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세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 보고서(2025년)

Healthcare Business Process Outsourcing (BPO) Global Market Report 2025

발행일: | 리서치사: The Business Research Company | 페이지 정보: 영문 250 Pages | 배송안내 : 2-10일 (영업일 기준)

    
    
    




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헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장의 규모는 향후 수년간 급성장할 것으로 예측됩니다. 2029년에는 5,559억 7,000만 달러로 성장할 전망이며, CAGR은 11.8%로 예상됩니다. 예측기간의 성장은 환자 중심의 솔루션 강화, 세계적인 배포 및 다국어 서비스, 팬데믹 후 원격 서비스의 수요 증가, 가치 기반 의료 모델의 진화, 데이터 보안에 대한 관심 증가 등으로 인한 것으로 예측됩니다. 예측기간의 세계 동향에는 고객 경험과 환자 참여의 중요성, 전략적 파트너십과 협력, 헬스케어 서비스의 세계화, COVID-19 팬데믹의 영향, 가치 기반 의료 모델로의 전환 등이 포함됩니다.

향후 5년간의 예측 성장률 11.8%는 과거 예측에서 0.1% 소폭 감소한 수치입니다. 이러한 성장세 둔화는 주로 미국과 다른 국가 간의 관세의 영향 때문입니다. 무역 마찰은 인도와 필리핀에서 개발된 해외 의료 청구 처리 서비스의 가격을 상승시켜 환불 지연과 의료 관리비용의 상승을 초래하여 미국의 업무효율을 저해할 수 있습니다. 또한 상호관세나 무역 마찰 및 제한의 격화에 의한 세계 경제 및 무역에 대한 악영향에 의해 그 영향은 보다 광범위하게 미칠 것으로 보입니다.

의약품 개발 증가는 향후 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장의 확대를 이끌 것으로 예측됩니다. 의약품 개발에는 치료, 예방, 의학적 관리를 목적으로 하는 신약의 발견, 연구, 시험 및 시장 도입이 포함됩니다. 헬스케어 BPO 기업은 복잡한 의약품 개발, 규제 대응, 시장 개척에 있어서 제약 기업을 지원하고 의약품 개발 프로세스를 보다 효율적이고 효과적으로 하는 데 중요한 역할을 하고 있습니다. 예를 들어, 캐나다 정부의 공식 웹사이트에 따르면, 2022년 임상 개발의 다양한 단계에 있는 신약의 수는 9,000개를 돌파하여 전년의 약 8,500개에서 증가했습니다. 따라서 의약품 개발 증가는 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장의 성장을 뒷받침하고 있습니다.

목차

제1장 주요 요약

제2장 시장 특징

제3장 시장 동향과 전략

제4장 시장 : 금리, 인플레이션, 지정학, 무역전쟁과 관세, 그리고 코로나 및 회복이 시장에 미치는 영향을 포함한 거시경제 시나리오

제5장 세계의 성장 분석과 전략 분석 프레임워크

  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) : PESTEL 분석(정치, 사회, 기술, 환경, 법적 요인, 촉진요인 및 억제요인)
  • 최종 이용 산업의 분석
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 성장률 분석
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 실적 : 규모와 성장(2019-2024년)
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 예측 : 규모와 성장(2024-2029년, 2034F)
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) : 총 시장 규모(TAM)

