세계의 음성 분석 시장 보고서(2025년)

Speech analytics involves the utilization of voice recognition software to analyze voice recordings or live calls from customers to contact centers. Its primary purpose is to extract valuable information and ensure quality assurance in customer interactions.

The components of speech analytics encompass both solutions and services. Solutions in the speech analytics market involve the sales of speech analytics solutions by various entities, including organizations, partnerships, and sole proprietors. These solutions are designed to analyze conversations, focusing on the spoken words during recorded phone calls. The technology behind speech analytics organizes the content of agent-customer interactions by converting speech into text. Deployment modes for speech analytics include both on-premises and cloud solutions. Speech analytics solutions and services find applications in various areas, including customer experience management, call monitoring and summarization, agent performance monitoring, sales and marketing management, risk and compliance management, and sentiment analysis. They cater to the needs of both large enterprises and small and medium-sized enterprises (SMEs). Different industry verticals benefiting from speech analytics solutions and services include banking, financial services, and insurance (BFSI), IT and telecom, media and entertainment, retail and eCommerce, travel and hospitality, government and defense, healthcare and life sciences, and other verticals.

The speech analytics market research report is one of a series of new reports from The Business Research Company that provides speech analytics market statistics, including speech analytics industry global market size, regional shares, competitors with a speech analytics market share, detailed speech analytics market segments, market trends and opportunities, and any further data you may need to thrive in the speech analytics industry. This speech analytics market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenarios of the industry.

The speech analytics market size has grown exponentially in recent years. It will grow from $3.11 billion in 2024 to $3.81 billion in 2025 at a compound annual growth rate (CAGR) of 22.4%. The growth in the historic period can be attributed to introduction of advanced speech recognition technologies, adoption of speech analytics for customer service improvement, implementation of speech analytics in call centers, rise of voice biometrics for authentication and security, increasing focus on compliance and regulatory requirements.

The speech analytics market size is expected to see exponential growth in the next few years. It will grow to $9.72 billion in 2029 at a compound annual growth rate (CAGR) of 26.4%. The growth in the forecast period can be attributed to expansion of speech analytics in multichannel customer engagement, adoption of speech analytics in predictive analytics for business insights, growing use of speech analytics in employee training and performance evaluation, emphasis on real-time speech analytics for immediate action, use of emotion and sentiment analysis in speech analytics. Major trends in the forecast period include integration of speech analytics with artificial intelligence (AI) and machine learning (ml), integration of speech analytics in virtual assistants and chatbots, adoption of cloud-based speech analytics solutions, focus on speech analytics for social media monitoring, development of industry-specific speech analytics applications.

The increasing adoption of artificial intelligence (AI) is expected to drive the growth of the speech analytics market in the coming years. AI adoption is rising due to its capacity to boost efficiency, improve decision-making, and automate complex tasks across various sectors. In speech analytics, AI enhances capabilities by enabling more accurate transcription, real-time analysis, and deeper insights into customer sentiment, intent, and behavior using advanced natural language processing and machine learning algorithms. For example, in May 2022, International Business Machines Corporation (IBM), a US-based technology company, reported that 35% of businesses globally used AI in 2022, marking a 4% increase from 2021. Additionally, organizations adopting AI saw a 13% rise in 2022 compared to 2021. Thus, the growing adoption of AI is propelling the expansion of the speech analytics market.

The surging demand in e-commerce is anticipated to be a significant driver for the growth of the speech analytics market. With e-commerce encompassing online buying and selling of goods and services, speech analytics plays a vital role in identifying suspicious activities and potential fraud through the analysis of customer interactions and detection of anomalies in behavior on e-commerce platforms. As of August 2023, the United States Census Bureau reported a 7. 5% increase in e-commerce estimates for the second quarter of 2023 compared to the same period in 2022, with online stores accounting for 15. 4% of all sales. This robust demand in e-commerce is contributing significantly to the expansion of the speech analytics market.

The use of advanced technology is a growing trend in the speech analytics market. Leading companies in the sector are focusing on developing innovative technological solutions to enhance their market position. For example, in November 2023, Google, a US-based multinational technology company, introduced generative AI voice analytics for banks and investment firms. This initiative is designed to improve the tracking and recording of business communications, particularly voice and video calls, by integrating Google Cloud's generative AI platform, Vertex AI, with Symphony's Cloud9 voice product.

Leading companies in the speech analytics market are concentrating on technological innovations, such as voice analytics, to deliver dependable services to their customers. Voice analytics consists of advanced technology tools that capture, transcribe, and analyze spoken conversations, aimed at enhancing agent performance and boosting the efficiency of contact center operations. For example, in June 2024, Hodusoft, an India-based provider of communication solutions, introduced a new speech analytics feature. This feature incorporates advanced speech recognition technology, enabling users to analyze voice data from conversations.

