세계의 레코딩 및 세션 재생 도구 시장 : 시장 점유율과 순위, 전체 판매 및 수요 예측(2025-2031년)

The global market for Recording and Session Replay Tools was estimated to be worth US$ 470 million in 2024 and is forecast to a readjusted size of US$ 1186 million by 2031 with a CAGR of 12.5% during the forecast period 2025-2031.

Recording and Session Replay Tools enable a company to record and visually play back a user's session on its website to better understand the user's experiences.

The major players in global Recording And Session Replay Tools market include IBM Tealeaf, Glassbox, Contentsquare (Hotjar, ClickTale), etc. The top 3 players occupy about 45% shares of the global market. Europe and North America are main markets, they occupy about 80% of the global market. Cloud Based is the main type, with a share about 90%. Large Enterprises is the main application, which holds a share about 65%.

Market Drivers

Efficient accomplishment of recording and session replay practices: These tools can provide digital marketers and UX teams with deep insights into the user experience of website visitors so that companies can improve their websites using experience and catch the needs of customers.

Fewer work outages: It is easy to do a real-time recording instead of interviewing after customers visiting the websites, which means there are fewer abrupt breakdowns.

Less overtime (Time-saving): Better scheduling means that staff don't have to work overtime, which means work can be distributed evenly.

Information capture: Staff can record user's problems and solutions that can be captured for others to use.

This report aims to provide a comprehensive presentation of the global market for Recording and Session Replay Tools, focusing on the total sales revenue, key companies market share and ranking, together with an analysis of Recording and Session Replay Tools by region & country, by Type, and by Application.

The Recording and Session Replay Tools market size, estimations, and forecasts are provided in terms of sales revenue ($ millions), considering 2024 as the base year, with history and forecast data for the period from 2020 to 2031. With both quantitative and qualitative analysis, to help readers develop business/growth strategies, assess the market competitive situation, analyze their position in the current marketplace, and make informed business decisions regarding Recording and Session Replay Tools.

Market Segmentation

By Company

• Contentsquare (Hotjar, ClickTale)
• Mouseflow
• Inspectlet
• Cisco (Smartlook)
• Asayer (OpenReplay)
• Lucky Orange
• Glassbox
• PostHog
• IBM Tealeaf
• Pendo.io
• FullStory
• Dynatrace
• Zipy

Segment by Type

• Cloud Based
• On-Premise

Segment by Application

• SMEs
• Large Enterprises

By Region

• North America
  • United States
  • Canada
• Asia-Pacific
  • China
  • Japan
  • South Korea
  • Southeast Asia
  • India
  • Australia
  • Rest of Asia-Pacific
• Europe
  • Germany
  • France
  • U.K.
  • Italy
  • Netherlands
  • Nordic Countries
  • Rest of Europe
• Latin America
  • Mexico
  • Brazil
  • Rest of Latin America
• Middle East & Africa
  • Turkey
  • Saudi Arabia
  • UAE
  • Rest of MEA

Chapter Outline

Chapter 1: Introduces the report scope of the report, global total market size. This chapter also provides the market dynamics, latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.

Chapter 2: Detailed analysis of Recording and Session Replay Tools company competitive landscape, revenue market share, latest development plan, merger, and acquisition information, etc.

Chapter 3: Provides the analysis of various market segments by Type, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 4: Provides the analysis of various market segments by Application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 5: Revenue of Recording and Session Replay Tools in regional level. It provides a quantitative analysis of the market size and development potential of each region and introduces the market development, future development prospects, market space, and market size of each country in the world.

Chapter 6: Revenue of Recording and Session Replay Tools in country level. It provides sigmate data by Type, and by Application for each country/region.

Chapter 7: Provides profiles of key players, introducing the basic situation of the main companies in the market in detail, including product revenue, gross margin, product introduction, recent development, etc.

Chapter 8: Analysis of industrial chain, including the upstream and downstream of the industry.

Chapter 9: Conclusion.