제6장 시장 세분화

  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 서비스 유형별, 분석과 예측(2019-2024년, 2024-2029F, 2034F)
  • 공급자 아웃소싱 서비스
  • 지불자 아웃소싱 서비스
  • 운영 아웃소싱 서비스
  • 정보기술 인프라 관리 서비스
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 공급자 서비스별, 분석과 예측(2019-2024년, 2024-2029F, 2034F)
  • 수익주기 관리
  • 환자 등록
  • 환자 진료
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 지불자 서비스별, 분석과 예측(2019-2024년, 2024-2029F, 2034F)
  • 클레임 관리
  • 제품 개발 및 사업 인수
  • 멤버 관리
  • 프로바이더 관리
  • 케어 매니지먼트
  • 통합 프론트엔드 서비스와 백오피스 업무
  • 청구 및 계좌 관리 서비스
  • 인사(HR) 서비스
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 솔루션별, 분석과 예측(2019-2024년, 2024-2029F, 2034F)
  • 제조업
  • 연구개발
  • 비임상 서비스
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 최종 사용자별, 분석과 예측(2019-2024년, 2024-2029F, 2034F)
  • 의료 제공자
  • 헬스케어 지불자
  • 기타 최종 사용자
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 세분화 공급자 아웃소싱 서비스(유형별), 분석과 예측(2019-2024년, 2024-2029F, 2034F)
  • 의료 청구 및 코딩
  • 수익주기 관리
  • 환자 예약 및 등록
  • 원격 의료 서비스
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 세분화 지불자 아웃소싱 서비스(유형별), 분석과 예측(2019-2024년, 2024-2029F, 2034F)
  • 청구 처리
  • 회원 등록과 자격 확인
  • 부정 행위의 탐지와 방지
  • 고객지원 서비스
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 세분화 운영 아웃소싱 서비스(유형별), 분석과 예측(2019-2024년, 2024-2029F, 2034F)
  • 인재 아웃소싱
  • 조달 및 공급망 관리
  • 시설 관리 서비스
  • 관리 지원 서비스
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 세분화 정보 기술 인프라 관리 서비스(유형별), 분석과 예측(2019-2024년, 2024-2029F, 2034F)
  • IT 헬프 데스크 지원
  • 클라우드 서비스 관리
  • 네트워크 관리
  • 데이터 보안 및 컴플라이언스 서비스

제7장 지역별/국가별 분석

  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 지역별, 분석과 예측(2019-2024년, 2024-2029F, 2034F)
  • 세계의 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 국가별, 분석과 예측(2019-2024년, 2024-2029F, 2034F)

제8장 아시아태평양 시장

제9장 중국 시장

제10장 인도 시장

제11장 일본 시장

제12장 호주 시장

제13장 인도네시아 시장

제14장 한국 시장

제15장 서유럽 시장

제16장 영국 시장

제17장 독일 시장

제18장 프랑스 시장

제19장 이탈리아 시장

제20장 스페인 시장

제21장 동유럽 시장

제22장 러시아 시장

제23장 북미 시장

제24장 미국 시장

제25장 캐나다 시장

제26장 남미 시장

제27장 브라질 시장

제28장 중동 시장

제29장 아프리카 시장

제30장 경쟁 구도와 기업 프로파일

  • 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 경쟁 구도
  • 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장 : 기업 프로파일
    • UnitedHealth Group Incorporated : 개요, 제품 및 서비스, 전략 및 재무 분석
    • Accenture plc : 개요, 제품 및 서비스, 전략 및 재무 분석
    • International Business Machines Corporation(IBM) : 개요, 제품 및 서비스, 전략 및 재무 분석
    • Tata Consultancy Services Limited : 개요, 제품 및 서비스, 전략 및 재무 분석
    • Cognizant Technology Solutions Corporation : 개요, 제품 및 서비스, 전략 및 재무 분석

제31장 기타 주요 기업 및 혁신 기업

  • IQVIA Holdings Inc.
  • Quintiles IMS Holdings Inc.
  • HCL Technologies Limited
  • Infosys Limited
  • Wipro Limited
  • DSM Pharma
  • Sutherland Global Services Inc.
  • Xerox Holdings Corporation
  • Genpact Limited
  • Access Healthcare Services Pvt. Ltd.
  • Parexel International Corporation
  • R1 RCM Inc.
  • NTT Data Corporation
  • EXLService Holdings Inc.
  • Sykes Enterprises Incorporated

제32장 세계 시장 경쟁 벤치마킹과 대시보드

제33장 주요 인수합병(M&A)

제34장 최근 시장 동향

제35장 시장의 잠재력이 높은 국가, 부문, 전략

  • 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장(2029년) : 새로운 기회를 제공하는 국가
  • 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장(2029년) : 새로운 기회를 제공하는 부문
  • 헬스케어 비즈니스 프로세스 아웃소싱(BPO) 시장(2029년) : 성장 전략
    • 시장 동향에 기초한 전략
    • 경쟁 전략

제36장 부록

CSM 25.10.10

Healthcare business process outsourcing (BPO) involves contracting an external service provider to manage non-clinical or non-core activities within a healthcare organization. This practice is implemented across various functions in the healthcare industry to enhance efficiency, reduce costs, ensure compliance, and enable healthcare organizations to concentrate on their primary mission of delivering patient care.

