미국의 IT 서비스 : 시장 점유율 분석, 업계 동향 및 통계, 성장 예측(2026-2031년)

According to Mordor Intelligence, the United States IT services market size was valued at USD 490.86 billion in 2025 and is estimated to grow from USD 525.32 billion in 2026 to reach USD 737.42 billion by 2031, at a CAGR of 7.02% during the forecast period (2026-2031).

This report is Segmented by Service Type (IT Consulting and Implementation, and More), Deployment Model (Onshore, Nearshore, and Offshore), Engagement Model (Project-Based, Staff Augmentation, and Managed Services), Organization Size (Large Enterprises, and SMEs), and End-User Industry (BFSI, Manufacturing, Government, and More). The Market Forecasts are Provided in Terms of Value (USD).

United States IT Services Market Trends and Insights

Federal Incentives Accelerating Cloud Migration in United States Public Sector

Federal agencies drew USD 1.05 billion from the Technology Modernization Fund in 2026, a steep rise that channels capital toward legacy-system retirement and FedRAMP cloud deployments, lifting demand for tier-1 integrators that can re-platform mainframe workloads at scale. Agencies have already migrated 67% of eligible systems, but the remaining estate involves data-sovereignty wrappers and custom middleware, widening the execution moat for vendors with cleared talent. The USD 9 billion Joint Warfighting Cloud Capability contract imposes a 35% small-business subcontracting quota, fragmenting delivery and raising program-management complexity. State and local governments, racing to obligate Infrastructure Investment and Jobs Act grants before 2027 expiry, compressed sourcing cycles in 2025, advantaging suppliers with catalog-based solutions. An acute talent deficit23,000 unfilled cyber and cloud positionshas pushed cleared hourly rates above USD 185 in the National Capital Region, inflating project budgets.

Large-Scale Adoption of Generative AI among Fortune 1000

Production deployments of generative-AI use cases climbed from 412 to 1,847 between January 2025 and January 2026, yet nearly two-thirds serve internal productivity workflows, not revenue generation. Data-quality shortcomings remain the chief barrier; 71% of chief data officers confess to lacking unified customer-master records, inflating preprocessing costs. Financial-services leaders are monetizing first, as illustrated by JPMorgan Chase's contract-intelligence assistant that trims 360,000 review hours a year. Regulatory clouds persist, with the Federal Trade Commission probing 18 AI-driven pricing algorithms in 2025, stalling consumer-sector rollouts. Integration specialists now package retrieval-augmented generation pipelines, bias detection, and audit trails, earning premium fees as they translate experimental pilots into compliant, scalable solutions.

Scarcity of Senior Cloud and Security Talent

United States employers faced 377,500 open information-security roles in 2025, a 22% uptick that pushed median cloud-architect salaries to USD 168,000. Demand for elite certifications far outstrips supply; only 47,000 professionals hold AWS Solutions Architect-Professional credentials, yet job postings climbed to 112,000. Zero-trust deployments require identity-fabric specialists who draw 28% wage premiums, intensifying churn. Vendors ramped apprenticeship programsCognizant alone enrolled 8,200 graduates in a 16-week bootcampbut 34% quit within 18 months as hyperscalers poached trained talent. Offshore arbitrage is narrowing, senior Java engineers in Bengaluru now draw USD 52,000, eroding the cost delta that once underpinned traditional support models.

Other drivers and restraints analyzed in the detailed report include:

1. 5G and Edge Roll-out Driving Network Integration Demand
2. Zero-Trust Cybersecurity Mandates Boosting Security Services
3. Margin Pressure from Outcome-Based Pricing Models

For complete list of drivers and restraints, kindly check the Table Of Contents.

Segment Analysis

Managed Services secured 27.46% of 2025 revenue, reflecting enterprise appetite for predictable operating expenses, while Cybersecurity Services is expected to deliver an 8.42% CAGR through 2031. The United States IT Services market share is consolidating around providers that layer breach warranties often capped at USD 5 million to managed detection and response offerings, aligning economic incentives with risk reduction. Application Development and Maintenance still drives the largest absolute spend, although growth slackens as low-code platforms let business users spin up departmental apps, trimming demand for bespoke Java and.NET builds. Cloud and Platform Services expanded 11.3% in 2025 as the average enterprise juggled 4.7 cloud platforms, intensifying demand for FinOps governance and multi-cloud orchestration. Infrastructure Services face commoditization, compelling vendors to bundle advisory, migration, and managed-ops layers. IT Outsourcing and Business Process Outsourcing increasingly converge, illustrated by Genpact's 2025 acquisition of an RPA vendor that now stitches invoice-to-cash automation across IT and finance workstreams. Digital-transformation consulting remains in high demand, yet 57% of emerging-tech pilots stall at proof-of-concept, underscoring data-governance gaps.