Table of Contents

1 Market Overview

• 1.1 Recording and Session Replay Tools Product Introduction
• 1.2 Global Recording and Session Replay Tools Market Size Forecast (2020-2031)
• 1.3 Recording and Session Replay Tools Market Trends & Drivers
  • 1.3.1 Recording and Session Replay Tools Industry Trends
  • 1.3.2 Recording and Session Replay Tools Market Drivers & Opportunity
  • 1.3.3 Recording and Session Replay Tools Market Challenges
  • 1.3.4 Recording and Session Replay Tools Market Restraints
• 1.4 Assumptions and Limitations
• 1.5 Study Objectives
• 1.6 Years Considered

2 Competitive Analysis by Company

• 2.1 Global Recording and Session Replay Tools Players Revenue Ranking (2024)
• 2.2 Global Recording and Session Replay Tools Revenue by Company (2020-2025)
• 2.3 Key Companies Recording and Session Replay Tools Manufacturing Base Distribution and Headquarters
• 2.4 Key Companies Recording and Session Replay Tools Product Offered
• 2.5 Key Companies Time to Begin Mass Production of Recording and Session Replay Tools
• 2.6 Recording and Session Replay Tools Market Competitive Analysis
  • 2.6.1 Recording and Session Replay Tools Market Concentration Rate (2020-2025)
  • 2.6.2 Global 5 and 10 Largest Companies by Recording and Session Replay Tools Revenue in 2024
  • 2.6.3 Global Top Companies by Company Type (Tier 1, Tier 2, and Tier 3) & (based on the Revenue in Recording and Session Replay Tools as of 2024)
• 2.7 Mergers & Acquisitions, Expansion

3 Segmentation by Type

• 3.1 Introduction by Type
  • 3.1.1 Cloud Based
  • 3.1.2 On-Premise
• 3.2 Global Recording and Session Replay Tools Sales Value by Type
  • 3.2.1 Global Recording and Session Replay Tools Sales Value by Type (2020 VS 2024 VS 2031)
  • 3.2.2 Global Recording and Session Replay Tools Sales Value, by Type (2020-2031)
  • 3.2.3 Global Recording and Session Replay Tools Sales Value, by Type (%) (2020-2031)

4 Segmentation by Application

• 4.1 Introduction by Application
  • 4.1.1 SMEs
  • 4.1.2 Large Enterprises
• 4.2 Global Recording and Session Replay Tools Sales Value by Application
  • 4.2.1 Global Recording and Session Replay Tools Sales Value by Application (2020 VS 2024 VS 2031)
  • 4.2.2 Global Recording and Session Replay Tools Sales Value, by Application (2020-2031)
  • 4.2.3 Global Recording and Session Replay Tools Sales Value, by Application (%) (2020-2031)

5 Segmentation by Region

• 5.1 Global Recording and Session Replay Tools Sales Value by Region
  • 5.1.1 Global Recording and Session Replay Tools Sales Value by Region: 2020 VS 2024 VS 2031
  • 5.1.2 Global Recording and Session Replay Tools Sales Value by Region (2020-2025)
  • 5.1.3 Global Recording and Session Replay Tools Sales Value by Region (2026-2031)
  • 5.1.4 Global Recording and Session Replay Tools Sales Value by Region (%), (2020-2031)
• 5.2 North America
  • 5.2.1 North America Recording and Session Replay Tools Sales Value, 2020-2031
  • 5.2.2 North America Recording and Session Replay Tools Sales Value by Country (%), 2024 VS 2031
• 5.3 Europe
  • 5.3.1 Europe Recording and Session Replay Tools Sales Value, 2020-2031
  • 5.3.2 Europe Recording and Session Replay Tools Sales Value by Country (%), 2024 VS 2031
• 5.4 Asia Pacific
  • 5.4.1 Asia Pacific Recording and Session Replay Tools Sales Value, 2020-2031
  • 5.4.2 Asia Pacific Recording and Session Replay Tools Sales Value by Region (%), 2024 VS 2031
• 5.5 South America
  • 5.5.1 South America Recording and Session Replay Tools Sales Value, 2020-2031
  • 5.5.2 South America Recording and Session Replay Tools Sales Value by Country (%), 2024 VS 2031
• 5.6 Middle East & Africa
  • 5.6.1 Middle East & Africa Recording and Session Replay Tools Sales Value, 2020-2031
  • 5.6.2 Middle East & Africa Recording and Session Replay Tools Sales Value by Country (%), 2024 VS 2031

