DaaS(Delivery as a Service) 시장 : 규모, 점유율, 성장, 산업 분석, 지역별 동향 및 예측(2026-2034년)

Growth Factors of Delivery as a Service (DaaS) Market

The global Delivery as a Service (DaaS) market is experiencing robust growth due to the rapid expansion of e-commerce, increasing consumer preference for online shopping, and rising demand for fast, flexible, and technology-driven delivery solutions. According to the report, the global delivery as a service market size was valued at USD 597.12 billion in 2025. The market is projected to grow from USD 656.66 billion in 2026 to USD 1,415.19 billion by 2034, exhibiting a CAGR of 10.10% during the forecast period. In 2025, North America dominated the market with a 34.70% share, supported by a mature e-commerce ecosystem, advanced logistics infrastructure, and growing investments in fulfillment and last-mile delivery technologies.

Delivery as a Service (DaaS) is a logistics model in which businesses outsource delivery operations to specialized third-party providers. These services enable companies to offer fast, on-demand, and cost-effective deliveries without investing heavily in transportation fleets, warehouses, or delivery infrastructure.

Market Definition and Scope

Delivery as a Service refers to outsourced logistics solutions that handle order fulfillment, transportation, last-mile delivery, reverse logistics, and scheduled or same-day deliveries. These services are widely used across retail, e-commerce, healthcare, food & beverages, manufacturing, and logistics industries to improve operational efficiency and customer satisfaction.

The market covers multiple delivery models, including Business-to-Business (B2B), Business-to-Consumer (B2C), and Consumer-to-Consumer (C2C), while integrating advanced technologies such as artificial intelligence (AI), route optimization software, autonomous vehicles, drones, and real-time tracking systems to improve delivery performance and reduce operational costs.

Market Dynamics

Drivers

The rapid growth of the global e-commerce industry is the primary factor driving the Delivery as a Service market. Rising online shopping, increasing smartphone penetration, digital payment adoption, and consumer demand for same-day and next-day deliveries are encouraging retailers and logistics providers to outsource delivery operations. Businesses are increasingly adopting technology-driven logistics solutions to improve last-mile efficiency, reduce delivery time, and enhance customer experience.

Trends

One of the major trends shaping the market is the shift toward data-driven logistics networks and platform consolidation. Logistics providers are increasingly integrating fulfillment, transportation, and delivery services into unified digital ecosystems powered by AI, predictive analytics, and real-time route optimization. Strategic collaborations between retailers and logistics companies are also creating hybrid delivery networks that combine crowd-sourced and specialized delivery services to improve operational flexibility.

Restraints

High operating costs remain a major challenge for the market. Rising fuel prices, labor shortages, infrastructure limitations, and fluctuating logistics regulations increase delivery expenses, particularly in emerging economies. In addition, investments required for electric vehicles, sustainable logistics infrastructure, and advanced technology platforms create financial pressure for service providers.

Opportunities

Growing adoption of autonomous delivery technologies presents significant growth opportunities for the market. Companies are investing in drones, autonomous delivery vehicles, AI-powered fleet management, and sustainable logistics solutions to reduce last-mile delivery costs and improve efficiency. Increasing government support for green transportation and electric delivery fleets is further accelerating market opportunities.

Segmentation Analysis

By service type, the last-mile delivery segment dominated the market in 2026, generating USD 349.59 billion in revenue. The segment's leadership is driven by growing e-commerce activities, urban logistics expansion, and increasing investments in fleet automation and route optimization technologies. Meanwhile, the same-day delivery segment is expected to witness the fastest growth due to rising consumer expectations for immediate order fulfillment.

By delivery model, the Business-to-Consumer (B2C) segment accounted for the largest revenue of USD 440.58 billion in 2026. The rapid growth of online retail, food delivery services, and direct-to-consumer business models continues to strengthen this segment. Increasing smartphone usage and strategic partnerships between retailers and logistics providers further support market expansion.

By end-use industry, the E-commerce & Retail segment led the market with USD 323.81 billion in revenue in 2026. Rising online shopping, digital transformation of retail operations, and increasing adoption of outsourced logistics services continue to drive this segment. The Food & Beverages segment is expected to witness the fastest growth due to expanding online food ordering platforms, cloud kitchens, and grocery delivery applications.