Tailwinds extend as clients pursue outcome guarantees. Managed-security providers now price access to specialized SOC analysts and proprietary AI-driven threat-intel feeds within multiyear subscriptions, converting capital spend into OPEX. Conversely, legacy infrastructure deals replicate cloud's pay-as-you-grow model, tying vendor remuneration to workload migration velocity and post-move cost savings. Application modernization is shifting from waterfall to agile pods that integrate DevSecOps from day zero, further tightening feedback loops between business stakeholders and delivery teams. The United States IT Services market continues to reward vendors that meld vertical-domain expertise with automation platforms that shrink test cycles and cut technical debt.

Onshore Delivery retained 54.63% share in 2025, anchored in regulated industries that prize co-location for compliance and collaboration, yet Nearshore Delivery is forecast to expand at an 8.87% CAGR. Mexico's exports hit USD 9.2 billion, aided by USMCA protections and 41% labor discounts, prompting 187 United States enterprises to establish captive centers in Monterrey and Guadalajara. Canada's cultural fit and robust IP laws lure financial-services clients, with Toronto engineers charging 22% less than Bay Area peers. The United States IT Services market size linked to nearshore centers is widening as clients compress sprint cycles by exploiting the same-time-zone overlap.

Offshore Delivery remains large but margin headwinds rise as Indian and Philippine wages climb and attrition nears 20%. Manila and Cebu pitch cybersecurity centers staffed by 23,000 SOC analysts, yet geopolitical tension nudges risk-averse clients toward the Americas. Eastern Europe wins compliance-sensitive work under GDPR, but 8.2% 2025 wage inflation and regional instability moderate its cost appeal. Providers now hedge delivery by architecting globally distributed agile pods, blending onshore product owners, nearshore scrum masters, and offshore developers to balance cost, speed, and talent depth.

Complete Report Scope:

• By Service Type
  • IT Consulting and Implementation
  • Application Development and Maintenance (ADM)
  • Infrastructure Services
  • Managed Services
  • IT Outsourcing (ITO)
  • Business Process Outsourcing (BPO)
  • Cloud and Platform Services
  • Cybersecurity Services
  • Digital Transformation and Emerging Tech (AI, IoT, Blockchain)
• By Deployment Model
  • Onshore Delivery
  • Nearshore Delivery
  • Offshore Delivery
• By Engagement Model
  • Project-based / Fixed Price
  • Staff Augmentation / Time-and-Material
  • Managed Services / Outcome-based
• By Organization Size
  • Large Enterprises
  • Small and Medium Enterprises (SMEs)
• By End-User Industry
  • Banking, Financial Services and Insurance (BFSI)
  • Manufacturing
  • Government and Public Sector
  • Healthcare and Life Sciences
  • Retail and Consumer Goods
  • Telecom and Media
  • Transportation and Logistics
  • Energy and Utilities
  • Other End-User Industries

List of Companies Covered in this Report:

1. Accenture plc
2. IBM Corporation
3. Cognizant Technology Solutions Corp.
4. Tata Consultancy Services Ltd.
5. Microsoft Corporation
6. Infosys Ltd.
7. Wipro Ltd.
8. Deloitte Consulting LLP
9. Capgemini SE
10. HCL Technologies Ltd.
11. CGI Inc.
12. DXC Technology Co.
13. Booz Allen Hamilton Inc.
14. Leidos Holdings Inc.
15. Slalom LLC
16. EPAM Systems Inc.
17. NTT DATA Services
18. Kyndryl Holdings Inc.
19. LTI Mindtree Ltd.
20. Tech Mahindra Ltd.
21. Perficient Inc.
22. ThoughtWorks Inc.
23. Persistent Systems Ltd.

