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Á¶»ç ´ë»ó ±â¾÷ »ç·Ê(ÃÑ 49°³»ç)

  • Almawave S.r.l.
  • Avaya, Inc.
  • Calabrio, Inc.
  • CallMiner, Inc.
  • Clarabridge, Inc.
  • Genesys
  • Hewlett Packard Enterprise Development LP(HPE)
  • NICE Systems Ltd.
  • Verint Systems, Inc.
  • Voci Technologies, Inc.
  • ZOOM International A.S.

AI ÅëÇÕ

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ksm 25.07.07

Global Speech Analytics Market to Reach US$10.7 Billion by 2030

The global market for Speech Analytics estimated at US$3.4 Billion in the year 2024, is expected to reach US$10.7 Billion by 2030, growing at a CAGR of 21.0% over the analysis period 2024-2030. Solutions, one of the segments analyzed in the report, is expected to record a 18.0% CAGR and reach US$5.2 Billion by the end of the analysis period. Growth in the Services segment is estimated at 24.4% CAGR over the analysis period.

The U.S. Market is Estimated at US$943.3 Million While China is Forecast to Grow at 19.7% CAGR

The Speech Analytics market in the U.S. is estimated at US$943.3 Million in the year 2024. China, the world's second largest economy, is forecast to reach a projected market size of US$1.6 Billion by the year 2030 trailing a CAGR of 19.7% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 18.6% and 18.1% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 15.2% CAGR.

Global Speech Analytics Market - Key Trends and Drivers Summarized

Why Is Speech Analytics Becoming Vital for Modern Businesses?

Speech analytics is becoming increasingly vital for modern businesses, providing valuable insights into customer interactions, sentiment, and behavior. As companies strive to enhance customer experience, optimize call center operations, and improve agent performance, the adoption of speech analytics solutions is growing rapidly. These solutions use natural language processing (NLP), machine learning (ML), and artificial intelligence (AI) to analyze voice data from customer calls, enabling organizations to identify trends, detect sentiment, and uncover hidden patterns. With the rising emphasis on voice of the customer (VoC) initiatives, compliance monitoring, and risk management, speech analytics is playing a crucial role in driving customer-centric strategies, reducing churn, and increasing operational efficiency across industries.

How Are Technological Advancements Shaping the Speech Analytics Market?

Technological advancements in natural language processing (NLP), deep learning, and real-time analytics are significantly enhancing the capabilities and effectiveness of speech analytics solutions. The emergence of cloud-based, multi-channel, and omni-channel speech analytics platforms is gaining traction, providing greater flexibility, scalability, and integration with customer relationship management (CRM) systems and contact centers. Innovations in sentiment analysis, emotion detection, and conversational AI are expanding the application scope of speech analytics beyond traditional call center operations to include sales, marketing, employee training, and customer engagement. Additionally, the integration of AI-powered predictive analytics, self-service, and virtual assistant capabilities is further driving the adoption of speech analytics in various sectors, supporting market growth.

Which Market Segments Are Driving the Growth of the Speech Analytics Industry?

Components of speech analytics include solutions and services, with solutions holding the largest market share due to their widespread use in call centers, customer support, and compliance monitoring. Deployment modes comprise on-premises and cloud-based solutions, with cloud-based solutions dominating the market owing to their scalability, cost-effectiveness, and ease of integration with existing systems. Applications of speech analytics span customer experience management, risk and compliance management, sales and marketing optimization, and competitive intelligence, with customer experience management being the leading segment due to the growing focus on enhancing customer satisfaction and loyalty. End-use sectors include BFSI, retail, healthcare, telecommunications, and government, with BFSI leading the market due to the high demand for fraud detection, risk management, and compliance monitoring. Geographically, North America and Europe are the largest markets for speech analytics, driven by high adoption of AI-driven technologies and customer-centric strategies, while Asia-Pacific is expected to witness rapid growth due to increasing digital transformation and rising consumer expectations.

What Are the Key Drivers of Growth in the Speech Analytics Market?

The growth in the speech analytics market is driven by several factors, including rising demand for customer experience management, technological advancements in natural language processing (NLP), AI, and machine learning, and the increasing focus on enhancing call center efficiency, agent performance, and customer retention. The need to provide real-time, actionable insights into customer interactions, sentiment, and behavior is driving the demand for speech analytics solutions across various sectors. Technological innovations in cloud-based, multi-channel, and omni-channel platforms, coupled with advancements in sentiment analysis, emotion detection, and conversational AI, are enhancing the capabilities, scalability, and marketability of speech analytics, supporting market growth. The expansion of speech analytics applications in compliance monitoring, risk management, fraud detection, sales, and marketing optimization, along with the growing emphasis on personalization, predictive analytics, and proactive customer engagement, is creating new opportunities for market players. Additionally, the focus on developing integrated, automated, and scalable speech analytics solutions for diverse environments is further propelling the growth of the speech analytics market.

