 Threat of Substitutes
  • 4.8.5 Intensity of Competitive Rivalry

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

• 5.1 By Hardware Category
  • 5.1.1 Laptops and Notebooks
  • 5.1.2 Desktops
  • 5.1.3 Workstations
  • 5.1.4 Servers
  • 5.1.5 Mobile Handheld Devices
  • 5.1.6 Computer Peripherals
• 5.2 By Procurement Model
  • 5.2.1 Outright Purchase
  • 5.2.2 Leasing
  • 5.2.3 Device-as-a-Service (DaaS)
  • 5.2.4 Subscription-Based Procurement
  • 5.2.5 Buyback and Refurbished Programs
• 5.3 By End-User Industry
  • 5.3.1 BFSI
  • 5.3.2 Healthcare
  • 5.3.3 IT and Telecom
  • 5.3.4 Government and Public Sector
  • 5.3.5 Education
  • 5.3.6 Manufacturing
  • 5.3.7 Retail and E-Commerce
  • 5.3.8 Energy and Utilities
• 5.4 By Organization Size
  • 5.4.1 Large Enterprises
  • 5.4.2 Small and Medium Enterprises (SMEs)
• 5.5 By Geography
  • 5.5.1 North America
    • 5.5.1.1 United States
    • 5.5.1.2 Canada
    • 5.5.1.3 Mexico
  • 5.5.2 South America
    • 5.5.2.1 Brazil
    • 5.5.2.2 Argentina
    • 5.5.2.3 Rest of South America
  • 5.5.3 Europe
    • 5.5.3.1 United Kingdom
    • 5.5.3.2 Germany
    • 5.5.3.3 France
    • 5.5.3.4 Italy
    • 5.5.3.5 Spain
    • 5.5.3.6 Rest of Europe
  • 5.5.4 Asia-Pacific
    • 5.5.4.1 China
    • 5.5.4.2 Japan
    • 5.5.4.3 India
    • 5.5.4.4 South Korea
    • 5.5.4.5 Rest of Asia-Pacific
  • 5.5.5 Middle East and Africa
    • 5.5.5.1 Middle East
      • 5.5.5.1.1 United Arab Emirates
      • 5.5.5.1.2 Saudi Arabia
      • 5.5.5.1.3 Rest of Middle East
    • 5.5.5.2 Africa
      • 5.5.5.2.1 South Africa
      • 5.5.5.2.2 Egypt
      • 5.5.5.2.3 Rest of Africa

6 COMPETITIVE LANDSCAPE

• 6.1 Market Concentration
• 6.2 Strategic Moves
• 6.3 Market Share Analysis
• 6.4 Company Profiles (includes Global Level Overview, Market Level Overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share, Products and Services, Recent Developments)
  • 6.4.1 Dell Technologies Inc.
  • 6.4.2 HP Inc.
  • 6.4.3 Lenovo Group Limited
  • 6.4.4 Apple Inc.
  • 6.4.5 Acer Inc.
  • 6.4.6 ASUSTeK Computer Inc.
  • 6.4.7 Samsung Electronics Co., Ltd.
  • 6.4.8 Fujitsu Limited
  • 6.4.9 Toshiba Corporation
  • 6.4.10 Panasonic Holdings Corporation
  • 6.4.11 Dynabook Inc.
  • 6.4.12 Microsoft Corporation
  • 6.4.13 Huawei Technologies Co., Ltd.
  • 6.4.14 Cisco Systems, Inc.
  • 6.4.15 Getac Technology Corporation
  • 6.4.16 Micro-Star International Co., Ltd.
  • 6.4.17 LG Electronics Inc.
  • 6.4.18 Zebra Technologies Corporation
  • 6.4.19 Honeywell International Inc.
  • 6.4.20 Super Micro Computer, Inc.

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

• 7.1 White-Space and Unmet-Need Assessment