Regional Insights

North America remained the largest regional market, reaching USD 206.91 billion in 2025, accounting for 34.70% of the global market. Strong logistics infrastructure, widespread digital commerce, and continuous investments in automation technologies continue to support regional leadership.

Europe is the second-largest market, driven by increasing demand for rapid delivery services, AI-enabled logistics, and expanding online retail activities. Asia Pacific is witnessing the fastest expansion due to rapid urbanization, rising internet penetration, growing middle-class population, and booming e-commerce industries across China, India, and Japan. Latin America and the Middle East & Africa are also experiencing steady growth as investments in logistics infrastructure and digital commerce continue to increase.

Competitive Landscape

The Delivery as a Service market is highly competitive, with companies focusing on technology innovation, automation, strategic partnerships, and service expansion. Leading companies include Amazon.com, Inc., DHL International GmbH, United Parcel Service (UPS), FedEx Corporation, DPDgroup (La Poste S.A.), SF Express Co., Ltd., JD Logistics, Inc., Kuehne + Nagel International AG, DoorDash, Uber Eats, Delhivery Limited, Zomato Limited, and Swiggy. These companies continue to strengthen their market positions through AI-powered logistics solutions, autonomous delivery technologies, and rapid fulfillment networks.

Report Coverage

This report provides a comprehensive analysis of the global Delivery as a Service market, covering market size estimates for 2025, 2026, and 2034, along with detailed insights into market drivers, restraints, opportunities, emerging trends, segmentation by service type, delivery model, and end-use industry. It also includes regional analysis, competitive landscape, key industry developments, and growth strategies adopted by leading market participants.

Conclusion

The global Delivery as a Service market is projected to grow from USD 597.12 billion in 2025 to USD 1,415.19 billion by 2034, driven by rapid e-commerce expansion, increasing demand for same-day deliveries, and continuous advancements in digital logistics technologies. The integration of AI, autonomous delivery vehicles, drone-based delivery, and sustainable logistics solutions will continue to transform the industry, enabling faster, more efficient, and customer-centric delivery services worldwide.

Attribute Details

Segmentation By Service Type, Delivery Type, End-Use Industry and Region

By Service Type * Last-Mile Delivery

• Reverse Logistics
• Scheduled Delivery
• On-Demand Delivery
• Same-Day Delivery

By Delivery Model * Business-to-Business (B2B)

• Business-to-Consumer (B2C)
• Consumer-to-Consumer (C2C)

By End-Use Industry * E-commerce & Retail

• Healthcare & Pharmaceuticals
• Food & Beverages
• Manufacturing
• Logistics & Transportation
• Others (BFSI, etc.)

By Region * North America (By Service Type, Delivery Type, End-Use Industry and Country/Sub-region)

• U.S. (By Service Type)
• Canada (By Service Type)
• Mexico (By Service Type)
• Europe (By Service Type, Delivery Type, End-Use Industry and Country/Sub-region)
  • U.K. (By Service Type)
  • Germany (By Service Type)
  • France (By Service Type)
  • Italy (By Service Type)
  • Spain (By Service Type)
  • Rest of Europe
• Asia Pacific (By Service Type, Delivery Type, End-Use Industry and Country/Sub-region)
  • China (By Service Type)
  • Japan (By Service Type)
  • India (By Service Type)
  • South Korea (By Service Type)
  • Rest of Asia Pacific
• South America (By Service Type, Delivery Type, End-Use Industry and Country/Sub-region)
  • Argentina (By Service Type)
  • Brazil (By Service Type)
  • Rest of South America
• Middle East & Africa (By Service Type, Delivery Type, End-Use Industry and Country/Sub-region)
  • GCC (By Service Type)
  • South Africa (By Service Type)
  • Rest of the Middle East & Africa

Table of Content

1. Introduction

• 1.1. Definition, By Segment
• 1.2. Research Methodology/Approach
• 1.3. Data Sources

2. Executive Summary

3. Market Dynamics

• 3.1. Macro and Micro Economic Indicators
• 3.2. Drivers, Restraints, Opportunities and Trends
• 3.3. Impact of Generative AI