6 Segmentation by Key Countries/Regions

• 6.1 Key Countries/Regions Recording and Session Replay Tools Sales Value Growth Trends, 2020 VS 2024 VS 2031
• 6.2 Key Countries/Regions Recording and Session Replay Tools Sales Value, 2020-2031
• 6.3 United States
  • 6.3.1 United States Recording and Session Replay Tools Sales Value, 2020-2031
  • 6.3.2 United States Recording and Session Replay Tools Sales Value by Type (%), 2024 VS 2031
  • 6.3.3 United States Recording and Session Replay Tools Sales Value by Application, 2024 VS 2031
• 6.4 Europe
  • 6.4.1 Europe Recording and Session Replay Tools Sales Value, 2020-2031
  • 6.4.2 Europe Recording and Session Replay Tools Sales Value by Type (%), 2024 VS 2031
  • 6.4.3 Europe Recording and Session Replay Tools Sales Value by Application, 2024 VS 2031
• 6.5 China
  • 6.5.1 China Recording and Session Replay Tools Sales Value, 2020-2031
  • 6.5.2 China Recording and Session Replay Tools Sales Value by Type (%), 2024 VS 2031
  • 6.5.3 China Recording and Session Replay Tools Sales Value by Application, 2024 VS 2031
• 6.6 Japan
  • 6.6.1 Japan Recording and Session Replay Tools Sales Value, 2020-2031
  • 6.6.2 Japan Recording and Session Replay Tools Sales Value by Type (%), 2024 VS 2031
  • 6.6.3 Japan Recording and Session Replay Tools Sales Value by Application, 2024 VS 2031
• 6.7 South Korea
  • 6.7.1 South Korea Recording and Session Replay Tools Sales Value, 2020-2031
  • 6.7.2 South Korea Recording and Session Replay Tools Sales Value by Type (%), 2024 VS 2031
  • 6.7.3 South Korea Recording and Session Replay Tools Sales Value by Application, 2024 VS 2031
• 6.8 Southeast Asia
  • 6.8.1 Southeast Asia Recording and Session Replay Tools Sales Value, 2020-2031
  • 6.8.2 Southeast Asia Recording and Session Replay Tools Sales Value by Type (%), 2024 VS 2031
  • 6.8.3 Southeast Asia Recording and Session Replay Tools Sales Value by Application, 2024 VS 2031
• 6.9 India
  • 6.9.1 India Recording and Session Replay Tools Sales Value, 2020-2031
  • 6.9.2 India Recording and Session Replay Tools Sales Value by Type (%), 2024 VS 2031
  • 6.9.3 India Recording and Session Replay Tools Sales Value by Application, 2024 VS 2031

