온라인 의사 상담 시장 예측(-2030년) : 플랫폼별, 서비스 및 소프트웨어별, 용도별, 최종사용자별, 지역별 세계 분석

According to Stratistics MRC, the Global Online Doctor Consultation Market is accounted for $21.76 billion in 2023 and is expected to reach $45.23 billion by 2030 growing at a CAGR of 11.02% during the forecast period. Online doctor consultation refers to the practice of seeking medical advice and treatment remotely via the internet or mobile applications. This convenient approach allows patients to connect with healthcare professionals from the comfort of their homes or wherever they have internet access. Through video calls, chat, or phone calls, patients can discuss their symptoms, receive diagnoses, and obtain prescriptions without physically visiting a clinic or hospital.

According to the American Telemedicine Association, more than half of the US hospitals are employing some form of telemedicine.

Market Dynamics:

Driver:

Accessibility

Driver encompasses factors such as the availability of mobile apps, web platforms, and telemedicine technologies that enable patients to connect with healthcare professionals from anywhere, at any time. Accessibility also includes considerations for individuals with disabilities, ensuring that online consultation platforms are inclusive and user-friendly for all. By removing barriers related to physical location and mobility, the accessibility driver expands healthcare access to underserved populations, improves convenience for all patients, and enhances overall healthcare outcomes through timely interventions and preventive care measures.

Restraint:

Lack of physical examination

Without in-person interaction, doctors may face limitations in accurately assessing certain medical conditions, leading to potential misdiagnoses or overlooking crucial symptoms. Patients may also feel hesitant to trust diagnoses made solely based on verbal descriptions or uploaded images, which can hinder the adoption of online consultations. Additionally, certain medical procedures and tests cannot be conducted remotely, limiting the scope of treatment options available through online platforms. This constraint highlights the importance of integrating innovative technologies, such as telemedicine devices, to bridge the gap between virtual consultations and physical examinations.

Opportunity:

Integration with wearable devices and iot

Integration with wearable devices and IoT presents a significant opportunity by enhancing remote patient monitoring and data collection. Wearable devices like smartwatches can track vital signs, activity levels, and other health metrics in real-time, providing doctors with valuable insights into patients' health. IoT-enabled devices can seamlessly transmit this data to online consultation platforms, enabling doctors to make more informed diagnoses and treatment recommendations. This integration not only improves the quality of care but also enhances the convenience and accessibility of online consultations, allowing patients to receive timely medical advice regardless of their location.

Threat:

Data privacy and security concerns

The online doctor consultation market presents significant data privacy and security concerns due to the sensitive nature of medical information exchanged. There's a risk of unauthorized access to personal health records, leading to breaches of confidentiality and potential identity theft. Inadequate encryption measures or storage protocols can expose patient data to hacking or cyberattacks, compromising both privacy and medical integrity. Furthermore, the reliance on internet-connected devices increases susceptibility to malware and phishing attempts, further jeopardizing patient privacy. Addressing these concerns requires robust encryption, secure platforms, and strict adherence to regulatory standards.

Covid-19 Impact:

The COVID-19 pandemic significantly accelerated the growth of the online doctor consultation market. With lockdowns and social distancing measures in place, people turned to telemedicine platforms to seek medical advice remotely. This surge in demand led to the rapid adoption of virtual healthcare services, driving market expansion. Healthcare providers and patients alike have embraced telehealth as a safe and convenient alternative to in-person visits. Consequently, telemedicine platforms witnessed increased investment, innovation, and user engagement. The pandemic highlighted the importance of remote healthcare access, catalyzing long-term changes in patient behavior and healthcare delivery models.

The mobile apps segment is expected to be the largest during the forecast period

The mobile apps segment within the online doctor consultation market has experienced significant growth due to several factors. Firstly, the proliferation of smart phones has made accessing healthcare services more convenient and accessible to a wider population. Advancements in technology have enabled mobile apps to offer a range of features, such as video consultations, appointment scheduling, prescription management, and remote monitoring, enhancing the overall patient experience. Additionally, as consumers prioritize convenience and efficiency, mobile apps provide a seamless platform for seeking medical advice and treatment, contributing to the steady growth of this segment.