4. Competition Landscape

• 4.1. Business Strategies Adopted by Key Players
• 4.2. Consolidated SWOT Analysis of Key Players
• 4.3. Global Delivery As A Service Key Players (Top 3 - 5) Market Share/Ranking, 2025

5. Global Delivery As A Service Market Size Estimates and Forecasts, By Segments, 2021-2034

• 5.1. Key Findings
• 5.2. By Service Type (USD)
  • 5.2.1. Last-Mile Delivery
  • 5.2.2. Reverse Logistics
  • 5.2.3. Scheduled Delivery
  • 5.2.4. On-Demand Delivery
  • 5.2.5. Same-Day Delivery
• 5.3. By Delivery Model (USD)
  • 5.3.1. Business-to-Business (B2B)
  • 5.3.2. Business-to-Consumer (B2C)
  • 5.3.3. Consumer-to-Consumer (C2C)
• 5.4. By End-Use Industry (USD)
  • 5.4.1. E-commerce & Retail
  • 5.4.2. Healthcare & Pharmaceuticals
  • 5.4.3. Food & Beverages
  • 5.4.4. Manufacturing
  • 5.4.5. Logistics & Transportation
  • 5.4.6. Others (BFSI, etc.)
• 5.5. By Region (USD)
  • 5.5.1. North America
  • 5.5.2. South America
  • 5.5.3. Europe
  • 5.5.4. Asia Pacific
  • 5.5.5. Middle East & Africa

6. North America Delivery As A Service Market Size Estimates and Forecasts, By Segments, 2021-2034

• 6.1. Key Findings
• 6.2. By Service Type (USD)
  • 6.2.1. Last-Mile Delivery
  • 6.2.2. Reverse Logistics
  • 6.2.3. Scheduled Delivery
  • 6.2.4. On-Demand Delivery
  • 6.2.5. Same-Day Delivery
• 6.3. By Delivery Model (USD)
  • 6.3.1. Business-to-Business (B2B)
  • 6.3.2. Business-to-Consumer (B2C)
  • 6.3.3. Consumer-to-Consumer (C2C)
• 6.4. By End-Use Industry (USD)
  • 6.4.1. E-commerce & Retail
  • 6.4.2. Healthcare & Pharmaceuticals
  • 6.4.3. Food & Beverages
  • 6.4.4. Manufacturing
  • 6.4.5. Logistics & Transportation
  • 6.4.6. Others (BFSI, etc.)
• 6.5. By Country (USD)
  • 6.5.1. U.S.
  • 6.5.2. Canada
  • 6.5.3. Mexico

7. South America Delivery As A Service Market Size Estimates and Forecasts, By Segments, 2021-2034

• 7.1. Key Findings
• 7.2. By Service Type (USD)
  • 7.2.1. Last-Mile Delivery
  • 7.2.2. Reverse Logistics
  • 7.2.3. Scheduled Delivery
  • 7.2.4. On-Demand Delivery
  • 7.2.5. Same-Day Delivery
• 7.3. By Delivery Model (USD)
  • 7.3.1. Business-to-Business (B2B)
  • 7.3.2. Business-to-Consumer (B2C)
  • 7.3.3. Consumer-to-Consumer (C2C)
• 7.4. By End-Use Industry (USD)
  • 7.4.1. E-commerce & Retail
  • 7.4.2. Healthcare & Pharmaceuticals
  • 7.4.3. Food & Beverages
  • 7.4.4. Manufacturing
  • 7.4.5. Logistics & Transportation
  • 7.4.6. Others (BFSI, etc.)
• 7.5. By Country (USD)
  • 7.5.1. Brazil
  • 7.5.2. Argentina
  • 7.5.3. Rest of South America