The primary types of healthcare business process outsourcing (BPO) include provider outsourcing services, payer outsourcing services, operational outsourcing services, and information technology infrastructure management services. Provider outsourcing services involve healthcare organizations or providers outsourcing specific functions or services, such as revenue cycle management, patient enrollment, and patient care. Payer services encompass claims management, product development, business acquisition, member management, provider management, care management, integrated front-end services, back-office operations, billing and accounts management services, as well as human resources (HR) services. These services extend to solutions such as manufacturing, research and development, and non-clinical services, catering to various end-users including healthcare providers, healthcare payers, and others.

Note that the outlook for this market is being affected by rapid changes in trade relations and tariffs globally. The report will be updated prior to delivery to reflect the latest status, including revised forecasts and quantified impact analysis. The report's Recommendations and Conclusions sections will be updated to give strategies for entities dealing with the fast-moving international environment.

The sharp rise in U.S. tariffs and the resulting trade tensions in spring 2025 are having a significant impact on the healthcare sector, especially in the supply of essential medical devices, diagnostic equipment, and pharmaceuticals. Hospitals and healthcare providers are grappling with higher costs for imported surgical tools, imaging systems, and consumables like syringes and catheters, many of which have limited domestic substitutes. These escalating expenses are putting pressure on healthcare budgets, prompting some providers to delay equipment upgrades or pass increased costs on to patients. Furthermore, tariffs on raw materials and components are disrupting the manufacturing of vital drugs and devices, leading to supply chain delays. In response, the industry is adopting diversified sourcing strategies, expanding local production where feasible, and pushing for tariff exemptions on critical medical products.

The healthcare business process outsourcing (BPO) market research report is one of a series of new reports from The Business Research Company that provides healthcare business process outsourcing (BPO) market statistics, including healthcare business process outsourcing (BPO) industry global market size, regional shares, competitors with a healthcare business process outsourcing (BPO) market share, detailed healthcare business process outsourcing (BPO) market segments, market trends and opportunities, and any further data you may need to thrive in the healthcare business process outsourcing (BPO) industry. This healthcare business process outsourcing (BPO) market research report delivers a complete perspective of everything you need, with an in-depth analysis of the current and future scenario of the industry.

The healthcare business process outsourcing (bpo) market size has grown rapidly in recent years. It will grow from $321.15 billion in 2024 to $355.65 billion in 2025 at a compound annual growth rate (CAGR) of 10.7%. The growth in the historic period can be attributed to cost efficiency and operational optimization, rising demand for specialized services, data security and patient privacy concerns, shift towards value-based care models, impact of globalization in healthcare.

The healthcare business process outsourcing (bpo) market size is expected to see rapid growth in the next few years. It will grow to $555.97 billion in 2029 at a compound annual growth rate (CAGR) of 11.8%. The growth in the forecast period can be attributed to enhanced patient-centric solutions, global expansion and multilingual services, post-pandemic remote service demand, evolution of value-based care models, heightened focus on data security. Major trends in the forecast period include focus on customer experience and patient engagement, strategic partnerships and collaborations, globalization of healthcare services, COVID-19 pandemic impact, shift towards value-based care models.

The forecast of 11.8% growth over the next five years reflects a slight reduction of 0.1% from the previous projection. This reduction is primarily due to the impact of tariffs between the US and other countries. Trade tensions could hinder U.S. operational efficiency by inflating prices of offshore medical billing and claims processing services developed in India and the Philippines, resulting in delayed reimbursements and higher healthcare administrative costs. The effect will also be felt more widely due to reciprocal tariffs and the negative effect on the global economy and trade due to increased trade tensions and restrictions.

The growing number of drug developments is expected to drive the expansion of the healthcare business process outsourcing (BPO) market in the future. Drug development involves the discovery, research, testing, and market introduction of new medications designed to treat, prevent, or manage medical conditions. Healthcare BPO companies play a vital role in assisting pharmaceutical firms with the complexities of drug development, regulatory compliance, and market access, thereby making the drug development process more efficient and effective. For example, according to the official website of the Government of Canada, in 2022, there were over 9,000 new medicines at various stages of clinical development, up from nearly 8,500 the year before. Therefore, the increasing number of drug developments is fueling the growth of the healthcare business process outsourcing (BPO) market.