The home care settings segment is expected to have the highest CAGR during the forecast period

The Home Care Settings segment in the online doctor consultation market has witnessed significant growth due to several factors. Firstly, the increasing preference for convenience among patients, particularly those with chronic illnesses or mobility issues, has led to a surge in demand for virtual healthcare services accessible from the comfort of one's home. Furthermore, the aging population globally and the rising prevalence of chronic diseases have fueled the need for accessible healthcare solutions, making online consultations an attractive option for managing ongoing medical needs from home.

Region with largest share:

In North America, the Online Doctor Consultation market has experienced significant growth due to the increasing adoption of telemedicine and digital health technologies. Favourable regulatory changes and reimbursement policies have facilitated the expansion of online doctor consultation services across the region. Patients value the convenience, accessibility, and cost-effectiveness of virtual visits, contributing to sustained growth. Advancements in technology, such as improved internet connectivity and the proliferation of smartphones, have made accessing online consultations easier for a larger population. Furthermore, the North American healthcare landscape is characterized by a strong emphasis on innovation and investment in digital health solutions, fostering a conducive environment for the expansion of online doctor consultation platforms.

Region with highest CAGR:

The Asia-Pacific region has experienced significant growth in the online doctor consultation market due to increasing smartphone and internet penetration rates across countries which have made accessing healthcare services easier and more convenient. Growing middle-class population, coupled with rising healthcare awareness, has spurred demand for telemedicine solutions. The COVID-19 pandemic has accelerated the adoption of online doctor consultations as people seek safer alternatives to traditional in-person visits. Furthermore, the presence of tech-savvy consumers and a young demographic eager to embrace digital solutions have further fueled market growth.

Key players in the market

Some of the key players in Online Doctor Consultation market include Alibaba Health Information Technology Limited, Amwell, Babylon Health, CallHealth, Doctor Anywhere, Doctor on Demand Inc, JustDoc, LiveHealth Online, Practo Technologies Pvt. Ltd, Teladoc Health, Inc. and The GP Service.

Key Developments:

In November 2023, Alibaba Health Soars on Buying Parent Firm's Tmall Healthcare Marketing Services for USD1.7 Billion. The deal will allow Alibaba Health to offer value-added services to its merchants on Tmall. It will also help Alibaba Health build on its existing businesses to provide more diversified services to healthcare vendors and boost the company's profit and revenue, it said.

In September 2023, Health Gorilla, a privacy-focused health information network and interoperability solution provider, and Amwell, a global leader in hybrid care enablement, announce a new lab capability within the Amwell Converge(TM) virtual care platform. Providers practicing on the Converge platform will be able to offer patients a more connected hybrid care experience through streamlined lab processes, enhanced digital diagnostic data capabilities, and access to a broader nationwide lab network.

Platforms Covered:

• Website
• Mobile Apps

Services & Softwares Covered:

• e-OPD (Out Patient Department)
• e- Health records
• e- Counseling
• e- Education

Applications Covered:

• Telepyschiatric
• Teledermatology
• Teleradiology
• Telecardiology
• Other Applications

End Users Covered:

• Private & government hospitals
• Home care settings
• Independent consultants & clinics
• Rehabilitation centre
• Other End Users

Regions Covered:

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • Italy
  • France
  • Spain
  • Rest of Europe
• Asia Pacific
  • Japan
  • China
  • India
  • Australia
  • New Zealand
  • South Korea
  • Rest of Asia Pacific
• South America
  • Argentina
  • Brazil
  • Chile
  • Rest of South America
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • Qatar
  • South Africa
  • Rest of Middle East & Africa

What our report offers:

• Market share assessments for the regional and country-level segments
• Strategic recommendations for the new entrants
• Covers Market data for the years 2021, 2022, 2023, 2026, and 2030
• Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
• Strategic recommendations in key business segments based on the market estimations
• Competitive landscaping mapping the key common trends
• Company profiling with detailed strategies, financials, and recent developments
• Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