8. Europe Delivery As A Service Market Size Estimates and Forecasts, By Segments, 2021-2034

• 8.1. Key Findings
• 8.2. By Service Type (USD)
  • 8.2.1. Last-Mile Delivery
  • 8.2.2. Reverse Logistics
  • 8.2.3. Scheduled Delivery
  • 8.2.4. On-Demand Delivery
  • 8.2.5. Same-Day Delivery
• 8.3. By Delivery Model (USD)
  • 8.3.1. Business-to-Business (B2B)
  • 8.3.2. Business-to-Consumer (B2C)
  • 8.3.3. Consumer-to-Consumer (C2C)
• 8.4. By End-Use Industry (USD)
  • 8.4.1. E-commerce & Retail
  • 8.4.2. Healthcare & Pharmaceuticals
  • 8.4.3. Food & Beverages
  • 8.4.4. Manufacturing
  • 8.4.5. Logistics & Transportation
  • 8.4.6. Others (BFSI, etc.)
• 8.5. By Country (USD)
  • 8.5.1. U.K.
  • 8.5.2. Germany
  • 8.5.3. France
  • 8.5.4. Spain
  • 8.5.5. Italy
  • 8.5.6. Rest of Europe

9. Asia Pacific Delivery As A Service Market Size Estimates and Forecasts, By Segments, 2021-2034

• 9.1. Key Findings
• 9.2. By Service Type (USD)
  • 9.2.1. Last-Mile Delivery
  • 9.2.2. Reverse Logistics
  • 9.2.3. Scheduled Delivery
  • 9.2.4. On-Demand Delivery
  • 9.2.5. Same-Day Delivery
• 9.3. By Delivery Model (USD)
  • 9.3.1. Business-to-Business (B2B)
  • 9.3.2. Business-to-Consumer (B2C)
  • 9.3.3. Consumer-to-Consumer (C2C)
• 9.4. By End-Use Industry (USD)
  • 9.4.1. E-commerce & Retail
  • 9.4.2. Healthcare & Pharmaceuticals
  • 9.4.3. Food & Beverages
  • 9.4.4. Manufacturing
  • 9.4.5. Logistics & Transportation
  • 9.4.6. Others (BFSI, etc.)
• 9.5. By Country (USD)
  • 9.5.1. China
  • 9.5.2. India
  • 9.5.3. Japan
  • 9.5.4. South Korea
  • 9.5.5. Rest of Asia Pacific

10. Middle East & Africa Delivery As A Service Market Size Estimates and Forecasts, By Segments, 2021-2034

• 10.1. Key Findings
• 10.2. By Service Type (USD)
  • 10.2.1. Last-Mile Delivery
  • 10.2.2. Reverse Logistics
  • 10.2.3. Scheduled Delivery
  • 10.2.4. On-Demand Delivery
  • 10.2.5. Same-Day Delivery
• 10.3. By Delivery Model (USD)
  • 10.3.1. Business-to-Business (B2B)
  • 10.3.2. Business-to-Consumer (B2C)
  • 10.3.3. Consumer-to-Consumer (C2C)
• 10.4. By End-Use Industry (USD)
  • 10.4.1. E-commerce & Retail
  • 10.4.2. Healthcare & Pharmaceuticals
  • 10.4.3. Food & Beverages
  • 10.4.4. Manufacturing
  • 10.4.5. Logistics & Transportation
  • 10.4.6. Others (BFSI, etc.)
• 10.5. By Country (USD)
  • 10.5.1. GCC
  • 10.5.2. South Africa
  • 10.5.3. Rest of Middle East & Africa