The escalating frequency of data breaches is expected to drive the growth of the healthcare business process outsourcing market. Data breaches involve unauthorized access or disclosure of sensitive information, emphasizing the critical importance of robust data handling procedures and security protocols. Healthcare BPO providers implement stringent measures to safeguard patient data, addressing the increasing threat of data breaches. The rising global average cost per compromised record in a data breach, reaching $164 in 2022, highlights the urgency for effective measures against data threats. Consequently, the surge in data breaches is a significant factor contributing to the growth of the healthcare business process outsourcing market.

Leading companies in the healthcare business process outsourcing (BPO) market are adopting innovative strategies, including the integration of artificial intelligence (AI) platforms such as the AGS AI Platform, to enhance revenue cycle management (RCM) processes. The AGS AI Platform leverages AI technologies such as machine learning and natural language processing to automate tasks, identify patterns, and make recommendations. Launched by AGS Health LLC, this platform aims to improve efficiency, effectiveness, and patient experience within the revenue cycle management process.

In November 2023, Thoma Bravo, LLC, a US-based private equity firm, acquired NextGen Healthcare for $1.8 billion. This acquisition is intended to drive innovation in cloud-based healthcare technology, fostering the growth and development of NextGen Healthcare's products. The partnership capitalizes on Thoma Bravo's expertise to advance NextGen's goal of enhancing patient outcomes and improving provider efficiency. NextGen Healthcare Inc. is a US-based healthcare technology company that offers integrated software solutions aimed at improving clinical, financial, and operational outcomes for healthcare organizations.

Major companies operating in the healthcare business process outsourcing (bpo) market report are UnitedHealth Group Incorporated, Accenture PLC, International Business Machines Corporation (IBM), Tata Consultancy Services Limited, Cognizant Technology Solutions Corporation, IQVIA Holdings Inc., Quintiles IMS Holdings Inc., HCL Technologies Limited, Infosys Limited, Wipro Limited, DSM Pharma, Sutherland Global Services Inc., Xerox Holdings Corporation, Genpact Limited, Access Healthcare Services Pvt. Ltd., Parexel International Corporation, R1 RCM Inc., NTT Data Corporation, EXLService Holdings Inc., Sykes Enterprises Incorporated, WNS Limited, Firstsource Solutions Limited, Invensis Technologies Pvt. Ltd., Omega Healthcare Investors Inc., Hinduja Global Solutions Limited, Mphasis Limited, GeBBS Healthcare Solutions Inc., Akurate Management Solutions Pvt Ltd., Gevity Consulting Inc., Octopus Tech Solutions Pvt Ltd.

North America was the largest region in the healthcare business process outsourcing (BPO) market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the healthcare business process outsourcing (bpo) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

The countries covered in the healthcare business process outsourcing (bpo) market report are Australia, Brazil, China, France, Germany, India, Indonesia, Japan, Russia, South Korea, UK, USA, Canada, Italy, Spain

The healthcare business process outsourcing (BPO) market consists of revenues earned by entities by providing services such as medical document management services, pharmacy information management services, laboratory information management services, business process management services, and supply chain management services. The market value includes the value of related goods sold by the service provider or included within the service offering. The healthcare business process outsourcing (BPO) market also includes sales of medical coding and billing devices, which are used in providing healthcare business process outsourcing (BPO) services. Values in this market are 'factory gate' values, that is, the value of goods sold by the manufacturers or creators of the goods, whether to other entities (including downstream manufacturers, wholesalers, distributors, and retailers) or directly to end customers. The value of goods in this market includes related services sold by the creators of the goods.

The market value is defined as the revenues that enterprises gain from the sale of goods and/or services within the specified market and geography through sales, grants, or donations in terms of the currency (in USD, unless otherwise specified).

The revenues for a specified geography are consumption values that are revenues generated by organizations in the specified geography within the market, irrespective of where they are produced. It does not include revenues from resales along the supply chain, either further along the supply chain or as part of other products.

Healthcare Business Process Outsourcing (BPO) Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on healthcare business process outsourcing (bpo) market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Where is the largest and fastest growing market for healthcare business process outsourcing (bpo) ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward, including technological disruption, regulatory shifts, and changing consumer preferences? The healthcare business process outsourcing (bpo) market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market's historic and forecast market growth by geography.