In March 2024, Linus Health, a US-based healthcare technology company focused on brain health and cognitive assessment, completed the acquisition of Aural Analytics. The purpose of this acquisition is to strengthen Linus Health's ability to detect cognitive impairment and incorporate advanced speech analytics into its multimodal cognitive assessment platform. Aural Analytics is a US-based technology company that specializes in clinical-grade speech analytics.

Major companies operating in the speech analytics market include NICE Systems Ltd., Verint Systems Inc., Avaya Holdings Corp., OpenText Corporation, Genesys Telecommunications Laboratories Inc., Calabrio Inc., Clarabridge Inc., Castel Communications LLC, VoiceBase Inc., Google LLC, Vonage Holdings Corp., Micro Focus International plc, Zoom International S. A., Almawave S. p. A., Talkdesk Inc., Alvaria Inc., Hewlett Packard Enterprise Company, Interactive Intelligence Group Inc., InContact Inc., Clarifai Inc., Uniphore Software Systems Pvt. Ltd., Deepgram Inc., Eleos Health Inc., Sonde Health Inc., Aural Analytics Inc., Intelligent Voice Ltd., Phonexia s. r. o., Daisee Pty Ltd, CloudTalk s. r. o., CallTrackingMetrics LLC, SpeechTech Ltd., Batvoice Technologies

North America was the largest region in the speech analytics market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the speech analytics market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the speech analytics market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Italy, Canada, Spain.

The speech analytics market includes revenues earned by entities by providing solutions that understand, analyse, and derive insights from a voice conversation by utilising AI services such as transcription, natural language processing, and speech technologies. Speech analytics is a software application that transcribes the voice calls and extracts deep insights, trends, and metrics from each one. These insights are then used to evaluate agent performance, assess customer experience, and track the organization's overall strengths and weaknesses in every voice interaction. Values in this market are 'factory gate' values, that is the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Speech Analytics Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on speech analytics market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for speech analytics ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The speech analytics market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

• The market characteristics section of the report defines and explains the market.
• The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
• The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.

• Market segmentations break down the market into sub markets.
• The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
• The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
• The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

• Markets Covered:1) By Components: Solutions; Services
• 2) By Deployment Mode: Cloud; On-premises
• 3) By Organization Size: Large Enterprises; Small And Medium-Sized Enterprises (SMEs)
• 4) By Applications: Customer Experience Management; Call Monitoring And Summarization; Agent Performance Monitoring; Sales And Marketing Management; Risk And Compliance Management; Sentiment Analysis
• 5) By Vertical: Banking Finance Services And Insurance (BFSI); IT And Telecom; Media And Entertainment; Retail And eCommerce; Travel And Hospitality; Government And Defense; Healthcare And life sciences; Other Verticals
• Subsegments:
• 1) By Solutions: On-Premises Solutions; Cloud-Based Solutions; Integrated Solutions
• 2) By Services: Consulting Services; Implementation Services; Support And Maintenance Services
• Companies Mentioned: NICE Systems Ltd.; Verint Systems Inc.; Avaya Holdings Corp.; OpenText Corporation; Genesys Telecommunications Laboratories Inc.
• Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain
• Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
• Time series: Five years historic and ten years forecast.
• Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
• Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.
• Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
• Delivery format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Speech Analytics Market Characteristics

3. Speech Analytics Market Trends And Strategies

4. Speech Analytics Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market

5. Global Speech Analytics Growth Analysis And Strategic Analysis Framework

• 5.1. Global Speech Analytics PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
• 5.2. Analysis Of End Use Industries
• 5.3. Global Speech Analytics Market Growth Rate Analysis
• 5.4. Global Speech Analytics Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
• 5.5. Global Speech Analytics Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
• 5.6. Global Speech Analytics Total Addressable Market (TAM)

6. Speech Analytics Market Segmentation

• 6.1. Global Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Solutions
• Services
• 6.2. Global Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Cloud
• On-Premises
• 6.3. Global Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Large enterprises
• Small and Medium-Sized Enterprises (SMEs)
• 6.4. Global Speech Analytics Market, Segmentation By Application, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Customer Experience Management
• Call Monitoring and Summarization
• Agent Performance Monitoring
• Sales and Marketing Management
• Risk and Compliance Management
• Sentiment Analysis
• 6.5. Global Speech Analytics Market, Segmentation By Verticals, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Banking Finance Services and Insurance (BFSI)
• IT and Telecom
• Media and Entertainment
• Retail and eCommerce
• Travel and Hospitality
• Government and Defence
• Healthcare and life sciences
• Other Verticals
• 6.6. Global Speech Analytics Market, Sub-Segmentation Of Solutions, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• On-Premises Solutions
• Cloud-Based Solutions
• Integrated Solutions
• 6.7. Global Speech Analytics Market, Sub-Segmentation Of Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• Consulting Services
• Implementation Services
• Support And Maintenance Services