7 Company Profiles

• 7.1 Contentsquare (Hotjar, ClickTale)
  • 7.1.1 Contentsquare (Hotjar, ClickTale) Profile
  • 7.1.2 Contentsquare (Hotjar, ClickTale) Main Business
  • 7.1.3 Contentsquare (Hotjar, ClickTale) Recording and Session Replay Tools Products, Services and Solutions
  • 7.1.4 Contentsquare (Hotjar, ClickTale) Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.1.5 Contentsquare (Hotjar, ClickTale) Recent Developments
• 7.2 Mouseflow
  • 7.2.1 Mouseflow Profile
  • 7.2.2 Mouseflow Main Business
  • 7.2.3 Mouseflow Recording and Session Replay Tools Products, Services and Solutions
  • 7.2.4 Mouseflow Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.2.5 Mouseflow Recent Developments
• 7.3 Inspectlet
  • 7.3.1 Inspectlet Profile
  • 7.3.2 Inspectlet Main Business
  • 7.3.3 Inspectlet Recording and Session Replay Tools Products, Services and Solutions
  • 7.3.4 Inspectlet Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.3.5 Inspectlet Recent Developments
• 7.4 Cisco (Smartlook)
  • 7.4.1 Cisco (Smartlook) Profile
  • 7.4.2 Cisco (Smartlook) Main Business
  • 7.4.3 Cisco (Smartlook) Recording and Session Replay Tools Products, Services and Solutions
  • 7.4.4 Cisco (Smartlook) Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.4.5 Cisco (Smartlook) Recent Developments
• 7.5 Asayer (OpenReplay)
  • 7.5.1 Asayer (OpenReplay) Profile
  • 7.5.2 Asayer (OpenReplay) Main Business
  • 7.5.3 Asayer (OpenReplay) Recording and Session Replay Tools Products, Services and Solutions
  • 7.5.4 Asayer (OpenReplay) Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.5.5 Asayer (OpenReplay) Recent Developments
• 7.6 Lucky Orange
  • 7.6.1 Lucky Orange Profile
  • 7.6.2 Lucky Orange Main Business
  • 7.6.3 Lucky Orange Recording and Session Replay Tools Products, Services and Solutions
  • 7.6.4 Lucky Orange Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.6.5 Lucky Orange Recent Developments
• 7.7 Glassbox
  • 7.7.1 Glassbox Profile
  • 7.7.2 Glassbox Main Business
  • 7.7.3 Glassbox Recording and Session Replay Tools Products, Services and Solutions
  • 7.7.4 Glassbox Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.7.5 Glassbox Recent Developments
• 7.8 PostHog
  • 7.8.1 PostHog Profile
  • 7.8.2 PostHog Main Business
  • 7.8.3 PostHog Recording and Session Replay Tools Products, Services and Solutions
  • 7.8.4 PostHog Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.8.5 PostHog Recent Developments
• 7.9 IBM Tealeaf
  • 7.9.1 IBM Tealeaf Profile
  • 7.9.2 IBM Tealeaf Main Business
  • 7.9.3 IBM Tealeaf Recording and Session Replay Tools Products, Services and Solutions
  • 7.9.4 IBM Tealeaf Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.9.5 IBM Tealeaf Recent Developments
• 7.10 Pendo.io
  • 7.10.1 Pendo.io Profile
  • 7.10.2 Pendo.io Main Business
  • 7.10.3 Pendo.io Recording and Session Replay Tools Products, Services and Solutions
  • 7.10.4 Pendo.io Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.10.5 Pendo.io Recent Developments
• 7.11 FullStory
  • 7.11.1 FullStory Profile
  • 7.11.2 FullStory Main Business
  • 7.11.3 FullStory Recording and Session Replay Tools Products, Services and Solutions
  • 7.11.4 FullStory Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.11.5 FullStory Recent Developments
• 7.12 Dynatrace
  • 7.12.1 Dynatrace Profile
  • 7.12.2 Dynatrace Main Business
  • 7.12.3 Dynatrace Recording and Session Replay Tools Products, Services and Solutions
  • 7.12.4 Dynatrace Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.12.5 Dynatrace Recent Developments
• 7.13 Zipy
  • 7.13.1 Zipy Profile
  • 7.13.2 Zipy Main Business
  • 7.13.3 Zipy Recording and Session Replay Tools Products, Services and Solutions
  • 7.13.4 Zipy Recording and Session Replay Tools Revenue (US$ Million) & (2020-2025)
  • 7.13.5 Zipy Recent Developments

8 Industry Chain Analysis

• 8.1 Recording and Session Replay Tools Industrial Chain
• 8.2 Recording and Session Replay Tools Upstream Analysis
  • 8.2.1 Key Raw Materials
  • 8.2.2 Raw Materials Key Suppliers
  • 8.2.3 Manufacturing Cost Structure
• 8.3 Midstream Analysis
• 8.4 Downstream Analysis (Customers Analysis)
• 8.5 Sales Model and Sales Channels
  • 8.5.1 Recording and Session Replay Tools Sales Model
  • 8.5.2 Sales Channel
  • 8.5.3 Recording and Session Replay Tools Distributors

9 Research Findings and Conclusion

10 Appendix

• 10.1 Research Methodology
  • 10.1.1 Methodology/Research Approach
    • 10.1.1.1 Research Programs/Design
    • 10.1.1.2 Market Size Estimation
    • 10.1.1.3 Market Breakdown and Data Triangulation
  • 10.1.2 Data Source
    • 10.1.2.1 Secondary Sources
    • 10.1.2.2 Primary Sources
• 10.2 Author Details
• 10.3 Disclaimer