  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:

The forecasts are made after considering the major factors currently impacting the market. These include the technological advancements such as AI and automation, Russia-Ukraine war, trade tariffs (government-imposed import/export duties), elevated inflation and interest rates.

  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.

Scope

  • Markets Covered:1) By Service Type: Provider Outsourcing Services; Payer Outsourcing Services; Operational Outsourcing Services; Information Technology Infrastructure Management Services
  • 2) By Provider Service: Revenue Cycle Management; Patient Enrollment; Patient Care
  • 3) By Payer Service: Claims Management; Product Development And Business Acquisition; Member Management; Provider Management; Care Management; Integrated Front-End Services And Back-Office Operations; Billing And Accounts Management Services; Human Resources (HR) Services
  • 4) By Solution: Manufacturing; Research And Development; Non-Clinical Services
  • 5) By End User: Healthcare Providers; Healthcare Payers; Other End-Users
  • Subsegments:
  • 1) By Provider Outsourcing Services: Medical Billing And Coding; Revenue Cycle Management; Patient Scheduling And Registration; Telehealth Services
  • 2) By Payer Outsourcing Services: Claims Processing; Member Enrollment And Eligibility Verification; Fraud Detection And Prevention; Customer Support Services
  • 3) By Operational Outsourcing Services: Human Resources Outsourcing; Procurement And Supply Chain Management; Facility Management Services; Administrative Support Services
  • 4) By Information Technology Infrastructure Management Services: IT Help Desk Support; Cloud Services Management; Network Management; Data Security And Compliance Services
  • Companies Mentioned: UnitedHealth Group Incorporated; Accenture plc; International Business Machines Corporation (IBM); Tata Consultancy Services Limited; Cognizant Technology Solutions Corporation; IQVIA Holdings Inc.; Quintiles IMS Holdings Inc.; HCL Technologies Limited; Infosys Limited; Wipro Limited; DSM Pharma; Sutherland Global Services Inc.; Xerox Holdings Corporation; Genpact Limited; Access Healthcare Services Pvt. Ltd.; Parexel International Corporation; R1 RCM Inc.; NTT Data Corporation; EXLService Holdings Inc.; Sykes Enterprises Incorporated; WNS Limited; Firstsource Solutions Limited; Invensis Technologies Pvt. Ltd.; Omega Healthcare Investors Inc.; Hinduja Global Solutions Limited; Mphasis Limited; GeBBS Healthcare Solutions Inc.; Akurate Management Solutions Pvt Ltd.; Gevity Consulting Inc.; Octopus Tech Solutions Pvt Ltd.
  • Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain.
  • Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa
  • Time Series: Five years historic and ten years forecast.
  • Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,
  • Data Segmentations: country and regional historic and forecast data, market share of competitors, market segments.
  • Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.
  • Delivery Format: PDF, Word and Excel Data Dashboard.

Table of Contents

1. Executive Summary

2. Healthcare Business Process Outsourcing (BPO) Market Characteristics

3. Healthcare Business Process Outsourcing (BPO) Market Trends And Strategies

4. Healthcare Business Process Outsourcing (BPO) Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Trade Wars and Tariffs, And Covid And Recovery On The Market

  • 4.1. Supply Chain Impact from Tariff War & Trade Protectionism

5. Global Healthcare Business Process Outsourcing (BPO) Growth Analysis And Strategic Analysis Framework

  • 5.1. Global Healthcare Business Process Outsourcing (BPO) PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
  • 5.2. Analysis Of End Use Industries
  • 5.3. Global Healthcare Business Process Outsourcing (BPO) Market Growth Rate Analysis
  • 5.4. Global Healthcare Business Process Outsourcing (BPO) Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
  • 5.5. Global Healthcare Business Process Outsourcing (BPO) Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
  • 5.6. Global Healthcare Business Process Outsourcing (BPO) Total Addressable Market (TAM)