7. Speech Analytics Market Regional And Country Analysis

• 7.1. Global Speech Analytics Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 7.2. Global Speech Analytics Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Speech Analytics Market

• 8.1. Asia-Pacific Speech Analytics Market Overview
• Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
• 8.2. Asia-Pacific Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.3. Asia-Pacific Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 8.4. Asia-Pacific Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Speech Analytics Market

• 9.1. China Speech Analytics Market Overview
• 9.2. China Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.3. China Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
• 9.4. China Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Speech Analytics Market

• 10.1. India Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.2. India Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 10.3. India Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Speech Analytics Market

• 11.1. Japan Speech Analytics Market Overview
• 11.2. Japan Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.3. Japan Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 11.4. Japan Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Speech Analytics Market

• 12.1. Australia Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.2. Australia Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 12.3. Australia Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Speech Analytics Market

• 13.1. Indonesia Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.2. Indonesia Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 13.3. Indonesia Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Speech Analytics Market

• 14.1. South Korea Speech Analytics Market Overview
• 14.2. South Korea Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.3. South Korea Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 14.4. South Korea Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Speech Analytics Market

• 15.1. Western Europe Speech Analytics Market Overview
• 15.2. Western Europe Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.3. Western Europe Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 15.4. Western Europe Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Speech Analytics Market

• 16.1. UK Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.2. UK Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 16.3. UK Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Speech Analytics Market

• 17.1. Germany Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.2. Germany Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 17.3. Germany Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Speech Analytics Market

• 18.1. France Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.2. France Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 18.3. France Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Speech Analytics Market

• 19.1. Italy Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.2. Italy Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 19.3. Italy Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Speech Analytics Market

• 20.1. Spain Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.2. Spain Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 20.3. Spain Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Speech Analytics Market

• 21.1. Eastern Europe Speech Analytics Market Overview
• 21.2. Eastern Europe Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.3. Eastern Europe Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 21.4. Eastern Europe Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Speech Analytics Market

• 22.1. Russia Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.2. Russia Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 22.3. Russia Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Speech Analytics Market

• 23.1. North America Speech Analytics Market Overview
• 23.2. North America Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.3. North America Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 23.4. North America Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Speech Analytics Market

• 24.1. USA Speech Analytics Market Overview
• 24.2. USA Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.3. USA Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 24.4. USA Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Speech Analytics Market

• 25.1. Canada Speech Analytics Market Overview
• 25.2. Canada Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.3. Canada Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 25.4. Canada Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Speech Analytics Market

• 26.1. South America Speech Analytics Market Overview
• 26.2. South America Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.3. South America Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 26.4. South America Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Speech Analytics Market

• 27.1. Brazil Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.2. Brazil Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 27.3. Brazil Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Speech Analytics Market

• 28.1. Middle East Speech Analytics Market Overview
• 28.2. Middle East Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.3. Middle East Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 28.4. Middle East Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Speech Analytics Market

• 29.1. Africa Speech Analytics Market Overview
• 29.2. Africa Speech Analytics Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.3. Africa Speech Analytics Market, Segmentation By Deployment Mode, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
• 29.4. Africa Speech Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Speech Analytics Market Competitive Landscape And Company Profiles

• 30.1. Speech Analytics Market Competitive Landscape
• 30.2. Speech Analytics Market Company Profiles
  • 30.2.1. NICE Systems Ltd. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.2. Verint Systems Inc. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.3. Avaya Holdings Corp. Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.4. OpenText Corporation Overview, Products and Services, Strategy and Financial Analysis
  • 30.2.5. Genesys Telecommunications Laboratories Inc. Overview, Products and Services, Strategy and Financial Analysis

31. Speech Analytics Market Other Major And Innovative Companies

• 31.1. Calabrio Inc.
• 31.2. Clarabridge Inc.
• 31.3. Castel Communications LLC
• 31.4. VoiceBase Inc.
• 31.5. Google LLC
• 31.6. Vonage Holdings Corp.
• 31.7. Micro Focus International plc
• 31.8. Zoom International S.A.
• 31.9. Almawave S.p.A.
• 31.10. Talkdesk Inc.
• 31.11. Alvaria Inc.
• 31.12. Hewlett Packard Enterprise Company
• 31.13. Interactive Intelligence Group Inc.
• 31.14. InContact Inc.
• 31.15. Clarifai Inc.

32. Global Speech Analytics Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Speech Analytics Market

34. Recent Developments In The Speech Analytics Market

35. Speech Analytics Market High Potential Countries, Segments and Strategies

• 35.1 Speech Analytics Market In 2029 - Countries Offering Most New Opportunities
• 35.2 Speech Analytics Market In 2029 - Segments Offering Most New Opportunities
• 35.3 Speech Analytics Market In 2029 - Growth Strategies
  • 35.3.1 Market Trend Based Strategies
  • 35.3.2 Competitor Strategies

36. Appendix

• 36.1. Abbreviations
• 36.2. Currencies
• 36.3. Historic And Forecast Inflation Rates
• 36.4. Research Inquiries
• 36.5. The Business Research Company
• 36.6. Copyright And Disclaimer