세계의 RaaS(Reskilling and Upskilling as a Service) 시장 예측(-2032년) : 서비스 유형, 배포 모델, 최종사용자, 지역별 세계 분석

According to Stratistics MRC, the Global Reskilling and Upskilling as a Service (RaaS) Market is accounted for $36.88 billion in 2025 and is expected to reach $77.06 billion by 2032 growing at a CAGR of 11.1% during the forecast period. The Reskilling and Upskilling as a Service (RaaS) market delivers on-demand training, skill development, and workforce transformation solutions to organizations and individuals. Through digital platforms, AI-enabled assessments, and personalized learning pathways, it helps bridge skill gaps, enhance employability, and future-proof talent. Growth is driven by technological disruption, changing job roles, and the need for continuous learning in dynamic industries. RaaS platforms offer scalable, flexible, and measurable learning interventions, enabling enterprises to maintain a competitive workforce while supporting lifelong learning initiatives globally.

According to the World Economic Forum, 50% of all employees will need reskilling by 2025, and digital platforms are key to delivering scalable, personalized training.

Market Dynamics:

Driver:

Automation and AI Integration

The integration of automation and artificial intelligence (AI) into business operations is a significant driver for the Reskilling and Upskilling as a Service (RaaS) market. As organizations adopt these technologies, the demand for employees with advanced technical skills increases. This shift necessitates continuous learning and adaptation to new tools and processes. Consequently, businesses are investing in RaaS platforms to equip their workforce with the necessary skills, thereby fostering a culture of lifelong learning and enhancing overall productivity.

Restraint:

High Training Costs

Developing and implementing comprehensive training programs require significant financial investment, which may be prohibitive for small and medium-sized enterprises (SMEs). Additionally, ongoing expenses related to content updates, platform maintenance, and instructor fees can strain organizational budgets. These financial constraints may limit the accessibility of advanced training programs, hindering the potential growth of the RaaS market.

Opportunity:

AI-Powered Learning Platforms

AI-powered learning platforms present a substantial opportunity for the RaaS market. These platforms utilize machine learning algorithms to personalize learning experiences, adapt to individual learning paces, and provide real-time feedback. Such customization enhances learner engagement and retention, leading to more effective skill acquisition. Furthermore, AI can analyze performance data to identify skill gaps, enabling targeted interventions and continuous improvement in training programs, thereby driving the demand for RaaS solutions.

Threat:

Cyber security Risks

Cybersecurity risks represent a significant threat to the RaaS market. As organizations increasingly rely on digital platforms for training, the potential for data breaches and cyberattacks grows. Sensitive employee information, including personal details and learning progress, can be vulnerable to unauthorized access. Such incidents can lead to financial losses, reputational damage, and legal repercussions, deterring organizations from adopting RaaS solutions and impeding market growth.

Covid-19 Impact:

The COVID-19 pandemic has had a profound impact on the RaaS market. With widespread lockdowns and social distancing measures, traditional in-person training programs were disrupted, accelerating the shift towards online learning platforms. Organizations recognized the need to upskill and reskill their workforce remotely to adapt to the changing business environment. This shift has led to increased demand for digital learning solutions, highlighting the importance of continuous learning in maintaining business continuity during crises.

The corporate training solutions segment is expected to be the largest during the forecast period

The corporate training solutions segment is expected to account for the largest market share during the forecast period. Organizations are increasingly investing in employee development to enhance skills, improve performance, and maintain competitiveness. Corporate training encompasses a wide range of programs, including leadership development, technical skills enhancement, and compliance training. The growing emphasis on workforce development and the need for continuous learning are driving the expansion of this segment, positioning it as the largest contributor to the market.

The cloud-based solutions segment is expected to have the highest CAGR during the forecast period

Over the forecast period, the cloud-based solutions segment is predicted to witness the highest growth rate. This growth is driven by the increasing adoption of cloud technologies across industries, offering organizations the ability to provide training programs that are accessible, scalable, and cost-effective. Cloud-based platforms facilitate real-time updates, seamless collaboration, and data analytics, enhancing the overall learning experience and making them a preferred choice for modern corporate training initiatives.

Region with largest share:

During the forecast period, the North America region is expected to hold the largest market share. The region's dominance is attributed to the presence of numerous leading technology companies, a high rate of digital transformation across industries, and significant investments in employee development programs. Additionally, the strong emphasis on innovation and the availability of advanced infrastructure support the growth of the RaaS market in North America, solidifying its position as the largest market globally.

Region with highest CAGR:

Over the forecast period, the Asia Pacific region is anticipated to exhibit the highest CAGR. This rapid growth is driven by the region's expanding economies, increasing adoption of digital technologies, and a large, diverse workforce requiring continuous skill development. Countries like India and China are investing heavily in education and training initiatives to meet the demands of a modernizing labor market. The combination of these factors positions Asia Pacific as the fastest-growing region in the RaaS market.

Key players in the market

Some of the key players in Reskilling and Upskilling as a Service (RaaS) Market include Amazon, PwC (PricewaterhouseCoopers), IBM, AT&T, JPMorgan Chase, Cisco, Microsoft, Intel, Genpact, Docebo, WNS Global Services, SweetRush, CommLab India, Andela, 5Mins.ai, SkyHive Technologies, Franklin Covey Co., City & Guilds Group, D2L Corporation, and Skillsoft.

Key Developments:

In September 2025, Cisco launched the AI-Enabled ICT Workforce Consortium with other leaders to address AI's impact on ICT jobs, focusing on upskilling and reskilling for AI-driven role changes. Cisco offers AI training through its Networking Academy and Cisco U, extending 40 AI courses from entry to expert level including new business and technical AI certifications.