11. Company Profiles for Top 10 Players (Based on data availability in public domain and/or on paid databases)

• 11.1. Amazon.com, Inc.
  • 11.1.1. Overview
    • 11.1.1.1. Key Management
    • 11.1.1.2. Headquarters
    • 11.1.1.3. Offerings/Business Segments
  • 11.1.2. Key Details (Key details are consolidated data and not product/service specific)
    • 11.1.2.1. Employee Size
    • 11.1.2.2. Past and Current Revenue
    • 11.1.2.3. Geographical Share
    • 11.1.2.4. Business Segment Share
    • 11.1.2.5. Recent Developments
• 11.2. DHL International GmbH
  • 11.2.1. Overview
    • 11.2.1.1. Key Management
    • 11.2.1.2. Headquarters
    • 11.2.1.3. Offerings/Business Segments
  • 11.2.2. Key Details (Key details are consolidated data and not product/service specific)
    • 11.2.2.1. Employee Size
    • 11.2.2.2. Past and Current Revenue
    • 11.2.2.3. Geographical Share
    • 11.2.2.4. Business Segment Share
    • 11.2.2.5. Recent Developments
• 11.3. United Parcel Service, Inc.
  • 11.3.1. Overview
    • 11.3.1.1. Key Management
    • 11.3.1.2. Headquarters
    • 11.3.1.3. Offerings/Business Segments
  • 11.3.2. Key Details (Key details are consolidated data and not product/service specific)
    • 11.3.2.1. Employee Size
    • 11.3.2.2. Past and Current Revenue
    • 11.3.2.3. Geographical Share
    • 11.3.2.4. Business Segment Share
    • 11.3.2.5. Recent Developments
• 11.4. FedEx Corporation
  • 11.4.1. Overview
    • 11.4.1.1. Key Management
    • 11.4.1.2. Headquarters
    • 11.4.1.3. Offerings/Business Segments
  • 11.4.2. Key Details (Key details are consolidated data and not product/service specific)
    • 11.4.2.1. Employee Size
    • 11.4.2.2. Past and Current Revenue
    • 11.4.2.3. Geographical Share
    • 11.4.2.4. Business Segment Share
    • 11.4.2.5. Recent Developments
• 11.5. Kuehne + Nagel International AG
  • 11.5.1. Overview
    • 11.5.1.1. Key Management
    • 11.5.1.2. Headquarters
    • 11.5.1.3. Offerings/Business Segments
  • 11.5.2. Key Details (Key details are consolidated data and not product/service specific)
    • 11.5.2.1. Employee Size
    • 11.5.2.2. Past and Current Revenue
    • 11.5.2.3. Geographical Share
    • 11.5.2.4. Business Segment Share
    • 11.5.2.5. Recent Developments
• 11.6. DoorDash, Inc.
  • 11.6.1. Overview
    • 11.6.1.1. Key Management
    • 11.6.1.2. Headquarters
    • 11.6.1.3. Offerings/Business Segments
  • 11.6.2. Key Details (Key details are consolidated data and not product/service specific)
    • 11.6.2.1. Employee Size
    • 11.6.2.2. Past and Current Revenue
    • 11.6.2.3. Geographical Share
    • 11.6.2.4. Business Segment Share
    • 11.6.2.5. Recent Developments
• 11.7. Uber Eats
  • 11.7.1. Overview
    • 11.7.1.1. Key Management
    • 11.7.1.2. Headquarters
    • 11.7.1.3. Offerings/Business Segments
  • 11.7.2. Key Details (Key details are consolidated data and not product/service specific)
    • 11.7.2.1. Employee Size
    • 11.7.2.2. Past and Current Revenue
    • 11.7.2.3. Geographical Share
    • 11.7.2.4. Business Segment Share
    • 11.7.2.5. Recent Developments
• 11.8. Bundl Technologies Private Limited (Swiggy)
  • 11.8.1. Overview
    • 11.8.1.1. Key Management
    • 11.8.1.2. Headquarters
    • 11.8.1.3. Offerings/Business Segments
  • 11.8.2. Key Details (Key details are consolidated data and not product/service specific)
    • 11.8.2.1. Employee Size
    • 11.8.2.2. Past and Current Revenue
    • 11.8.2.3. Geographical Share
    • 11.8.2.4. Business Segment Share
    • 11.8.2.5. Recent Developments
• 11.9. Delhivery Limited
  • 11.9.1. Overview
    • 11.9.1.1. Key Management
    • 11.9.1.2. Headquarters
    • 11.9.1.3. Offerings/Business Segments
  • 11.9.2. Key Details (Key details are consolidated data and not product/service specific)
    • 11.9.2.1. Employee Size
    • 11.9.2.2. Past and Current Revenue
    • 11.9.2.3. Geographical Share
    • 11.9.2.4. Business Segment Share
    • 11.9.2.5. Recent Developments
• 11.10. Zomato Limited
  • 11.10.1. Overview
    • 11.10.1.1. Key Management
    • 11.10.1.2. Headquarters
    • 11.10.1.3. Offerings/Business Segments
  • 11.10.2. Key Details (Key details are consolidated data and not product/service specific)
    • 11.10.2.1. Employee Size
    • 11.10.2.2. Past and Current Revenue
    • 11.10.2.3. Geographical Share
    • 11.10.2.4. Business Segment Share
    • 11.10.2.5. Recent Developments

12. Key Takeaways