• Company Profiling
  • Comprehensive profiling of additional market players (up to 3)
  • SWOT Analysis of key players (up to 3)
• Regional Segmentation
  • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
  • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

• 2.1 Abstract
• 2.2 Stake Holders
• 2.3 Research Scope
• 2.4 Research Methodology
  • 2.4.1 Data Mining
  • 2.4.2 Data Analysis
  • 2.4.3 Data Validation
  • 2.4.4 Research Approach
• 2.5 Research Sources
  • 2.5.1 Primary Research Sources
  • 2.5.2 Secondary Research Sources
  • 2.5.3 Assumptions

3 Market Trend Analysis

• 3.1 Introduction
• 3.2 Drivers
• 3.3 Restraints
• 3.4 Opportunities
• 3.5 Threats
• 3.6 Application Analysis
• 3.7 End User Analysis
• 3.8 Emerging Markets
• 3.9 Impact of Covid-19

4 Porters Five Force Analysis

• 4.1 Bargaining power of suppliers
• 4.2 Bargaining power of buyers
• 4.3 Threat of substitutes
• 4.4 Threat of new entrants
• 4.5 Competitive rivalry

5 Global Online Doctor Consultation Market, By Platform

• 5.1 Introduction
• 5.2 Website
• 5.3 Mobile Apps

6 Global Online Doctor Consultation Market, By Services & Software

• 6.1 Introduction
• 6.2 e-OPD (Out Patient Department)
• 6.3 e- Health records
• 6.4 e- Counseling
• 6.5 e- Education

7 Global Online Doctor Consultation Market, By Application

• 7.1 Introduction
• 7.2 Telepyschiatric
• 7.3 Teledermatology
• 7.4 Teleradiology
• 7.5 Telecardiology
• 7.6 Other Applications

8 Global Online Doctor Consultation Market, By End User

• 8.1 Introduction
• 8.2 Private & government hospitals
• 8.3 Home care settings
• 8.4 Independent consultants & clinics
• 8.5 Rehabilitation centre
• 8.6 Other End Users

9 Global Online Doctor Consultation Market, By Geography

• 9.1 Introduction
• 9.2 North America
  • 9.2.1 US
  • 9.2.2 Canada
  • 9.2.3 Mexico
• 9.3 Europe
  • 9.3.1 Germany
  • 9.3.2 UK
  • 9.3.3 Italy
  • 9.3.4 France
  • 9.3.5 Spain
  • 9.3.6 Rest of Europe
• 9.4 Asia Pacific
  • 9.4.1 Japan
  • 9.4.2 China
  • 9.4.3 India
  • 9.4.4 Australia
  • 9.4.5 New Zealand
  • 9.4.6 South Korea
  • 9.4.7 Rest of Asia Pacific
• 9.5 South America
  • 9.5.1 Argentina
  • 9.5.2 Brazil
  • 9.5.3 Chile
  • 9.5.4 Rest of South America
• 9.6 Middle East & Africa
  • 9.6.1 Saudi Arabia
  • 9.6.2 UAE
  • 9.6.3 Qatar
  • 9.6.4 South Africa
  • 9.6.5 Rest of Middle East & Africa

10 Key Developments

• 10.1 Agreements, Partnerships, Collaborations and Joint Ventures
• 10.2 Acquisitions & Mergers
• 10.3 New Product Launch
• 10.4 Expansions
• 10.5 Other Key Strategies

11 Company Profiling

• 11.1 Alibaba Health Information Technology Limited
• 11.2 Amwell
• 11.3 Babylon Health
• 11.4 CallHealth
• 11.5 Doctor Anywhere
• 11.6 Doctor on Demand Inc
• 11.7 JustDoc
• 11.8 LiveHealth Online
• 11.9 Practo Technologies Pvt. Ltd
• 11.10 Teladoc Health, Inc.
• 11.11 The GP Service