SCOPE OF STUDY:

The report analyzes the Speech Analytics market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:

Component (Solutions, Services); Deployment (Cloud, On-Premise); Application (Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring, Other Applications); End-Use (BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense, Other End-Uses)

Geographic Regions/Countries:

World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 49 Featured) -

  • Almawave S.r.l.
  • Avaya, Inc.
  • Calabrio, Inc.
  • CallMiner, Inc.
  • Clarabridge, Inc.
  • Genesys
  • Hewlett Packard Enterprise Development LP (HPE)
  • NICE Systems Ltd.
  • Verint Systems, Inc.
  • Voci Technologies, Inc.
  • ZOOM International A.S.

AI INTEGRATIONS

We're transforming market and competitive intelligence with validated expert content and AI tools.

Instead of following the general norm of querying LLMs and Industry-specific SLMs, we built repositories of content curated from domain experts worldwide including video transcripts, blogs, search engines research, and massive amounts of enterprise, product/service, and market data.

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by increasing the Cost of Goods Sold (COGS), reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

TABLE OF CONTENTS

I. METHODOLOGY

II. EXECUTIVE SUMMARY

  • 1. MARKET OVERVIEW
    • Influencer Market Insights
    • Tariff Impact on Global Supply Chain Patterns
    • Global Economic Update
    • Speech Analytics - Global Key Competitors Percentage Market Share in 2025 (E)
    • Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2025 (E)
  • 2. FOCUS ON SELECT PLAYERS
  • 3. MARKET TRENDS & DRIVERS
    • Rising Demand for Customer Experience Management and Voice of the Customer (VoC) Solutions Drives Speech Analytics Market Growth
    • Increasing Focus on Enhancing Call Center Efficiency, Agent Performance, and Customer Retention Spurs Adoption of Speech Analytics
    • Technological Advancements in Natural Language Processing (NLP), AI, and Machine Learning Propel Innovation
    • Growing Emphasis on Real-Time Speech Analytics, Sentiment Analysis, and Emotion Detection Expands Addressable Market Opportunity
    • Emergence of Cloud-Based, Multi-Channel, and Omni-Channel Speech Analytics Platforms Strengthens Business Case
    • Rising Use of Speech Analytics in Financial Services, Healthcare, Retail, and Telecommunications Accelerates Market Demand
    • Focus on Developing Integrated, Automated, and Scalable Speech Analytics Solutions Drives Market Competitiveness
    • Growing Application of Speech Analytics in Compliance Monitoring, Risk Management, and Fraud Detection Fuels Market Expansion
    • Expansion of Speech Analytics in Sales, Marketing, and Employee Training Sectors Spurs Market Potential
    • Shift Towards Conversational AI, Self-Service, and Virtual Assistant Integration Expands Market Opportunities
    • Challenges in Ensuring Multilingual Support, Contextual Understanding, and Continuous Improvement Create Market Barriers
    • Increasing Emphasis on Personalization, Predictive Analytics, and Proactive Customer Engagement Creates New Opportunities
  • 4. GLOBAL MARKET PERSPECTIVE
    • TABLE 1: World Speech Analytics Market Analysis of Annual Sales in US$ Thousand for Years 2015 through 2030
    • TABLE 2: World Recent Past, Current & Future Analysis for Speech Analytics by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 3: World 6-Year Perspective for Speech Analytics by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2025 & 2030
    • TABLE 4: World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 5: World 6-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 6: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 7: World 6-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 8: World Recent Past, Current & Future Analysis for Cloud by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 9: World 6-Year Perspective for Cloud by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 10: World Recent Past, Current & Future Analysis for On-Premise by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 11: World 6-Year Perspective for On-Premise by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 12: World Recent Past, Current & Future Analysis for Customer Experience Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 13: World 6-Year Perspective for Customer Experience Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 14: World Recent Past, Current & Future Analysis for Competitive Intelligence by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 15: World 6-Year Perspective for Competitive Intelligence by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 16: World Recent Past, Current & Future Analysis for Risk & Compliance Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 17: World 6-Year Perspective for Risk & Compliance Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 18: World Recent Past, Current & Future Analysis for Call Monitoring by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 19: World 6-Year Perspective for Call Monitoring by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 20: World Recent Past, Current & Future Analysis for Sales Performance Management by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 21: World 6-Year Perspective for Sales Performance Management by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 22: World Recent Past, Current & Future Analysis for Agent Performance Monitoring by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 23: World 6-Year Perspective for Agent Performance Monitoring by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 24: World Recent Past, Current & Future Analysis for Other Applications by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 25: World 6-Year Perspective for Other Applications by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 26: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 27: World 6-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 28: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 29: World 6-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 30: World Recent Past, Current & Future Analysis for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 31: World 6-Year Perspective for Retail & eCommerce by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 32: World Recent Past, Current & Future Analysis for Travel & Hospitality by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 33: World 6-Year Perspective for Travel & Hospitality by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 34: World Recent Past, Current & Future Analysis for Healthcare & Life Sciences by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 35: World 6-Year Perspective for Healthcare & Life Sciences by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 36: World Recent Past, Current & Future Analysis for Energy & Utilities by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 37: World 6-Year Perspective for Energy & Utilities by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 38: World Recent Past, Current & Future Analysis for Government & Defense by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 39: World 6-Year Perspective for Government & Defense by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030
    • TABLE 40: World Recent Past, Current & Future Analysis for Other End-Uses by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 41: World 6-Year Perspective for Other End-Uses by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2025 & 2030