In June 2023, AT&T has introduced a generative AI tool named "Ask AT&T" to assist employees. This tool aims to improve efficiency and creativity in various tasks, including customer service and HR support. The initiative reflects AT&T's commitment to integrating AI into its operations to enhance employee productivity.

Service Types Covered:

• Online Learning Platforms
• Corporate Training Solutions
• Certification Programs

Deployment Models Covered:

• Cloud-Based Solutions
• On-Premises Solutions

End Users Covered:

• IT and Software
• Healthcare
• Manufacturing
• Retail
• Financial Services

Regions Covered:

• North America
  • US
  • Canada
  • Mexico
• Europe
  • Germany
  • UK
  • Italy
  • France
  • Spain
  • Rest of Europe
• Asia Pacific
  • Japan
  • China
  • India
  • Australia
  • New Zealand
  • South Korea
  • Rest of Asia Pacific
• South America
  • Argentina
  • Brazil
  • Chile
  • Rest of South America
• Middle East & Africa
  • Saudi Arabia
  • UAE
  • Qatar
  • South Africa
  • Rest of Middle East & Africa

What our report offers:

• Market share assessments for the regional and country-level segments
• Strategic recommendations for the new entrants
• Covers Market data for the years 2024, 2025, 2026, 2028, and 2032
• Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges, Investment Opportunities, and recommendations)
• Strategic recommendations in key business segments based on the market estimations
• Competitive landscaping mapping the key common trends
• Company profiling with detailed strategies, financials, and recent developments
• Supply chain trends mapping the latest technological advancements

Free Customization Offerings:

All the customers of this report will be entitled to receive one of the following free customization options:

• Company Profiling
  • Comprehensive profiling of additional market players (up to 3)
  • SWOT Analysis of key players (up to 3)
• Regional Segmentation
  • Market estimations, Forecasts and CAGR of any prominent country as per the client's interest (Note: Depends on feasibility check)
• Competitive Benchmarking
  • Benchmarking of key players based on product portfolio, geographical presence, and strategic alliances

Table of Contents

1 Executive Summary

2 Preface

• 2.1 Abstract
• 2.2 Stake Holders
• 2.3 Research Scope
• 2.4 Research Methodology
  • 2.4.1 Data Mining
  • 2.4.2 Data Analysis
  • 2.4.3 Data Validation
  • 2.4.4 Research Approach
• 2.5 Research Sources
  • 2.5.1 Primary Research Sources
  • 2.5.2 Secondary Research Sources
  • 2.5.3 Assumptions

3 Market Trend Analysis

• 3.1 Introduction
• 3.2 Drivers
• 3.3 Restraints
• 3.4 Opportunities
• 3.5 Threats
• 3.6 End User Analysis
• 3.7 Emerging Markets
• 3.8 Impact of Covid-19

4 Porters Five Force Analysis

• 4.1 Bargaining power of suppliers
• 4.2 Bargaining power of buyers
• 4.3 Threat of substitutes
• 4.4 Threat of new entrants
• 4.5 Competitive rivalry

5 Global Reskilling and Upskilling as a Service (RaaS) Market, By Service Type

• 5.1 Introduction
• 5.2 Online Learning Platforms
• 5.3 Corporate Training Solutions
• 5.4 Certification Programs

6 Global Reskilling and Upskilling as a Service (RaaS) Market, By Deployment Model

• 6.1 Introduction
• 6.2 Cloud-Based Solutions
• 6.3 On-Premises Solutions

7 Global Reskilling and Upskilling as a Service (RaaS) Market, By End User

• 7.1 Introduction
• 7.2 IT and Software
• 7.3 Healthcare
• 7.4 Manufacturing
• 7.5 Retail
• 7.6 Financial Services

8 Global Reskilling and Upskilling as a Service (RaaS) Market, By Geography

• 8.1 Introduction
• 8.2 North America
  • 8.2.1 US
  • 8.2.2 Canada
  • 8.2.3 Mexico
• 8.3 Europe
  • 8.3.1 Germany
  • 8.3.2 UK
  • 8.3.3 Italy
  • 8.3.4 France
  • 8.3.5 Spain
  • 8.3.6 Rest of Europe
• 8.4 Asia Pacific
  • 8.4.1 Japan
  • 8.4.2 China
  • 8.4.3 India
  • 8.4.4 Australia
  • 8.4.5 New Zealand
  • 8.4.6 South Korea
  • 8.4.7 Rest of Asia Pacific
• 8.5 South America
  • 8.5.1 Argentina
  • 8.5.2 Brazil
  • 8.5.3 Chile
  • 8.5.4 Rest of South America
• 8.6 Middle East & Africa
  • 8.6.1 Saudi Arabia
  • 8.6.2 UAE
  • 8.6.3 Qatar
  • 8.6.4 South Africa
  • 8.6.5 Rest of Middle East & Africa

9 Key Developments

• 9.1 Agreements, Partnerships, Collaborations and Joint Ventures
• 9.2 Acquisitions & Mergers
• 9.3 New Product Launch
• 9.4 Expansions
• 9.5 Other Key Strategies

10 Company Profiling

• 10.1 Amazon
• 10.2 PwC (PricewaterhouseCoopers)
• 10.3 IBM
• 10.4 AT&T
• 10.5 JPMorgan Chase
• 10.6 Cisco
• 10.7 Microsoft
• 10.8 Intel
• 10.9 Genpact
• 10.10 Docebo
• 10.11 WNS Global Services
• 10.12 SweetRush
• 10.13 CommLab India
• 10.14 Andela
• 10.15 5Mins.ai
• 10.16 SkyHive Technologies
• 10.17 Franklin Covey Co.
• 10.18 City & Guilds Group
• 10.19 D2L Corporation
• 10.20 Skillsoft