6. Healthcare Business Process Outsourcing (BPO) Market Segmentation

  • 6.1. Global Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Provider Outsourcing Services
  • Payer Outsourcing Services
  • Operational Outsourcing Services
  • Information Technology Infrastructure Management Services
  • 6.2. Global Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Revenue Cycle Management
  • Patient Enrollment
  • Patient Care
  • 6.3. Global Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Claims Management
  • Product Development And Business Acquisition
  • Member Management
  • Provider Management
  • Care Management
  • Integrated Front-End Services And Back-Office Operations
  • Billing And Accounts Management Services
  • Human Resource (HR) Services
  • 6.4. Global Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Solution, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Manufacturing
  • Research And Development
  • Non-Clinical Services
  • 6.5. Global Healthcare Business Process Outsourcing (BPO) Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Healthcare Providers
  • Healthcare Payers
  • Other End-Users
  • 6.6. Global Healthcare Business Process Outsourcing (BPO) Market, Sub-Segmentation Of Provider Outsourcing Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Medical Billing And Coding
  • Revenue Cycle Management
  • Patient Scheduling And Registration
  • Telehealth Services
  • 6.7. Global Healthcare Business Process Outsourcing (BPO) Market, Sub-Segmentation Of Payer Outsourcing Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Claims Processing
  • Member Enrollment And Eligibility Verification
  • Fraud Detection And Prevention
  • Customer Support Services
  • 6.8. Global Healthcare Business Process Outsourcing (BPO) Market, Sub-Segmentation Of Operational Outsourcing Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • Human Resources Outsourcing
  • Procurement And Supply Chain Management
  • Facility Management Services
  • Administrative Support Services
  • 6.9. Global Healthcare Business Process Outsourcing (BPO) Market, Sub-Segmentation Of Information Technology Infrastructure Management Services, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • IT Help Desk Support
  • Cloud Services Management
  • Network Management
  • Data Security And Compliance Services

7. Healthcare Business Process Outsourcing (BPO) Market Regional And Country Analysis

  • 7.1. Global Healthcare Business Process Outsourcing (BPO) Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 7.2. Global Healthcare Business Process Outsourcing (BPO) Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

8. Asia-Pacific Healthcare Business Process Outsourcing (BPO) Market

  • 8.1. Asia-Pacific Healthcare Business Process Outsourcing (BPO) Market Overview
  • Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
  • 8.2. Asia-Pacific Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.3. Asia-Pacific Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 8.4. Asia-Pacific Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

9. China Healthcare Business Process Outsourcing (BPO) Market

  • 9.1. China Healthcare Business Process Outsourcing (BPO) Market Overview
  • 9.2. China Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.3. China Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
  • 9.4. China Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion

10. India Healthcare Business Process Outsourcing (BPO) Market

  • 10.1. India Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.2. India Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 10.3. India Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

11. Japan Healthcare Business Process Outsourcing (BPO) Market

  • 11.1. Japan Healthcare Business Process Outsourcing (BPO) Market Overview
  • 11.2. Japan Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.3. Japan Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 11.4. Japan Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

12. Australia Healthcare Business Process Outsourcing (BPO) Market

  • 12.1. Australia Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.2. Australia Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 12.3. Australia Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

13. Indonesia Healthcare Business Process Outsourcing (BPO) Market

  • 13.1. Indonesia Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.2. Indonesia Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 13.3. Indonesia Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

14. South Korea Healthcare Business Process Outsourcing (BPO) Market

  • 14.1. South Korea Healthcare Business Process Outsourcing (BPO) Market Overview
  • 14.2. South Korea Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.3. South Korea Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 14.4. South Korea Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

15. Western Europe Healthcare Business Process Outsourcing (BPO) Market

  • 15.1. Western Europe Healthcare Business Process Outsourcing (BPO) Market Overview
  • 15.2. Western Europe Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.3. Western Europe Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 15.4. Western Europe Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

16. UK Healthcare Business Process Outsourcing (BPO) Market

  • 16.1. UK Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.2. UK Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 16.3. UK Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

17. Germany Healthcare Business Process Outsourcing (BPO) Market

  • 17.1. Germany Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.2. Germany Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 17.3. Germany Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

18. France Healthcare Business Process Outsourcing (BPO) Market

  • 18.1. France Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.2. France Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 18.3. France Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

19. Italy Healthcare Business Process Outsourcing (BPO) Market

  • 19.1. Italy Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.2. Italy Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 19.3. Italy Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

20. Spain Healthcare Business Process Outsourcing (BPO) Market

  • 20.1. Spain Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.2. Spain Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 20.3. Spain Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

21. Eastern Europe Healthcare Business Process Outsourcing (BPO) Market

  • 21.1. Eastern Europe Healthcare Business Process Outsourcing (BPO) Market Overview
  • 21.2. Eastern Europe Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.3. Eastern Europe Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 21.4. Eastern Europe Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