Additional Benefits:

• The market estimate (ME) sheet in Excel format
• 3 months of analyst support

TABLE OF CONTENTS

1 INTRODUCTION

• 1.1 Study Assumptions and Market Definition
• 1.2 Scope of the Study

2 RESEARCH METHODOLOGY

3 EXECUTIVE SUMMARY

4 MARKET LANDSCAPE

• 4.1 Market Overview
• 4.2 Market Drivers
  • 4.2.1 Federal Incentives Accelerating Cloud Migration in US Public Sector
  • 4.2.2 Large-Scale Adoption of Generative AI among Fortune 1000
  • 4.2.3 5G and Edge Roll-out Driving Network Integration Demand
  • 4.2.4 Zero-Trust Cybersecurity Mandates Boosting Security Services
  • 4.2.5 Healthcare Interoperability Rules Fueling EHR Integration Services
  • 4.2.6 PE-Backed ERP Modernization Wave in Mid-Market Firms
• 4.3 Market Restraints
  • 4.3.1 Scarcity of Senior Cloud and Security Talent
  • 4.3.2 Margin Pressure from Outcome-Based Pricing Models
  • 4.3.3 Compliance Complexity under CCPA/CPRA Litigation
  • 4.3.4 Offshore Wage Inflation Eroding Cost Advantages
• 4.4 Industry Value Chain Analysis
• 4.5 Regulatory Outlook
• 4.6 Impact of Macroeconomic Factors on the Market
• 4.7 Technological Outlook
• 4.8 Porter's Five Forces Analysis
  • 4.8.1 Bargaining Power of Suppliers
  • 4.8.2 Bargaining Power of Buyers
  • 4.8.3 Threat of New Entrants
  • 4.8.4 Degree of Competition
  • 4.8.5 Threat of Substitutes
• 4.9 Comparative Insights - Tier 1 vs Tier 2 Vendors
• 4.10 In-housing vs Outsourcing Analysis
• 4.11 Investment Analysis

5 MARKET SIZE AND GROWTH FORECASTS (VALUE)

• 5.1 By Service Type
  • 5.1.1 IT Consulting and Implementation
  • 5.1.2 Application Development and Maintenance (ADM)
  • 5.1.3 Infrastructure Services
  • 5.1.4 Managed Services
  • 5.1.5 IT Outsourcing (ITO)
  • 5.1.6 Business Process Outsourcing (BPO)
  • 5.1.7 Cloud and Platform Services
  • 5.1.8 Cybersecurity Services
  • 5.1.9 Digital Transformation and Emerging Tech (AI, IoT, Blockchain)
• 5.2 By Deployment Model
  • 5.2.1 Onshore Delivery
  • 5.2.2 Nearshore Delivery
  • 5.2.3 Offshore Delivery
• 5.3 By Engagement Model
  • 5.3.1 Project-based / Fixed Price
  • 5.3.2 Staff Augmentation / Time-and-Material
  • 5.3.3 Managed Services / Outcome-based
• 5.4 By Organization Size
  • 5.4.1 Large Enterprises
  • 5.4.2 Small and Medium Enterprises (SMEs)
• 5.5 By End-User Industry
  • 5.5.1 Banking, Financial Services and Insurance (BFSI)
  • 5.5.2 Manufacturing
  • 5.5.3 Government and Public Sector
  • 5.5.4 Healthcare and Life Sciences
  • 5.5.5 Retail and Consumer Goods
  • 5.5.6 Telecom and Media
  • 5.5.7 Transportation and Logistics
  • 5.5.8 Energy and Utilities
  • 5.5.9 Other End-User Industries

6 COMPETITIVE LANDSCAPE

• 6.1 Market Concentration
• 6.2 Strategic Moves
• 6.3 Market Share Analysis
• 6.4 Company Profiles (includes Global level Overview, Market level overview, Core Segments, Financials as available, Strategic Information, Market Rank/Share for key companies, Products and Services, and Recent Developments)
  • 6.4.1 Accenture plc
  • 6.4.2 IBM Corporation
  • 6.4.3 Cognizant Technology Solutions Corp.
  • 6.4.4 Tata Consultancy Services Ltd.
  • 6.4.5 Microsoft Corporation
  • 6.4.6 Infosys Ltd.
  • 6.4.7 Wipro Ltd.
  • 6.4.8 Deloitte Consulting LLP
  • 6.4.9 Capgemini SE
  • 6.4.10 HCL Technologies Ltd.
  • 6.4.11 CGI Inc.
  • 6.4.12 DXC Technology Co.
  • 6.4.13 Booz Allen Hamilton Inc.
  • 6.4.14 Leidos Holdings Inc.
  • 6.4.15 Slalom LLC
  • 6.4.16 EPAM Systems Inc.
  • 6.4.17 NTT DATA Services
  • 6.4.18 Kyndryl Holdings Inc.
  • 6.4.19 LTI Mindtree Ltd.
  • 6.4.20 Tech Mahindra Ltd.
  • 6.4.21 Perficient Inc.
  • 6.4.22 ThoughtWorks Inc.
  • 6.4.23 Persistent Systems Ltd.

7 MARKET OPPORTUNITIES AND FUTURE OUTLOOK

• 7.1 White-space and Unmet-Need Assessment