III. MARKET ANALYSIS

  • UNITED STATES
    • Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2025 (E)
    • TABLE 42: USA Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 43: USA 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 44: USA Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 45: USA 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 46: USA Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 47: USA 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 48: USA Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 49: USA 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • CANADA
    • TABLE 50: Canada Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 51: Canada 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 52: Canada Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 53: Canada 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 54: Canada Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 55: Canada 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 56: Canada Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 57: Canada 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • JAPAN
    • Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2025 (E)
    • TABLE 58: Japan Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 59: Japan 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 60: Japan Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 61: Japan 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 62: Japan Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 63: Japan 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 64: Japan Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 65: Japan 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • CHINA
    • Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2025 (E)
    • TABLE 66: China Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 67: China 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 68: China Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 69: China 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 70: China Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 71: China 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 72: China Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 73: China 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • EUROPE
    • Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2025 (E)
    • TABLE 74: Europe Recent Past, Current & Future Analysis for Speech Analytics by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Thousand for Years 2024 through 2030 and % CAGR
    • TABLE 75: Europe 6-Year Perspective for Speech Analytics by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2025 & 2030
    • TABLE 76: Europe Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 77: Europe 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 78: Europe Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 79: Europe 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 80: Europe Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 81: Europe 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 82: Europe Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 83: Europe 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • FRANCE
    • Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2025 (E)
    • TABLE 84: France Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 85: France 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 86: France Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 87: France 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 88: France Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 89: France 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 90: France Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 91: France 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • GERMANY
    • Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2025 (E)
    • TABLE 92: Germany Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 93: Germany 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 94: Germany Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 95: Germany 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 96: Germany Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 97: Germany 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 98: Germany Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 99: Germany 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • ITALY
    • TABLE 100: Italy Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 101: Italy 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 102: Italy Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 103: Italy 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 104: Italy Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 105: Italy 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 106: Italy Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 107: Italy 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • UNITED KINGDOM
    • Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2025 (E)
    • TABLE 108: UK Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 109: UK 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 110: UK Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 111: UK 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 112: UK Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 113: UK 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 114: UK Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 115: UK 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • REST OF EUROPE
    • TABLE 116: Rest of Europe Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 117: Rest of Europe 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 118: Rest of Europe Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 119: Rest of Europe 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 120: Rest of Europe Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 121: Rest of Europe 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 122: Rest of Europe Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 123: Rest of Europe 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • ASIA-PACIFIC
    • Speech Analytics Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2025 (E)
    • TABLE 124: Asia-Pacific Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 125: Asia-Pacific 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 126: Asia-Pacific Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 127: Asia-Pacific 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 128: Asia-Pacific Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 129: Asia-Pacific 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 130: Asia-Pacific Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 131: Asia-Pacific 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030
  • REST OF WORLD
    • TABLE 132: Rest of World Recent Past, Current & Future Analysis for Speech Analytics by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 133: Rest of World 6-Year Perspective for Speech Analytics by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2025 & 2030
    • TABLE 134: Rest of World Recent Past, Current & Future Analysis for Speech Analytics by Deployment - Cloud and On-Premise - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 135: Rest of World 6-Year Perspective for Speech Analytics by Deployment - Percentage Breakdown of Value Sales for Cloud and On-Premise for the Years 2025 & 2030
    • TABLE 136: Rest of World Recent Past, Current & Future Analysis for Speech Analytics by Application - Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 137: Rest of World 6-Year Perspective for Speech Analytics by Application - Percentage Breakdown of Value Sales for Customer Experience Management, Competitive Intelligence, Risk & Compliance Management, Call Monitoring, Sales Performance Management, Agent Performance Monitoring and Other Applications for the Years 2025 & 2030
    • TABLE 138: Rest of World Recent Past, Current & Future Analysis for Speech Analytics by End-Use - BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses - Independent Analysis of Annual Sales in US$ Thousand for the Years 2024 through 2030 and % CAGR
    • TABLE 139: Rest of World 6-Year Perspective for Speech Analytics by End-Use - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Travel & Hospitality, Healthcare & Life Sciences, Energy & Utilities, Government & Defense and Other End-Uses for the Years 2025 & 2030

IV. COMPETITION

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