22. Russia Healthcare Business Process Outsourcing (BPO) Market

  • 22.1. Russia Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.2. Russia Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 22.3. Russia Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

23. North America Healthcare Business Process Outsourcing (BPO) Market

  • 23.1. North America Healthcare Business Process Outsourcing (BPO) Market Overview
  • 23.2. North America Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.3. North America Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 23.4. North America Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

24. USA Healthcare Business Process Outsourcing (BPO) Market

  • 24.1. USA Healthcare Business Process Outsourcing (BPO) Market Overview
  • 24.2. USA Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.3. USA Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 24.4. USA Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

25. Canada Healthcare Business Process Outsourcing (BPO) Market

  • 25.1. Canada Healthcare Business Process Outsourcing (BPO) Market Overview
  • 25.2. Canada Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.3. Canada Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 25.4. Canada Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

26. South America Healthcare Business Process Outsourcing (BPO) Market

  • 26.1. South America Healthcare Business Process Outsourcing (BPO) Market Overview
  • 26.2. South America Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.3. South America Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 26.4. South America Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

27. Brazil Healthcare Business Process Outsourcing (BPO) Market

  • 27.1. Brazil Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.2. Brazil Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 27.3. Brazil Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

28. Middle East Healthcare Business Process Outsourcing (BPO) Market

  • 28.1. Middle East Healthcare Business Process Outsourcing (BPO) Market Overview
  • 28.2. Middle East Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.3. Middle East Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 28.4. Middle East Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

29. Africa Healthcare Business Process Outsourcing (BPO) Market

  • 29.1. Africa Healthcare Business Process Outsourcing (BPO) Market Overview
  • 29.2. Africa Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Service Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.3. Africa Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
  • 29.4. Africa Healthcare Business Process Outsourcing (BPO) Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion

30. Healthcare Business Process Outsourcing (BPO) Market Competitive Landscape And Company Profiles

  • 30.1. Healthcare Business Process Outsourcing (BPO) Market Competitive Landscape
  • 30.2. Healthcare Business Process Outsourcing (BPO) Market Company Profiles
    • 30.2.1. UnitedHealth Group Incorporated Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.2. Accenture plc Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.3. International Business Machines Corporation (IBM) Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.4. Tata Consultancy Services Limited Overview, Products and Services, Strategy and Financial Analysis
    • 30.2.5. Cognizant Technology Solutions Corporation Overview, Products and Services, Strategy and Financial Analysis

31. Healthcare Business Process Outsourcing (BPO) Market Other Major And Innovative Companies

  • 31.1. IQVIA Holdings Inc.
  • 31.2. Quintiles IMS Holdings Inc.
  • 31.3. HCL Technologies Limited
  • 31.4. Infosys Limited
  • 31.5. Wipro Limited
  • 31.6. DSM Pharma
  • 31.7. Sutherland Global Services Inc.
  • 31.8. Xerox Holdings Corporation
  • 31.9. Genpact Limited
  • 31.10. Access Healthcare Services Pvt. Ltd.
  • 31.11. Parexel International Corporation
  • 31.12. R1 RCM Inc.
  • 31.13. NTT Data Corporation
  • 31.14. EXLService Holdings Inc.
  • 31.15. Sykes Enterprises Incorporated

32. Global Healthcare Business Process Outsourcing (BPO) Market Competitive Benchmarking And Dashboard

33. Key Mergers And Acquisitions In The Healthcare Business Process Outsourcing (BPO) Market

34. Recent Developments In The Healthcare Business Process Outsourcing (BPO) Market

35. Healthcare Business Process Outsourcing (BPO) Market High Potential Countries, Segments and Strategies

  • 35.1 Healthcare Business Process Outsourcing (BPO) Market In 2029 - Countries Offering Most New Opportunities
  • 35.2 Healthcare Business Process Outsourcing (BPO) Market In 2029 - Segments Offering Most New Opportunities
  • 35.3 Healthcare Business Process Outsourcing (BPO) Market In 2029 - Growth Strategies
    • 35.3.1 Market Trend Based Strategies
    • 35.3.2 Competitor Strategies

36. Appendix

  • 36.1. Abbreviations
  • 36.2. Currencies
  • 36.3. Historic And Forecast Inflation Rates
  • 36.4. Research Inquiries
  • 36.5. The Business Research Company
  • 36.6. Copyright And Disclaimer
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